Human Resources Professional

NICHELE M. WOODSON

**** *. ******* ***

Oak Lawn, IL 60453

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**************@*****.***

PROFESSIONAL EXPERIENCE

Equity LifeStyle Properties, Inc, Chicago IL

Human Resources/Benefits (Contract) 04/15-Present

Work with third party benefit administrator to oversee employee benefit programs, COBRA administration and disability claims

Work with vendors to support delivery of 401k and Health & Welfare programs

Act as liaison between the company and benefit carriers/vendors

Work with managers to ensure compliance with Health Care Reform Act

Coordinate the new hire communication and enrollment process for benefits as well as lead the annual enrollment open enrollment process

Participate and work with auditors on completion of plan and government audit and required filings including 5500s, SARs and SPDs

Manage the leave of absence programs.

Coordinate with payroll on any adjustments relating to employee salaries including increases, adjustments and time off accrual balances.

Write and distribute the Employee Benefits summary annually

Manage day-to-day benefit plan operations, including project managing vendor selection and implementation.

Coach and guide managers through employee relations situations. Draft, review and edit disciplinary action warnings, as well as performance improvement plans.

Educate managers and supervisors in performance management, training, interpreting company policies and procedures.

Respond to employee inquiries regarding company policies, procedures and benefits.

Manager the 401K and HSA funding process. Process and transmit the Rapid pay file, which includes employee’s retroactive pay.

Assist the VP of Human Resources with projects such as, documenting HR policies and procedures, creating property orientation programs, turnover reports, etc.

Act as liaison between HR and Workers Compensation team by completing wage verification and employee status updates.

Dover Corporation, Downers Grove, IL

Human Resources/Benefits Specialist Administrator 05/10- 09/14

Manages new hire file set up, benefits and payroll interfaces

Conducts new hire benefits onboarding and orientation process

Handles employee relations (disciplinary, escalated issues, policy and Code of Ethic questions, etc.)

Processes all benefits and human resources changes and terminations

Administers all policy related issues or escalations from vacation to healthcare reimbursements

Provides HR support to all Corporate employees regarding HR policy and benefit related questions

Manages Dover Corporate H&W benefits administration activities such as annual salary updates, monitoring of vendor reports and file exchanges, coordination with Payroll for employee deductions, Dover HSA funding for all health savings accounts

Supports open enrollment activity support including communication distribution and operational support with US Benefits Open Enrollment supplier

Manages all Dover Corporate communications

Administration of FML, STD and all leaves of absence

Retiree health care administration

H1B visa and Green card administration processes for employees

Records retention coordinator

Develops/maintains account structure with US health plans

Monitors/manages eligibility process with health plans/suppliers

Processes vendor bill payments

Manages the banking/billing for premium payments from the operating companies

Intercompany chargeback bill payments to appropriate Operating Companies / Segments

Supports operational aspects of plan compliance, e.g. HIPAA, COBRA, etc.

Coordinates distribution of annual employee notices, e.g. SPDs, SMMs, etc.

Collects data for annual surveys and benchmarks

Coordinates and collects data for annual compliance testing

Provides front line OpCo staff support on escalated issues

Manages health plan supplier day to day issues and operational execution

Supports open enrollment activity support including communication distribution and operational support with US Benefits Open Enrollment supplier

Coordinates Corporate and location health fair activities

Supports monthly US HR Network and Wellness Champion Webinars

Supports annual US Supplier Summit and Health and Welfare Benefits Plan meetings

Conducts new hire benefits on-boarding and orientation process for new Dover Corporate employees as well as benefits support for exiting employees

Supports retiree health care administration activities as needed

Runs standard and ad-hoc reports from suppliers to support eligibility, bill payment and claims/trend activities

Represents Dover at industry conferences and supplier meetings as needed

RR Donnelley, Chicago, IL

Canadian & Global Benefits Analyst (Contract) 03/10-5/14/10

Responsible for administrative oversight of the Canadian health and welfare programs and ensure programs are being handled as expected

Responsible for administrative oversight of global and expatriate benefits, multinational pooling and global governance

Responsible for all vendor management related to the Canadian and Global Benefits programs

Evaluate and recommend process/program improvements

Evaluate, design and recommend training/education communications for HR and employees regarding the benefit programs

Support data analysis and review for new program designs

Implement design changes with vendors

Provide customer service support to internal and external customers on all issues including participant issues. Respond timely, thoroughly and thoughtfully.

