Creative Experienced Management Professional

AARON R. PLUSH Creative Experienced Management Professional

Mailing Address: P.O. Box 7563, Columbia, SC 29202 803-***-**** ***********@*****.*** 1

CAREER PROFILE

Strong communicator, effective negotiator, and motivational team leader; able to effectively communicate the needs of the business and facilitate effective problem solving techniques. Proven ability to design and direct innovative organizational development, staffing, recruiting, information technology, management development, and leadership programs. Focused problem solver who identifies organizational needs and delivers efficient and effective solutions in both nonprofit and business environments. Creative self-motivator with the ability to manage self employment / business ownership and handle the responsibilities of a corporate position. Core competencies include…

*Management Consulting *Client Relations *Advertising and Marketing *Public Presentations

*Project Management and Execution *Creative Problem Solving *Staff Training and Supervision *Event Planning PROFESSIONAL EXPERIENCE

koncep, LLC (Virtual Office)

A creative full product development consulting firm specializing in anything and everything, planning, managing and designing. (Unique, Authentic, Original) Owner/Manager/Consultant /Independent Contractor

July 2002 – Present

Entrepreneur responsible for creation and management of a successful personal business venture with an emphasis on providing custom consultations to clients pertaining to all things related to planning, managing, and designing.

Some of the products/services that koncep provides includes: wedding planning, party planning, meeting planning, artist management, entertainment career management, business management, home interior design and décor, store front design, and/or event design and décor. Among many other products/services under the umbrella of planning, managing and/or designing. All aspects are presented under a consultative model in the form of a consultant.

Business development responsibilities for clients include business plan development, company fact sheets, company brochures, and complete marketing and advertising strategies. The offerings of koncep are all one of a kind and tailored to each individual client.

Wedding planner and consultant, talent manager, and interior design consultant, that provides an array of event planning and management services (products). (Known for providing AMAZING, topnotch experiences for each and every client/customer)

Development of numerous conferences, meetings, and receptions for clients. (Responsibilities including budget management; agenda development; meeting facilitation; site, menu, and audiovisual selection; room setup, distribution of invitations, etc.)

Responsible for ensuring that each koncep client receives a unique specialty product. Each koncep product is driven by creative ideas that lead to a final product. The final products are related to anything and everything planning, managing and/or designing. The Bartech Group, Headquartered Southfield, MI

International Company providing contracted workforces to companies with labor-intensive functions. TechCentral Program Manager (Management Consultant) October 2013 – March 2015

Effectively oversaw management and development of service offerings to a diverse group of Managed Service Programs in the Information Technology arena. (500+ Information Systems/Technology Consultants/Contractors)

Successfully directed Business Development efforts. Ensured program adoption, compliance and promote expansion by actively building subject matter expertise. Grew and maintained deep-rooted relationships with clients and end users. (On-Site Client, Suppliers/Vendors, Consultants/Contractors)

Led, challenged and inspired a team of service delivery consultants toward sustained high-quality delivery of services to the program.

Skillfully managed service level agreements and key performance indicators to ensure quality delivery along with legal and contractual compliance.

Established and communicated clear performance expectations for the team.

Oversaw end-to-end requisition process to ensure expected cycle time, rate management, and quality.

Developed, maintained, and enhanced quality partnerships with participating suppliers.

Worked closely with Supply Base Management to manage program suppliers through quarterly scorecard reviews and participation in supplier scorecard review meetings.

Strategically drove performance to expected levels and recognized suppliers for exceptional performance.

Proactively diagnosed, escalated, delegated, and resolved issues in a timely manner.

Collaborated with back office data and analytics team to prepare Quarterly Business Review presentations incorporating Market Data and continuous improvement recommendations.

Contributed significantly to monthly best practice meetings to ensure knowledge sharing among Bartech / TechCentral and MSX International team members.

AARON R. PLUSH Creative Experienced Management Professional Mailing Address: P.O. Box 7563, Columbia, SC 29202 803-***-**** ***********@*****.*** 2

Staff Management, The Seaton Corporation, Headquartered Chicago, IL (100% Travel) International Company providing contracted workforces to companies with labor-intensive functions including Dell, Nabisco, and Kraft. Senior New Business Development Manager/ Senior MSP Project Manager (Management Consultant) June 2006 – December 2010

Provided comprehensive leadership and oversight as Project Manager of the complete setup for premier new clients including International Clients in the United Kingdom, Belgium, and the Netherlands.

Balanced the demands of a 100% travel schedule while meeting tight deadlines, managing budgets, and exceeding company expectations.

Prepared sites for actual staffing date by recruiting, setting up interviews, hiring, creating orientation manuals and sessions.

Developed and ensured the implementation of comprehensive project plans, workflows, and procedures pertaining to the Vendor Neutral Model of Staffing, as well as the Managed Service Provider model. Used Fieldglass and IQNavigator for MSP Clients.

Offered valuable problem solving and customer service techniques. Successfully resolved customer inquiries and complaints; improve client relations and operational methods through solicited customer feedback, and utilizing the Clients For Life Model. Key Accomplishments:

Managed the innovative development of a full training curriculum for new hires. New training will incorporate live settings, Webcasts, recorded PowerPoint presentations, desk references, and other useful training materials.

Lead Consultant for Multiple Clients including Dell, Energizer, Sara Lee Corporation and Sara Lee International and Masterfoods.

