Engineer Management
Resume:
TIVADAR VASS
Tampa, Florida
acrj5o@r.postjobfree.com
PROFESSIONAL SUMMARY
Experienced Voice/Network Administrator with over 17 years of IT/VoIP experience committed to maintain cutting edge technical skills and up-to-date industry knowledge. Professional, detail-oriented Voice/Network Administrator motivated to drive projects from start to finish as part of a dynamic team. SKILLS
Excellent problem-solving abilities
Network maintenance
2008 Server System backups, upgrades
Data backup and retrieval
Refined system debugging skills
Extensive OS(Windows XP/7/8) and
Server(2003/2008) Exchange 2010/2013
experience
Strong Contact Center Support experience,
supporting 13,000+ users
Excellent diagnostic skills
CISCO router/switch management
CUCM, Unity, ICM, Exony/VIM, ISI,
WebView, MeetingPlace, TelePresence
VPN/RSA, AnyConnect, Remote access
technology
Excellent knowledge of CUCM Bulk
Administration Tool
Excellent communication skills
Enterprise technologies experience
WORK HISTORY
ICT Officer Interim August 2014 to May 2015
CEPOL – Bramshill House, UK – Budapest, HU
ICT Service management, including 1st and 2nd line support and security and disaster recovery
Infrastructure engineering
Infrastructure and application operations
Manage and maintain servers and workstations,
Provide first and second line support to CEPOL staff
Identifying and planning installation of upgrade hardware and software as required
Supporting the development and implementation of the CEPOL ICT Strategy
Implementing ICT policies relating to ICT management, administration and security
Implementing measures to ensure the reliability, integrity and security of the IT systems
Participate as a member of ICT Steering Committee and provide technical input to that forum as required
Supporting and training the CEPOL ICT users where applicable
Preparing and drafting ICT project proposals
Day-to-day operation, monitoring and maintenance of CEPOL’s network and its components
User Management and administration
Liaison with CEPOL ICT Users to ensure that business needs are met TIVADAR VASS
Tampa, Florida
acrj5o@r.postjobfree.com
WORK HISTORY
Voice/Network Administrator November 2007 to February 2014 Corinthian Colleges, Inc. – Santa Ana, CA
Recommended architectural improvements, network security standards, design solutions and integration solutions(CUCM Extension Mobility) to management
Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects
Managed firewall, network monitoring and server monitoring both on- and off-site across the whole US and Canada (120+ sites)
Trained members (120 Network Admins) of IT team in regards to network security, CUCM/Unity and ISI
Monitored network performance and provided network performance statistical reports for both real-time and historical measurements (CISCO NetFlow Analyzer)
Consistently met deadlines and requirements for all production work orders (IT Power Award March 2009)
Ensured network, system and data availability and integrity through preventative maintenance and upgrades
Developed and implemented complex CISCO BAT and MS VB scripts Computer Service Engineer August 2004 to October 2007 Intolan Computers, Inc. - Tampa, FL
Coordinated with systems partners to finalize designs and confirm requirements
Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency
Consistently met deadlines and requirements for all production work orders
Managed creative projects from concept to completion while managing outside vendors IT Professional March 2001 to August 2003
SZUV–Albacomp, Inc. – Szeged, HU
Lotus R5 installation (server and client)
Outsourced services: rebuilding, reconstructing, renewing and subtending Novell and Windows networks
Installed over 1500 FujitsuSiemens, Compaq Laptops and Desktops
Repaired unique software/hardware computer and peripheral problems through troubleshooting
Trained employees to increase proficiency with computers IT Technician and ISO Lead Assessor/Auditor April 1998 to August 2000 Szefo Co. – Szeged, HU
Introduced and executed ISO 9001 quality system with sustained results and accreditation
Planned and created accounts and account policies in Novell NetWare
Implemented data security procedures and backups
Configured disk subsystems and network protocols
Determined fault tolerances and NetWare connectivity TIVADAR VASS
Tampa, Florida
acrj5o@r.postjobfree.com
WORK HISTORY
Computer Systems Administrator July 1997 to May 1998 Szefo Co. – Szeged, HU
Installed hardware/software for a variety of computer systems
Developed preventative maintenance plans to increase efficiency and up-time
Effectively executed troubleshooting skills to optimize memory, maintain and configure data storage devices, and increase computer performance MOST RECENT ACCOMPLISHMENTS
Network Security, Project Management, System Design
Managing the relocation of the CEPOL ICT infrastructure from UK to HU
Setup and configured a direct line to the Interpol internal database via CISCO ASA
Assist trainees at several Interpol training courses
Updated network systems to support confidential company operations and eliminate hacking ability
Accomplishments at my previous workplace
Coordinated with third-party development team on engineering and professional service activities and tasks
Conceptualized, designed and implemented CISCO Extension Mobility for a contact center with 2500 users which resulted a huge benefit. (under CUCM 7.1-9.0 using 7961 and 7962 CISCO IP Phones)
Re-designed 55+ ground schools (80-150 users per schools) as far as CUCM, Unity, ICM and ISI
EDUCATION
Everest University
Computer Science Engineer Tampa, FL November 2015
CCNAX - ICND1 plus ICND2 BootCamp
QuickStart Intelligence Irvine, CA October 2013
Everest University
Calabrio QM/WFM, ARC(Attendant Console)
and IC Route BootCamps Tampa, FL January 2013
Everest University
Exony/VIM BootCamp Tampa, FL March 2010
Everest University
Informacast/SingleWire (Paging) BootCamp Tampa, FL January 2010 Everest University
Cisco Unified MeetingPlace BootCamp Tampa, FL November 2009 Everest University
Cisco ICM 7.2 BootCamp Tampa, FL August 2009
Everest University
ISI Infortel Select 8.x BootCamp Tampa, FL July 2009 Everest University
CUCM and Unity 7.x, Cisco WebView BootCamp Tampa, FL October 2008 Everest University
FileMaker I. and II. BootCamp Tampa, FL December 2007 Gabor Denes University
IT Engineer Degree Szeged, HU August 2000
John Von Neumann Computer Society
ICT IT Associate Degree Budapest, HU August 2000
IRCA & Qualiprod
ISO Lead Assessor/Auditor Certificate Szeged, HU October 1999 Katedra College
IT Professional/Economics Associate Degree Szeged, HU July 1998 Willing to relocate/travel.
Please leave me a voice mail if you could not reach me via phone and I’ll get back to you ASAP.
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