Manager Customer
Resume:
Donna T. Piergiorgi
** ***** **** * Mt. Sinai, NY 11766 * H: 631-***-**** * ************@***.***
Summary: Extensive experience in accounting and finance which spans general accounting, accounts receivable, credit/collections, banking., and events.
COMPUTER: Microsoft Word, Excel, Blackbaud:The Raiser’s Edge,Access As400, Quicken, Quickbooks, Allways, Symphony
EXPERIENCE:
Stony Brook University via Randstad Staffing, Stony Brook, NY 5/14 - Present
Administrative Secretary II
Event support, including tracking RSVP’s via Access and Raisers Edge
Prepare requisition form for departmental expenses
Analyze American Express charges, maintain spreadsheet, and submit requisition for payment
Review detailed departmental income statement, make corrective action when needed
Maintain and order office supplies via sciQuest version 14.2
Prepare labels, nametags, table tents, and gift bags for events
Investigate and book new talent, such as disc jockeys
Proof read and edit promotional materials
Design and mail out invitations for events
Research new awards, venues and vendors
Kids of Port Jefferson and Mt Sinai, NY 9/07 – 12/13
Assistant Teacher
Aided in their social and emotional development through hands-on learning activities
Assisted in the development and assessment of students self-help skills
Instructed, monitored and observed student’s performance
PANALPINA, INC., Morristown, NJ 3/98 – 6/00
Credit and Collection Specialist
Maintained customer accounts within payment terms and credit limits
Keep client base within 1% of total outstanding over 90 days
Provided weekly assorted spreadsheets containing A/R data within area of responsibility
Processed A/R adjustments, customer refunds and write offs as needed
Maintained up to date physical files for each customer account
Noted all written and verbal correspondence on log file maintained in each customer file
Engaged in account analysis and reconciliation utilizing problem skills to ensure customer satisfaction
TECHNICAL COATINGS CORPORATION, Flanders, NJ 4/93 – 5/97 Account Receivable Representative
Prepared month end reports, balanced billing statements for management
Prepared journal entries for inter-district sales transactions on a monthly basis
Investigated customer inquiries concerning billing errors
Informed districts of corrective action regarding billing errors
Performed data entry of daily invoices for five districts
Analyzed weekly customer aging using aged receivable report
Developed excellent rapport with customer while significantly shortening pay terms
REVLON CORPORATION, Edison, NJ 12/87 – 4/93
Staff Accountant
EDUCATION: Middlesex County College – Graduated 1992 – A.A.S in Accounting
CERTIFICATE: Suffolk Community College – November 2013 – Medical Billing & Coding
Professional References
Lucy Ortiz
Panalpina, Inc
1000 Castle Road
Seacacus, NJ 07094
District Credit Controller USA East
Years Known: 17
Chris Longua
Panalpina, Inc
1776 On the Green
Morristown, NJ 07960
Area Credit Control Manager USA
Years Known: 17
Susan Cullen
Benjamin Moore & Co
360 Route 206
Flanders, NJ 07036
Advanced Report Writer
Years Known: 21
Contact this candidate