DONNA KELLY
Professional Summary
Service-oriented Office Manager with 4 year background in Office environment.
Core competencies include Microsoft Office, Outlook and billing/funds
management as well as excellent communication and time management skills.
Handles tasks with accuracy and efficiency.
Skills
Clerical Active Learning
Customer and Personal Service Personnel and Human Resources
Time Management
Experience
OFFICE MANAGER Sep 2014 May 2015
Advance Concrete, LLC Raleigh, NC
Acquire, distribute and store supplies.
Analyze internal processes and recommend and implement procedural or
policy changes to improve operations, such as supply changes or the disposal
of records.
Prepare itemized statements, bills, or invoices and record amounts due for
items purchased or services rendered.
Keep records of invoices and support documents.
Process paperwork for new employees and enter employee information into
the payroll system.
Review time sheets, work charts, wage computation, and other information to
detect and reconcile payroll discrepancies.
Keep track of leave time, such as vacation, personal, and sick leave, for
employees.
OFFICE MANAGER Aug 2011 Sep 2014
Concrete Sawing Solutions Garner, NC
Oversee the maintenance and repair of machinery, equipment, and electrical
and mechanical systems.
Acquire, distribute and store supplies.
Prepare itemized statements, bills, or invoices and record amounts due for
items purchased or services rendered.
Process paperwork for new employees and enter employee information into
the payroll system.
Keep track of leave time, such as vacation, personal, and sick leave, for
employees.
Complete time sheets showing employees' arrival and departure times.
Conduct verifications of employment.
Tax Collector Jan 2008 Jun 2011
Gaston County Tax Office Gastonia, NC
Collect taxes from individuals or businesses according to prescribed laws and
regulations.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts
are correct and that there is adequate change.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or
policies.
Post charges against guests' or patients' accounts.
Education
Medical and Office Computers Program Oct 1995
ECPI Computer Institute Raleigh, NC
Additional Information
NC Notary