Customer Service Data Entry

Levon Husser

Goose Creek, SC • 843-***-**** • ********@*****.***

College educated analyst with forthcoming MBA degree and two years of work experience – including processing, analyzing, and reconciling data. Analyze and improve financial performance by identifying and correcting variances, discrepancies, and process or control deficiencies. Able to quickly master new systems and techniques. Areas of key strength and focus include:

Financial Analysis

General Ledger Accounting

Administrative Management

Audits & Reconciliations

Financial Reporting

Financial Statements

Transaction Processing

Process Improvements

Excellent Computer Skills

Education

MBA, Liberty University - Expected 2015

Bachelor of Science in International Business, Liberty University - 2012

Associate of Applied Science in Small Business, Trident Technical College - 2010

Capabilities

Leverage education and experience to perform administrative and/or accounting functions while offering long term analysis, close attention to detail, and insight to managers on financial performance of programs and related accounts. Implement and enforce organizational, fiscal, regulatory, and compliance measures. Complete special projects as assigned.

Enter transaction data into general ledgers or other data systems for long term retention, review, reconciliation, and analysis

Create financial statements, periodic financial reports and ad-hoc reports as requested

Review and reconcile accounts, bank statements, and quarterly/annual financial statements

Analyze variances between forecasted estimates and actual financial performance in addition to data discrepancies

Audit transactions and financial records to ensure accuracy; organize and support external audit processes

Identify, analyze and recommend improvements to reduce errors and fraud while improving accounting controls

Proficient in use of Microsoft Office (Word, Excel, PowerPoint, Outlook)

Employment

Trident Technical College, North Charleston, SC 2013-Present

Shipping & Receiving Specialist (2014-Present)

Analyze shipments and production schedules to optimize delivery times, reduce costs, and execute special projects

Expedite and track shipments to multiple locations; follow up with logistics providers as needed to resolve issues

Identify necessary resources for and create plans to best execute special projects

Increased productivity by 75% versus co-workers

Administrative Assistant (2014)

Prioritized and organized day-to-day affairs while providing enhanced clerical and customer service support

Processed student tuition payments and handled cash/payments according to strict guidelines

Maintained confidential documents, including student records, according to college policies and regulatory mandates

Customer Service Representative (2013)

Anticipated and acted upon customers’ needs to swiftly resolve issues and cultivate lasting relationships

Documented actions taken and resolutions provided; followed up with customers to ensure satisfaction

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