Managed Shadow Spend Efforts for a premier client with savings in the multi-million dollar range. South Carolina Primary Health Care Association, Columbia, SC Position provided by the Health Disparities Collaboratives – a national project funded by the Human Resources and Services Administration (HRSA) and the Bureau of Primary Healthcare (BPHC) to improve overall patient care in the United States; an official initiative of the Bush administration. Information Systems Specialist Dec. 1999 – Jan. 2001 Information Systems Manager Jan. 2001 – Jan. 2002

Interim Cluster Director Jan. 2004 – Nov. 2004

Information Systems Director Jan. 2002 – July 2005

National: Provided strategic project management and development for the SE Health Disparities Collaboratives initiative. Facilitated weekly conference calls between community heath center directors, IT personnel, medical professionals, and various staff members. Ensured appropriate facilitation of testing and implementation of IT and Healthcare tools of all staff. Responsible for all communication standards established between collaborative staff members. Provided web-based help desk management for over 700 community health centers around the country. Worked closely with the Institute for Health Care Improvement (IHI), Patient Information Systems (PATY), and ARISTOS - the developers of the Patient Electronics Care System (PECS), in order to efficiently reach goals set by the Health Disparities Collaboratives. Managed use of desktop streaming software used to provide national technical support.

Regional: Managed an annual 2 million dollar budget. Served as instructor/trainer for learning sessions when community health centers convened for Health Disparities Collaboratives regional meetings. Evaluated monthly statistical reports that are provided by the community health centers to determine trends and outcomes of the overall patient care improvement model. Provided direct supervision to six remote employees in IT and Administrative roles by developing a virtual environment and the use of other technology.

Statewide: Conducted an evaluation of the state’s community health center IT needs and submitted recommendations. Maintained a statewide committee for member community health centers created to address IT issues relevant to community health centers.

Local: Served as Supervisor to 4 in-house (IT and administrative staff). Trained staff on the usage of LCD Projectors used for presentations. Served as the email administrator and trainer for internet searching and browsing. Key Accomplishments:

Implemented Annual Information Systems Training Sessions in each of the 8 States in the SE providing training to a minimum of one thousand health care professionals and IT Staff members annually. Training activities included marketing, agenda development, curriculum and training materials development, site selection, budget management, food selection, room setup, and usage of audio visual equipment.

Development of an 8 State Based Data Report -- used to improve patient outcomes throughout SC, GA, MS, AL, FL, KY, TN, and FL. Report ultimately used for data analysis of key measures of patient outcomes in regard to Diabetes, Cardiovascular Disease, Asthma, and Depression.

AARON R. PLUSH Creative Experienced Management Professional Mailing Address: P.O. Box 7563, Columbia, SC 29202 803-***-**** ***********@*****.*** 3

New Systems, Incorporated, Columbia, SC

Information Technology consulting firm primarily responsible for placing IT professionals in productive work environments. Operations Coordinator Dec. 1998 – Nov. 1999

Completed multiple special operational projects in the areas of Information Technology, Coordination of Recruiting Activities, and Administrative Functions, all of which are essential to the development and growth of an IT consulting firm.

Coordination of Recruiting Activities: Facilitated weekly recruiting meetings to actively monitor recruiting activities. Ensured quality control of all candidates submitted to our client companies by reviewing candidate testing (technical test given by the company), reference checks, and the overall outcome of candidate placement or denial. Designed and implemented a Call Back process to reach all candidates of the company that had not been contacted within a one-year period. Met with Account Executives and Senior Vice-President of Operations in order to effectively manage open job orders and assign them to recruiters based on skill set of the candidate and the work volume of the recruiter. Conducted a complete quality assurance evaluation of the entire recruiting process on a daily basis in order to make necessary process improvements.

Administrative Functions: Coordinated Insurance Claims (Benefits) and enrollment for Life, Long Term Disability, and Dental Insurance. Assisted Office Manager with: answering multiple line telephone system, inputting data within an Access Based Resume Log Database used to track all candidates that submitted resumes to the company, and other special administrative projects. Researched company financial reports (statistical data) to successfully complete National Association of Computer Consultant Businesses (NAACB) Operating and Compensation Surveys.

Key Accomplishments:

Developed an electronic tracking system for the purposes of tracking all open employment opportunities aligned with the recruiter that was responsible for filling the position.

Successfully managed and oversaw operations of 5 recruiters; 4 within the office and 1 at a remote site. Ensured appropriate filling of positions on a monthly basis.

EDUCATION AND TRAINING

B.S., Information Management (Systems), University Of South Carolina, Columbia, SC (1998) New Horizons Computer Learning Certificates, Columbia, SC and Greenville, SC MS Access, MS Excel, FrontPage, HTML, PageMaker, Photoshop and QuickBooks COMPUTER SKILLS / TECHNICAL EXPERIENCE

Databases and Spreadsheets: Numerous Healthcare Management Systems, Landslide (Political Database – FoxPro Based), Microsoft Access, Microsoft Excel), Patient Electronic Care System (PECS – SQL Based). Software Applications: Microsoft Office Suite (Word, Outlook, Publisher, Power Point, Internet Explorer), Front Page, PhotoShop, QuickBooks, PageMaker, Numerous other Software Applications

Technical Skills: Installing Workstations and Printers, Troubleshooting and Repair, Windows Server and Workstation Support, PC Support, Internet

(Proficient Web Browsing) Navigation, Web Page Development, Database Testing, Database Training, Project Management.

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