Customer Service Office
Resume:
SANDRA M. DOWD
*** ****** **** ***., *******-Salem NC, 27105
***********@*****.***
SUMMARY OF QUALIFICATIONS
Experienced professional with diversified work experience in general office administration, customer service and personal coaching and instruction gained while working in customer focused, highly productive environments. Proven ability to operate efficiently while working in a high pressure, fast paced environment. Possesses well developed communication and interpersonal skills used to build lasting relationships with internal and external clients.
PROFESSIONAL EXPERIENCES
WINSTON SALEM FORSYTH COUNTY SCHOOLS Winston-Salem,
North Carolina
Substitute Teacher, January 2015- Present
Discuss assigned duties with classroom teachers in order to coordinate instructional efforts.
Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
HANES MEMORIAL CME CHURCH Winston-Salem, North Carolina
Secretary, November 2011 – December 2014
Handles all general office administrative duties that include but not limited to preparation of weekly bulletins, monthly newsletters, brochures and flyers.
Partners with ministry leaders to prepare all church related correspondence.
Prepares and maintains comprehensive file of departmental meeting notes.
NORTHWEST YMCA OF North Carolina Winston-Salem,
North Carolina
Group X Instructor, February 2010- Present
Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.
Observe participants and provides advice of corrective measures necessary for skill improvement.
EDUCATION & TRAINING
SALEM COLLEGE Winston-Salem, North Carolina Bachelor of Science, Business Administration
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