Professional Account Manager

Brian J. Rogers

**** ********* ***** **************, ** 47130 502/618.7211

*************@*****.*** / www.linkedin.com/in/brianjrogers

SUMMARY OF QUALIFCATIONS:

** **** ***** ** ************ sales experience

Working proficiency of SalesForce, Microsoft Word, Outlook, Excel and Power Point

7 years of management experience, mentoring and training

EMPLOYMENT:

Humana – Louisville, KY 12/2014 to 6/2015

Specialist: Humana One Billing

Worked specialized billing issues which required in depth research and problem solving.

Regularly utilized multi-platform programs, java based, Excel, database programs as well as a proprietary billing program. Once problems were solved, updated necessary programs with detailed notation that was CMS compliant.

TSYS Merchant Solutions – Louisville, KY 7/2013 to 11/2014

Merchant Advocate

Generated revenue by prospecting to small and midsize businesses via solution based, value oriented selling. Prepared detailed value plans based on in-depth analysis of merchant service statements revealing actual costs while presenting a side by side cost comparison. Utilized SalesForce for pipeline tracking, customer maintenance and document generation and storage as well as call tracking.

Maintained compliance with governmental AML regulations

Business Technology Systems-Louisville, KY 9/2012 to 4/2013

Sales and Operations Manager

Oversaw sales and daily operations of a small diverse business technology provider. Worked on cost savings analysis on bids as well as ensuring jobs were FCC compliant. .

US Jesco – Louisville, KY 8/2011 to 4/2012

Agent/Provisional Manager

Agent: Performed live infomercials in major retailers for the company's home ware products; live presentation selling.

Provisional Manager

Handled the implementation phases of the territorial marketing plan including inventory management, display presentation, store contact liaison, as well as motivator for agents in the market.

New York Life – Louisville, KY 7/2010 to 1/2011

Agent: Made 75-100 cold calls a day via telephone

Averaged setting 10 individual/family appointments per week

Met with 8-10 business owners per week on drop in cold calls

Drove revenue with multi-product financial solutions

Maintained compliance with governmental AML regulations

Success Trek Seminars, LLC.- Jeffersonville, IN 4/2009 to 7/2010

Sales/Success Coach:

Coached stock brokers, business to business telecom reps, haberdashers, cell phone reps, bankers, sales managers, entrepreneurs, and teachers.

Speaker:

Sales training seminars for top local financial industry firm,

Motivational speaking for a variety of local enterprises and organizations, keynote speaking, as well as producing large format seminars.

Insight Communications – Louisville, KY 11/2006 to 7/2010

Direct Sales:

First full month was rookie of the month with 39 new customers installed. Maintained a 30 sales per month average

Training:

Developed a field training beta test with the results being higher than average retention and productivity of new sales reps; this has led to a mentorship program

Hatmaker & Associates – Vero Beach, FL 7/2002 to 5/2006

Business to Business Marketing Rep

Top fee generating account executive for 2004 due to extensive cold calling, trade shows and consistent follow up. Generated $256,000 in revenue in 2004.

Rookie of the Year in 2002.

Developed over 300 new clients by making 100 telephone calls per day, presenting the firm’s services to C-Level decision makers; CFOs, Controllers and Credit Managers.

Served as an extension of client companies’ AR department by assisting with total receivables analysis.

Negotiated with clients to accept settlement payment

Developed leads from alternative sources, opened untapped markets.

Lakewood Park Baptist Church – Fort Pierce, FL 7/2000 to 3/2002

Senior Pastor

Managed a one hundred member volunteer organization

Managed six figure budget

Delivered three inspirational messages each week

Developed and mentored parishioners of varying ages

Organized creative outreach for organizational growth

In first 90 days began a youth ministry and grew it to average 42 teens per week.

Healthcare Recoveries, Inc –Louisville, KY 1/1998 to 7/2000

Insurance Subrogation Examiner

Handled files for Humana in KY, TX and FL

Monitored medical records for persons involved in third party at fault accidents.

Negotiated settlements on behalf of my client (health plans) with the injured

party’s attorney for maximum recovery.

Met recovery goals 92% of the time, often exceeding them by 25%.

EDUCATION:

Eastern Michigan University Major: Organizational Communication

Southern Baptist Theological Seminary Graduate Studies: Evangelism

Toastmasters: St. Matthews/Lyndon Chapter President 2008-2009

University of Louisville: Coursework in Project Management 2014

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