Sales Insurance, Consulting Experience, CRM Expert, Computer Tech

Edwin Banini Jr.

Sales Consultant

Insurance & Financial Services

**** ***** ****** • Morton Grove, IL 60053 • 904-***-**** • acrj1w@r.postjobfree.com

EDUCATION

Iowa State University, Ames, Iowa

Bachelor of Science, December 2005

Major: Management & International Business

Minor: Foreign Languages & Culture – Spanish

Universidad de Extremadura en Caceres, Caceres, Spain

International Study Abroad Program, September 2004 – December 2004

PROFESSIONAL EXPERIENCE

State Farm Insurance & Financial Services, Chicago, IL (Teleworker)

Senior Agency Sales Consultant, November 2013 – Present

•Strategic collaboration with 35 Independently contracted insurance Agents who manage multi-million dollar Insurance operations – providing consulting advise as it pertains to Marketing, Sales strategy, introduction of technology, office efficiencies, staffing and operational expenses – all with the goal in mind of increasing production and minimizing losses.

•In year 1 I earned the top spot in 5 of the 7 production metrics measured for performance. This was a vast improvement from being in the bottom third of the group the year prior.

•Created, developed and administered group & individual training for 35 licensed insurance Agents and over 100 licensed insurance sales representatives. These trainings were administered in live & virtual group settings leveraging technology such as Microsoft Lync software.

•Consulted & implemented the use of Customer Relationship Management (CRM) systems – specifically Salesforce.com - in more than 35 Agent offices.

•Provided consultation to Agents in the development & maintenance of an annual business plan in order to diagnose and address each Agents business needs.

•Assisted agents with the creation of Business social media accounts (Facebook, Twitter & LinkedIn) in order to increase and enhance brand awareness & value recognition.

State Farm Insurance & Financial Services, Austin, TX

Auto Insurance Claims Adjuster, July 2012 - November 2013

•Provided remarkable customer service to our policyholders as it pertains to effectively and efficiently handling Auto claim.

•Investigated automobile accidents using customer & witness accounts, accident scene diagrams, recorded statements and knowledgeable judgement in order to determine liability.

•Negotiated bodily injury claim settlements with attorneys & claimants - with the claim size ranging from $250 to $250,000.

State Farm Insurance & Financial Services, Jacksonville, FL

Senior Agency Sales Consultant, May 2008 – July 2012

•Strategic collaboration with 45 Independently contracted insurance Agents who manage multi-million dollar Insurance operations – providing consulting advise as it pertains to Marketing, Sales strategy, introduction of technology, office efficiencies, staffing and operational expenses – all with the goal in mind of increasing production and minimizing losses.

•Created, developed and administered group & individual training for 45 licensed insurance Agents and over 100 licensed insurance sales representatives. These trainings were administered in live & virtual group settings leveraging technology such as Microsoft Lync software.

•Advised Agents on developing/reviewing annual business plans in order to diagnose and address each Agents business needs.

•Assisted agents with the creation of Business social media accounts (Facebook, Twitter & LinkedIn) in order to increase and enhance brand awareness & value recognition.

State Farm Insurance & Financial Services, Jacksonville, FL

Customer Response Representative, October 2007 – May 2008

Shaw Industries (Berkshire Hathaway Company), Dalton, GA

Territory Sales Manager, December 2005 – May 2006

FOREIGN LANGUAGE SKILLS

I am proficient in Spanish with strong verbal, written and reading skills which allowed me to be recognized as a certified bilingual employee.

INTERPERSONAL SKILLS and STRENGTHS

•Strong written and verbal communication skills

•Ability to multi-task and manage multiple projects

•Strong problem-solving and analytical skills

•Ability to work in a virtual environment leveraging technology to conduct business interactions – proficiency with Lync Meeting, Skype & Live Meeting

•Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint

•Proficiency in Salesforce & several other Customer Management Systems (CRM)

•Proficiency in Business Social Media creation & management (Facebook, Twitter & LinkedIn)

Contact this candidate