Assistant

Andrea Lau

***** **** ******* ** - ******, TX ***02

************@*****.*** - 682-***-****

Authorized to work in the US for any employer

Work Experience

Escrow Assistant

Homeland Title Company

Spring, TX

September 2014 to March 2015

Essential Duties and Responsibilities Escrow Assistant Prior to Closing: • Order payoffs and final utilities for files; verify payoffs match title commitments. • Handle all file requirements prior to closing, including but not limited to liens, judgments, and bankruptcy requirements • Obtain most past and present tax information; ensure current taxes have not been paid. • Order and follow-up on HOA letters, bylaws, financials, and irrigation. • Obtain commission information on the real estate agents involved in the transaction. • Disburse files and verify receipt and accuracy of wires. • Prepare Power of Attorneys and Quit Claim Deeds when necessary. • Maintain communication with the Escrow Officer regarding status of the file. • Handle walk-ins or phone calls when Escrow Officer is unavailable. • Help other assistants and fill in as receptionist as needed. Closing • Assist with entering figures from lender. • Assist with printing documents for closing. • Print checks for closing. • Assist with faxing figures to lenders/Realtors. After Closing • Clean out file for shipping of loan package, recordings, follow-up on any money held in escrow, etc. • Prepare closed out file for scanning. Skills Used *Computer/Microsoft office *Heavy Inbound/outbound calls *customer service *organizational skills

Escrow Assistant

First American Title

Houston, TX

April 2013 to February 2014

Essential Duties and Responsibilities Escrow Assistant Prior to Closing: • Order payoffs and final utilities for files; verify payoffs match title commitments. • Handle all file requirements prior to closing, including but not limited to liens, judgments, and bankruptcy requirements • Obtain most past and present tax information; ensure current taxes have not been paid. • Order and follow-up on HOA letters, bylaws, financials, and irrigation. • Obtain commission information on the real estate agents involved in the transaction. • Disburse files and verify receipt and accuracy of wires. • Prepare Power of Attorneys and Quit Claim Deeds when necessary. • Maintain communication with the Escrow Officer regarding status of the file. • Handle walk-ins or phone calls when Escrow Officer is unavailable. • Help other assistants and fill in as receptionist as needed. Closing • Assist with entering figures from lender. • Assist with printing documents for closing. • Print checks for closing. • Assist with faxing figures to lenders/Realtors. After Closing • Clean out file for shipping of loan package, recordings, follow-up on any money held in escrow, etc. • Prepare closed out file for scanning. Skills Used: Customer service Multi-tasking Organization Follwed deadline Operated high volume calls Operated Microsoft office and outlook Answered high volume emails.

Housekeeper

Texas Health Resources

Fort Worth, TX

March 2012 to September 2012

● Cleaned Lobbies, patient rooms, public areas ● Maintained rooms cleaned and equipment recorded ● Helped nurse staff with patients and did a little bit of translation.

Education

Diploma

The Woodlands High School -

The Woodlands, TX

2010 to 2011

Skills

Customer service Skills, Organizational Skills, Communication Skills, Team Player, Proficiency in Microsoft Office

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