Machine Operator Customer Service
Resume:
Muhsina Chowdhury
832-***-****, ****************@*****.***
OBJECTIVE
Self-directed, resourceful and passionate administrative professional looking for a position as an Administrative Assistant. Bringing strong clerical and communication skills to provide effective support to the office.
EDUCATION
Bachelor of Science in Healthcare- (Distance Learning) May 2016 University of Phoenix
Associate of Arts in Healthcare Administration June 2013
University of Phoenix
CERTIFICATIONS
Microsoft Office Users Specialist Certification July 2002
Horizon Bangladesh
Quality Assurance Analyst February 2015
Farooq’s Academy, Dallas, TX
ORGANIZATIONAL SKILLS
Highly skilled in performing general office tasks including bookkeeping, filing, and records management.
Able to handle incoming calls and route them to the appropriate employee.
Adept at using fax machines, video-conferencing, projectors and other automated equipment.
Well-versed in arranging meetings and taking minutes of meetings.
In-depth knowledge of keyboarding and computers; calendaring and scheduling programs including Lotus Notes and Microsoft Office Suite.
Effective verbal and written communication skills.
Track record of managing front desk activities within a busy environment
Demonstrated ability to work efficiently in stressful hours.
Bilingual – Ability to speak in English and Spanish.
Proven ability to analyze, evaluate and recommend administrative functions and services to promote success.
Exceptional time management and problem-solving skills.
Proven record of working accurately and independently with close attention to detail.
Proven ability to maintain secrecy of sensitive information.
Able to work with associates, vendors and the clients capably and tactfully.
PROFESSIONAL EXPERIENCE
NYX Inc. Livonia, Michigan August 2008 – October 2010
Materials Coordinator
Daily production Entry.
Filing all the necessary documents properly
Review requisitions and specifications to obtain competitive quotations from vendors; prepare, tabulate and analyze bids to determine lowest and best bidders; prepare and place purchase orders; keep file of vendors to whom bids have been sent, and record proper documentation.
Establish good working relationships with vendors through personal and telephone contact; discuss and resolve problems regarding delayed delivery dates. Return damaged or incorrect items to vendors and processes necessary paperwork for credit.
Respond to employee requests, inquiries and problems regarding uniform issuance, office supplies, repair services, or costs of items. Respond to requests for pickup and delivery of supplies.
Make studies and collect data on current market conditions to keep informed on market trends; interview salesmen regarding ordering of supplies.
Check prices and approve invoices on purchase orders; schedule delivery dates; follow up on delayed deliveries.
Assist in training of personnel
NYX Inc. Livonia, MI January 2007 – July 2008
Receptionist/ H.R Coordinator
Filing all the documents properly
Attended phone calls, concluded the nature of calls and assisted callers to the proper department.
Successfully organized appointments between employees and clients.
Responsible for typing reports, memos and other correspondence.
Kept detailed messages from the person called upon, containing name, call timing and business nature.
Accepted and distributed messages and mails to proper departments and employees.
Excellent interpersonal, communication and customer service skills.
Superb time management skill.
NYX Inc. Livonia, MI January 2006 – January 2006
Injection Molded Machine Operator/Quality Controller
1+ years of experience of as a machine operator.
Able to do supervision.
Able to lift minimum 25 pounds.
Ability to meet critical deadlines.
Having excellent training of machine operator and quality control
Excellent organizational and team skills.
Responsible for other duties as needed.
LANGUAGES
Fluent in Bengali, Hindi, and English
References Available Upon Request
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