Customer Service Maintenance

HARSH

Mobile: +91-981*******

E-Mail: *************@*****.***

Seeking challenging assignment in Operations in a reputed organisation.

ACHIEVEMENTS

ACADEMICS

B.A Passed from DU in 2014

12th Passed from CBSE

10th Passes from CBSE

IT SKILLS

Operating System : Windows XP / 7

Tools: Client provided software/applications, Advanced Level MS Office.

Familiar Software & Applications

Trizetto, Facets, Infox, Valencia, Pega, Citrix, Medforce Portal, Newgen, Filenet, Fazal and Quickfind.

ORGANISATIONAL EXPERIENCE

Organization

Designation

No. of Years - Months

iGate Global Solutions Ltd.

Associate

26th July 2010 to 31st July 2015

Experties

End-to-End Provider Customer Service – US Healthcare Insurance,

Expertise in Member Maintenance, All work Type – Payer Side US Healthcare

DETAILED DESCRIPTION

Designation “Associate”

Major Responsibilities

Preparation of various types of Internal and External Reports on daily basis.

Maintain internal quality report.

US-Handwritten document review & resolution.

Error rebuttals

Part of External audit team for all work types

Mentoring support to new joiner

My Strength

Pleasing personality.

Competitive at Coordinating and Organizing.

PERSONAL VITAE

Date of Birth : 05thJuly1990

Gender : Male

Marital Status : Single

Nationality : Indian

Address : 426 Chilla Village Mayur Vihar Phase -1 EXT, DELHI-110091

Languages Known : English, Hindi.

Date: (Harsh)

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