YENIS B. GRIER

*** **** ****** *** *

Highspire, PA 17034

*** - *** - ****

acrj0o@r.postjobfree.com

EDUCATION

Penn State University, Harrisburg Campus, Middletown, PA

Bachelor of Science, Criminal Justice, May 2013, Cumulative GPA: 3.3

Harrisburg Area Community College, Lebanon Campus, Lebanon, PA

Associate in Arts with Honors, Criminal Justice, May 2008, Cumulative GPA: 3.8

SKILLS SUMMARY

Bi-lingual- Spanish and English

Excellent Organizational Skills

Customer Service Skills

Lotus Notes/ Microsoft Outlook

MH/ID Case Management

HCSIS & ASCEND Management Innovations

ODP Consulting

Microsoft Excel, Word, Access

EXPERIENCE

ID SUPPORTS COORDINATOR, November 2014- Present

Case Management Unit- Harrisburg, PA

Engage individuals, families, and providers in implementation and changes of service plans.

Participate, refer, and advocate for individuals to ensure they gain access to needed services and supports.

Update systems, forms, and agencies to follow-up with providers to ensure service continuation, funding allocation, and utilization compliance.

Locate, coordinate, and monitor services and support.

Conduct monitoring and maintain accurate service documentation/data entry in a timely manner.

Attend interdisciplinary, planning, and assessment meetings to monitor and coordinate services.

MH CHILDREN BLENDED CASE MANAGER, September 2013- November 2014

Case Management Unit- Harrisburg, PA

Interview children/families, review records, create and update services plan as needed.

Attend school IEP meetings and assess other educational or advocacy supports needed.

Collaborate with therapists, physicians, and nurses to plan or coordinate treatment adequate to youth/child’s needs.

Assist, link, and refer children and families in gaining access to a variety of services including mental, social, recreational, transportation, and volunteer services.

Monitor and assist children/families in adhering to treatment plans, such as setting up appointments, arranging transportation to appointments, or providing support during evaluations and medical review meetings.

OTHER EXPERIENCE (cont’d) GRIER Page 2

TELLER I/CSR/ACCOUNT OPENER, May 2011- September 2013

Mid Penn Bank- Harrisburg, PA

Opened business and personal accounts.

Closed deposit accounts.

Referred other products to customers.

Tracked and logged customer’s relationships and interactions.

Rewarded Best Teller of the Capital Region May 2013.

Processed deposits, withdrawals, and payments.

Utilized computer and teller machines to process and record transactions.

Examined checks and other documents for endorsements.

Prepared and counted shipments into the branch and out to the Federal Reserve Bank.

Balanced and settled teller drawer, ATM, Cash Vault, and Coin Machine.

Reconciled official checks, money orders, gift cards, and other documents.

ON-SITE STAFFING COORDINATOR/TRANSPORTATION CSR, August 2010- May 2011

The Performance Group, Harrisburg, PA

Interviewed applicants to obtain work related information.

Maintained associate’s attendance, start date/laid off information on a daily basis.

Performed data entry.

Provided information to supervisors and co-workers by telephone, e-mail, or in person.

Initiated Workers Compensation Claims documentation for work related injuries.

Documented and reported shipment status.

Tracked and traced various account shipments.

Obtained appointment and delivery details.

Prepared bill of lading.

Interpreted questions and other issues regarding shipments with clients and vendors.

COMMUNITY SERVICE/ HONORS/ AWARDS

Treasurer/Secretary, Martin Luther King Baptist Church, Spring 2015-Present

NAMI Annual Walk, CMU, Capital Region, Harrisburg, PA, June 2014

Co-Chair Woman, 1st Annual Cinco de Mayo Evening Service (Fifth of May), Martin Luther King Baptist Church, May 2014

United Way Annual Walk, Penn State Harrisburg, Middletown, PA, September 2009

United Way Day of Caring, Harrisburg Area Community College, Lebanon Campus, Lebanon, PA, 2009

College Fair/Student Orientations Participant, Harrisburg Area Community College, Lebanon Campus, Lebanon, PA, 2006-2008

Penn State Harrisburg Dean’s List, Spring 2010

Harrisburg Area Community College Dean’s List, Fall 2005- Fall 2008

CLEARANCES

FBI CRIMINAL RECORD- PA CHILD PROTECTIVE SERVICES CLEARANCE

PA DEPARTMENT OF WELFARE- CHILD ABUSE CLEARANCE

PA STATE CRIMINAL RECORD CLEARANCE

REFERENCES AND TRANSCRIPTS AVAILABLE UPON REQUEST

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