Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Gilmer, TX
Posted:
September 05, 2015

Contact this candidate

Resume:

Shawn Sims

*** ** **** *** ***

Gilmer, Texas 75644

Phone: 903-***-****

Cell: 903-***-****

E-Mail: acrj2p@r.postjobfree.com

Summary

Logistics Specialist/ With United States Military PFC with 2 1/2 years experience Dependable, hard-working,

Skills

•Internet research

•Extensive experience with [tools of trade]

•Quality control

•OSHA regulatory compliance

•Dependable independent worker

•Job shop experience

•Troubleshooting

•Customer service skills

•Good communication skills

•Good at following instructions

•Complaint resolution

•English/Spanish fluency

•Group environments

•Hand/power tools

•Fast learner

•Solid independent worker

•Basic computer skills

•Basic math skills

•Computer literate

•Computer proficient

•Consistent work history

•Customer relationship building

•Customer service experience

•Data analysis tools

•Equipment problem resolution

•Troubleshooting at component level

•Strong initiative

•Strong organizational skills

•Strong team player

•Strong work ethic

•Strong written and verbal communication skills

•Team player

•Deadline driven

•Warehouse management

•Manual labor skills

•Working night shift

•Industry safety equipment

•Inventory control practices

•Flexible work schedule

•Good judgment

•High school diploma

•Job status reports

•Lifting up to 100 lbs

•Production line/assembly line forklift experience

Accomplishments

Documentation

•Reported and documented unsafe conditions, equipment and/or injury. Project Management

•Used Microsoft Project to document and track jobs.

Equipment Maintenance

•Performed routine maintenance on equipment on as-needed basis.

Inventory Control

•Restocked and organized items as necessary and as directed. Operation Monitoring

•Watched indicators to make sure machines were working properly. Purchasing

•Maintained inventory of spare parts inventories and completed purchase requisitions as necessary.

Quality Control

•Identified and moved empty and broken pallets to proper areas.

•Adhered to quality control procedures and documented quality checks. Reporting

•Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.

Experience

Sales/Customer Service/Cashier

Jan 2015 to June 2015

Jan 2013 to Jan 2014

July 2012 to Jan 2013

April 2012 to July 2012

September 2009 to March 2012

Priefert

Material Handler: transporting the product to different locations Make Ready: Prepping Special orders to be shipped out.

Securitas

Security Guard: Kept accountability of trailers and trailers that were sealed and in and out bound trailers.

Taco Bell

Cook: Prepared food and cooked it. Cashier: Provided customer Service and accountability of money.

Letourneau

Mold prep: Built and prepared molds for building

United States Army

Suwon, South Korea

PFC-United States Army- Logistics Specialists

Logistics Specialists:Provided outstanding customer service. Accurately read, understood, and carried out written instructions.Cleaned, wrapped, and labeled outgoing orders.Communicated operational issues and changes to supervisor on regular basis.Counted and verified orders picked to ensure accuracy. Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices. Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Ensured timely response in picking and packing of reorders. Followed company procedures to maintain work environment in a neat and orderly condition. Handled end-processing of customer orders including hand loading trucks and removing shipping totes from conveyor system.Inspected machine parts for conformance to product specifications.Prepared and administered preventative maintenance work orders.Promoted shop safety by working in a safe manner.Provided equipment installations for a developing residential community of 40 units, working successfully according to project plans and quality standards.Reviewed work orders and communicated with prior shift to assess work needs for the day. Set up station by receiving picking and packing order and gathering packing materials.Unloaded incoming inventory and placed products onto shelves.Unloaded incoming inventory and placed products onto shelves.Utilized facility tracking system to keep accurate records of completed repairs.Utilized facility tracking system to keep accurate records of completed repairs.Used hand tools to mount, install, and secure tools.Worked overtime, including

July 2007 to November 2008

October 2008 to August 2009

June 2007 to July 2007

2010

2009

evenings and weekends, to respond to emergencies and fix unsafe conditions.Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.Accurately completed service reports and warranty forms. Kept supervisor informed of job progress and material requirementsMaintained compliance with company standards to perform all maintenance activities.Maintained inventory for central warehouse of tools and supplies.Maintained positive relationships with all customers.Maintained record accuracy by using work order reporting system. Followed standards and procedures to maintain safe work environment.Managed work with little supervision. Notified supervisors of faulty operations and defective materials.Informed supervisors when machines needed major service.Oversaw proper packaging of products.Performed weekly maintenance assessments.Picked orders from inventory locations.Picked, packed, received, and restocked products with forklift, lift truck and stock picker. Forklift driver of 4K,8K, and 10K, Operated HUM V and LMTV, and Bobtail . Inventory and stockingCommunicated operational issues and changes to supervisor on regular basis.Counted and verified orders picked to ensure accuracy.

programs used were SARRS1, SAMS E

Wal-Mart Supercenter

Gilmer, Texas

Cart Crew

Cart Crew, Customer ServiceProvided outstanding customer service.

Hibbett Sports

Longview, Texas

Sales/Customer Service/Cashier

Customer Service/Sales/Register OperatorProvided outstanding customer service. Accurately read, understood, and carried out written instructions.

McDonalds Fast Food

Gilmer, Texas

Customer Service/Floor Help

Customer Service,cook,cashier,assembly, register Provided outstanding customer service.

Education and Training

Army In Training AIT

Ft. Lee, Virginia, USA

Logistics Specialists

PFC Logistic Specialist

Basic Army Training

Ft. Jackson, South Carolina, usa

Basic

Basic Military Training

2007

Gilmer, Texas, USA

Reccommended

Texas Scholar

Gilmer High School

Gilmer, Texas, USA

Recommended

Texas Scholar

High School diploma/ Texas Scholar / Received scholarship from Safety Sanitation. Member of choir 7 years / Received Scholarship from Rescar Industries member of ROTC for 1 year.

Kilgore Jr. College

Kilgore, Texas, USA

Core

None

Coursework includes: Speech and Communication, Sociology and Psychology



Contact this candidate