Lynda Smith
916-***-**** (cell)
Chico, CA 95928
*********@*****.***
Objective
To accept a position where I can effectively utilize my experience in requirements gathering, system testing, documentation, training, data integrity and customer service.
Key Strengths
Robust computer skills: Excel (including formulas), Word and Photoshop, SQL Report Writing, Magento Data Maintenance.
Analytical skills: requirements gathering, program testing, data integrity, documentation, training, attention to detail
Customer Service: face to face and over the phone.
Confidentiality: HRIS Salary and Performance Reviews
Data Integrity and Maintenance: Product and Personnel Data
Experience
Build.com
402 Otterson Drive,
Suite 100
Chico, CA 95928
2008 - 2015
Vendor Account Manager, Major Appliances
Ensure correct processing of purchase orders to vendors
Train vendors in the use of internal purchase order console
Review return requests to meet internal and vendor requirements
Determine best choice of carrier for Less Than Truckload (LTL) shipments and create bill of lading
Notify brand manager and data supervisor of data issues encountered
Credits processed in a timely fashion, to customer and from vendors
Data Manager
Coordinate tasks for data specialists to meet launch deadlines for United Kingdom web store
Review data specialist work for accuracy, thoroughness, correct mapping, cultural accuracy, and other standards
Load completed data into Magento
Extract reports for management and quality review
Data specialist
Gather accurate product detail for assigned projects, using manufacturer web sites, provided data files, Google searching, and any other source that is available
Locate product images and adjust to meet company standards, using Photoshop
Perform pre-check to prepare project for QA check, looking for accuracy, completeness, consistent use of standards, correct formulas
Temporary Worker
Roseville, CA;
Chico, CA
2006 – 2008
General Office
Customer Service
Typing
Filing
Funtagious Pottery
Roseville, CA
Paint Your Own Pottery Studio
2004 - 2006
Owner
Manage inventory and ordering
Marketing
Teaching painting technique classes to customers
Customer Service
Cash Register
Amgen
Newbury Park, CA
1991 - 2004
Business Analyst HRIS
Requirements gathering and documentation for new internally built HRIS database
System testing of new system
Data mapping for migration to new system
SQL Reporting
User documentation
User training, U.S. And International offices
Assist Compensation Managers with online focal performance review process, reviewing for completeness and keeping managers to deadlines
Data mapping for data pushes to payroll
HR Data Clerk
Compile accurate personnel records in database and hard copy files
Assist Compensation Manager to get salary changes to payroll in a timely fashion
Temporary Worker
Nashville, TN;
Newbury Park, CA
1990 – 1991
General Office
Customer Service
Typing
Filing
Lexicon Music/Light Records
Newbury Park, CA;
Warsaw, IN;
Nashville, TN
1981 - 1990
Order Processing / Customer Service
New orders entered correctly for retail stores
Assist customers with issues with order or billing issues
Oversee order processing and inventory at the Warsaw, Indiana distribution center
Youth for Christ/Campus Life
Oxnard, CA
1979 - 1981
Receptionist
Answer phones
Greet guests
Typing, Filing, General office work
Assist with setting up programs and events
Education
Paradise High School - Graduated
References
Michael Gerthe
Manager of Operations, Dartican LLC Colleague from Amgen
*******@********.***
Hari Date
Director HRIS, The Aerospace Corporation, Colleague from Amgen
*****@*******.***
Greg Myers
Director of Data Integrity, Build.com, Colleague from Build.com
******@*****.***