Customer Service Manager
Resume:
Christopher Goodsell
***********.********@***.***
EDUCATION
Texas Tech University, Rawls College of Business Lubbock, TX
Bachelor of Business Administration Management Graduation: December 2015
• Concentration in Marketing/Real Estate
St. Edwards University, The Austin institute of Real Estate Austin, TX
• Completed Real Estate Business School TREC Licensed Realtor
Relative Coursework
• Principles of Real Estate 1
• Law of Contracts
• Principles of Real Estate 2
• Law of Agency
• Real Estate Finance
• Promulgated Contract Forms
EMPLOYEMENT HISTORY
First National Bank of Texas
March 2014-Current
Assistant Branch Manager/Business Development Specialist
• Responsible for the daily activities of total bank branch including, but not limited to sales production, teller operation, staff development and customer service.
• Plan, Implement, and maintain ongoing aggressive, sound program of business development to meet objectives and needs of diverse customer accounts.
• Accountable for career development of staff including support, guidance, direction and training.
• Continued risk analysis assessments of current practices to identify processes that can be streamlined, centralized and/or eliminated.
• Certified Texas Public Notary, Certified Audit Specialist.
Keller Williams Realty
June 2015-Current
Luxury Real Estate Agent, The Select Group (Lubbock, TX)
• Provide guidance and assist sellers/buyers in marketing/purchasing for the right price under the best terms.
• Determine clients’ needs and financials abilities in order to propose solutions that suit them.
• Cooperate with appraisers, escrow companies, lenders and home inspectors.
• Developments networks and cooperate with attorneys, mortgage lenders and contractors.
• Promote sales through advertisements,
AimBank
Teller Supervisor/ Customer service Representative
• Processed a variety of financial transactions including check cashing, withdrawals, deposits and loan payments.
November 2012-Janurary 2014
• Supervised all tellers working in the lobby and drive through area.
• Entered overrides and assisted tellers in addressing complex customer questions
• Ordering cash shipments for all Aimbank Locations.
Restaurant Management
Four years of Restaurant management experience
• Assistant Manager, Little Caesars
• Assistant Manager, Freebirds Burritos
• Assistant Manager, Taco Villa
AWARDS & RECONIGTIONS
• Top Money Maker of the Quarter (First National Bank of Texas)
• Iron Man Award (First National Bank of Texas)
• 5 Time Super Seller in the region (First National Bank Of Texas)
• 2 Time District Employee of the Quarter (First National Bank Texas)
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