Customer Service Representative

Chelsie Smith

* *** ****** **** ***. ***, Humble, Texas 77396

Cell: 281-***-****

acrh1l@r.postjobfree.com

Professional Summary

Highly enthusiastic customer service professional with 7 years client interface experience.Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.

Skill Highlights

● Courteous demeanor

● Energetic work attitude

● Customer service expert

● Invoice processing

● Telephone inquires specialist

● Adaptive team player

● Opening/Closing procedures

● Documentation

● Email

● Microsoft Excel, Powerpoint and Data entry

● Typing

● Scheduling

● Creative Problem Solving

● Managment

Work Experience

Tejas Toyota April 2015 to Present

Receptionist / Cashier

Assisted customers finding items.

Relayed memos to other workers along with multi line phone systems. Scheduled Appointments.

Reviewed warranties on vehicles.

Responsible for ringing customers in a timely manner and guaranteeing high level of customer service.

Pappas Bar B Q April 2011 to January 2015

Cashier/Assistant Manager

Humble, Texas

Trained over 10 new employees quarterly.

Worked as a team member performing cashier duties,product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Responsible for ringing up customers in a timely and guaranteeing high level of customer service.

Interacted with customers and retail buyers to follow up on shipping statuses and expedited orders.

Education and Training

Lone Star Kingwood College 2014

Vocational: Phlebotomy

Kingwood, Texas

Trained in drawing blood.

Assisting patients.

CPR CERTIFIED

Quest Early College High School 2013

Humble, Texas

Graduated with honors.

Graduated with red cross award.

Volunteer work through school every week.

Learned to speak spanish 2 years (semi fluent still learning)

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