IT Professional
Resume:
BRIAN FLEMINGS
**** ********* **, **** **********, MD 20744 C: 301-***-**** *****.********@*****.***
http://www.linkedin.com/pub/brian-flemings/43/749/287?trk=shareFB
PROFESSIONAL SUMMARY
I'm an IT professional, a student of the discipline of Information Technology. I'm actively seeking opportunities
in the field. I possess 8yrs experience in IT, 7yrs professionally. I possess knowledge of hardware, software, and
network. I have troubleshot, resolved, document various issues.
SKILLS
Excellent problem-solving abilities Desktops, Laptops, Netbook, MAC, Servers,
Windows and Mac Printers, Scanners, USB devices
Network maintenance Microsoft Office suites, Microsoft Outlook,
System upgrades Microsoft Lync, Cloud, Lotus Notes, Remedy,
System backups Remote Desktop Connection,
Data backup and retrieval Switch, Bridge, Router, Gateway, Access Point,
Excellent communication skills Wi-Fi, Proxy Server, VPN, VOIP, DSL, Cat 5e,
Excellent diagnostic skills Active Directory, Users, Groups, Group Policies
Excellent customer service
WORK HISTORY
Government Contractor, 06/2015 to 07/2015
UNITED STATES PATIENT TRADEMARK OFFICE – 600 Dulany St, Alexandria, VA 22314
Short-Term Technical assignment as a government contractor
Desktop Field Technician for Evolver
Resolved technical issues for government employees
Swap various hardware for new hardware
Documented all resolved issues in remedy
Administrator, 03/2015 to 04/2015
SWAIN TECHS – 2034 Eisenhower Ave ste 145, Alexandria, VA 22314
Setup Office
Image and configure workstations
Add workstation to the network
Verify workstations on the network
Setup and configure printers
Setup Phones
Government Contractor, 09/2014 to 01/2015
UNITED STATES PATIENT TRADEMARK OFFICE – 600 Dulany Street, Alexandria, Virginia 22314
Technical Assignment with Evolver for USPTO
Help Desk Technician in call center
Provide technical support for 1500 government employees
Troubleshoot and Resolve various issues with Outlook
Create, Troubleshoot and Resolve tickets
Create Accounts and Remove Accounts
Add Personal Folders
Log all resolved issues in remedy
PA 19087
Perform Windows 7 migration of 1500 desktops, laptop in various schools in the District of Columbia
Served with a team of technician performing break-down of hardware and audio/visual equipment
Maryland 21054
2010 Corporate Ridge #200, McLean
My coursework included A+ Certification, Network + Certification class covering a variety of hardware,
Onsite Technician, 06/2014 to 07/2014
NACS, LLC – 400 East Pratt Street, 8th floor, Baltimore, MD 21202
Short-term technical assignment with NACS, LLC
Served as a Onsite Technician for private school
I supported 1500 Teachers and Students
Troubleshoot and resolve various technical issue for administrative staff and teachers
Deployment Technician, 03/2014 to 05/2014
INSOURCE TECHNOLOGY SOLUTIONS – 565 E Swedesford Road, Suite 220, Wayne,
Technical assignment for Unisys
Served as a technicians for Capital One Bank
Performed migration and configuration of 100 workstations
Configure workstations and teller machines for use training purposes
Tier-2 Technician, 09/2013 to 09/2013
ROSS PROFESSIONAL SERVICES, LLC – 6230 3rd St NW #6, Washington, DC 20011
Short-term technical assignment for OCTO
Served as a technician for District of Columbia Public School in various locations
Public Schools
Troubleshoot and resolve various issue for administrative staff, teachers in a timely manner
Technician, 09/2013 to 09/2013
ROBERT HALF TECHNOLOGY STAFFING – 1401 I St NW, Washington, DC 20005
Short-term technical assignment for Electro-Rent
Pack PC hardware and AV equipment for shipping
Technician, 05/2012 to 06/2012
METRO RECRUITING, INC – 1123 Maryland Route 3 North, Suite 260, Gambrills,
Short-term technical assignment for Alexandria Public School District
Served as a technicians providing support for 1500 students
Setup and configure laptops for student use
Troubleshoot and resolved variety of issues for students
EDUCATION
Certifications: Information Technology, Current
NEW HORIZON COMPUTER LEARNING CENTER -
22102
software, network, and troubleshooting methodologies.
CERTIFICATIONS
CompTIA A+ Certification
REFERENCES
Mark Weinel, Software Productivity Strategists, ACPS, 703-***-****
Christie Shell, Recruiter, Robert Half Technology Staffing, 202-***-****
Mellissa Taylor, IT Specialist, Office of the Chief Technology Officer, 202-***-****
Kenneth Reed, Project Manager, Unisys, 901-***-****
Michael Spurgeon, CEO, NACS LLC, 800-***-****
Leonard Glover, Supervisor, Evolver, 571-***-****
, Virginia
Adel Youssef, Project Manager, Swain Tech, 571-***-****
Dan Castro, Supervisor, Evolver, 571-***-****
Contact this candidate