Customer Service Life Insurance
Resume:
LaToya C. Prince
Omaha, Ne *****
***************@*****.***
Objective
Obtain a position as a team-player in an organization where I can maximize my customer-service and sales experience within a challenging environment to achieve the corporate goals.
Qualifications
Licensed in Property& Casualty/Life & Health
Ability to make decisions and take actions to solve a problem
Ability to correspond via email using web based programs
Proficient in Microsoft Word, Excel, and PowerPoint
Ability to type 40 w.p.m.
Strong interpersonal and management skills
Skills with the ability to mentor and motivate
Excellent communications and writing skills
Detailed oriented
Knowledge of Medical Terminology and Human Anatomy
Ability to communicate with a diverse group of people
Ability to thrive in as working as a team player
Excellent organizational skills
Insurance Sales
Education
Omaha North High School/diploma 1998/2001
Licensed in Life & Health/Georgia/Nebraska
Successful passing of Property & Casualty Exam/Nebraska
Relevant Experience
U.S.P.S, 1/2015-Current
Duties: Handling and sorting through incoming and outgoing mail. Timely and accurate distribution of mail to be delivered across the world. Lifting up to 70 lbs. Operating machinery and equipment in the mail delivery system.
American Income Life, 08/2009-12/2014
Duties: Providing supplemental/life insurance benefits to Unions, associations, and various groups that service working families. Strong telephone communication skills that included investigation, persuasion, and negotiation. Also providing exceptional customer service and accurate information.
S. A. Barker Co., position: floor supervisor 02/2000-5/2009
Duties: Setting standards of performance and monitoring performance of employees. Supervising, motivating, and coaching employees in an effort to reach performance goals. Participating in developing monthly goals and incentive programs.
Awards and Accomplishments
Awarded Captain of the Mount Moriah Panthers Drill Team in 1999.
Awarded participation of Omaha Achievers through the YMCA 1999.
Awarded a completion certificate of Business Management Honors Course 2004
Thank you Letter from director of Charles Drew Medical Clinic, Omaha, Ne 2009.
Recognition in American Heart Assoc. Brochure, Omaha, Ne 2009.
References Available Upon Request
Contact this candidate