Evaluate and revise internal processes to reduce costs and increase efficiency.

Performs other related duties and participates in special projects as assigned

The Pampered Chef, Addison IL

Benefits Analyst/Generalist 06/08-12/09

Manages compliance and legal requirements for all ERISA plans, including but not limited to, plan audits, 5500s, SPDs, plan documents, all leaves (personal, medical, Workers Compensation, STD/LTD, FMLA)

Responsible for daily administration of Health & Welfare Programs, Disability Programs, FSA Accounts, 401(k), EAP, Wellness Programs and Life Insurance Programs.

Review vendor and payroll participant reports/invoices to ensure accuracy of participant listings and charges.

Manages health and welfare vendor relationships including support with our consulting relationships

Supervises HRIS specialist and Benefits Coordinator to ensure the inputting of benefit elections and leave periods.

Generate HR Metrics from HRIS reporting system to produce and distribute Total Rewards Statements.

Manages health and welfare vendor relationships including support with our consulting relationships.

Reviews and presents all escalated employee issues, exit interviews

Co-manage all aspects of coordination for benefit plans. As plans change, this requires new plan set-up, coordination with HR business partners, IT, etc.

Gathers and analyzes all data required for any outsourcing initiatives as requested by Director.

Conducts benefits section of new-hire orientation which includes detailed explanations of all health and welfare plans, as well as coordination of open enrollment process.

Serves as single point of contact for all segment HR Business Partners for any benefit related inquiries for all employees.

Provides continual education to employees and managers in order to ensure a solid understanding of The Pampered Chef’s healthcare strategy. Executes marketing and communication strategy. Develops and educates employees on materials, tools and resources available in order to make informed healthcare decisions.

COBRA administration, EEOC investigations and work with employee relations attorney, ADA compliance

Aon Consulting International Practice Group, Chicago, IL

Global Benefits Analyst 10/98-04/07

Process paperwork and inputted data for actuarial calculations to be audited for pension packages. Review of pension packages and input to Trustee database for payments.

Manage company qualified and non-qualified defined benefit pension plans to ensure quality operations, effective communications, on-going plan design and compliance issues.

Draft, review and interpret plan documents, summary plan descriptions, and summary annual reports. Function as retirement plans liaison for all pending and active litigation; partner with Legal and others as necessary

Research and maintain comprehensive international benefit profiles based on the countries’ state or government mandated benefits ranging from pension/retirement, medical, wages, vacation/holidays and all other aspects of employee benefits arena

Facilitate expatriates and third country nationals contained in organizations client database with relocation specialists

Maintain emergency travel assistance to include all aspects of employee assistance from emergency evacuation methods, foreign currency and emergency cash resources, to concierge services, embassy contacts and legal aid for expatriates and short to long-term assignment employees.

Implement and design international benefit packages for short and long term overseas’ assignments for all members of organizations’ international clientele base

Maintain extensive global contact list of providers and consultants throughout organization

Specialization in appropriation and distribution of funds to include total withdrawals, after tax withdrawals, pension, beneficiary designations, special tax laws, annuities, investment elections, enrollment process and rollovers.

Primary corporate contact for participant inquiries relating to all company savings plan

Research employee inquiries relating to plan’s policies and procedures as well as 401(k) contributions

Collaborate with ERISA attorney on Qualified Domestic Relations Orders and beneficiary claims

Hewitt Associates, Lincolnshire, IL

Benefits Specialist 6/97-10/98

Processed and managed the distribution and reimbursement procedures of employee funds to include loans, early loan payoffs, withdrawals and rollovers on a weekly basis.

Updated clients monthly with statistical information regarding the status of participant accounts.

Processed investment elections, fund reallocations, set-up monthly installment payments, acquisitions and relayed updated NAV’s. Processed issuance of share certificates and kept constant contact with the trust, client and participants.

Explained and answered inquiries regarding 401(k), pension and health benefits to all participants and new clients.

Facilitated the recruitment process for the benefits center by interviewing and screening all potential candidates.

COMPUTER SKILLS

Microsoft Word, Excel, Powerpoint, Outlook, Lotus Notes, HRIS Vantage, BenTrack, ADP (HRIS), Access, PeopleSoft

EDUCATION

Drake University, Des Moines, IA

Degree: B.A. English

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