Customer Service Security Officer
Resume:
Dymond Jemmott
Bronx Ny, *****
*********@******.***
OBJECTIVE
Secure a position that will enable me to use my strong commuincation and organizational skills, customer service background and my ability to work well with people.
EXPERIENCE
Travel Planning Agent, Global Contact Services; LIC, NY February 2015 –Present
• Responded to many inbound calls per day in high call volume environment.
• Responded promptly and answered/resolved customer inquiries and complaints.
• Typed and kept accurate records of discussions and correspondence with customers.
• Aid clients with reservations, transfers, changes, and cancellations.
Security Officer, Andrews International; Bronx, Ny December 2014–February 2015
• Secures premises and personnel by patrolling property.
• Answering telephones, transferring calls to case workers or tenants.
• Inspecting the building, permitting entry, and monitoring surveillance.
Security Officer, FJC Security Services; LIC, Ny April 2014– November 2014
• Secures premises and personnel by patrolling property.
• Monitoring surveillance equipment. Inspecting buildings, equipment, and access points; permitting entry.
Guest Services/Cashier, Mcdonalds; Dryden, Ny August 2013–December 2013
• Provided friendly and timely service of food and drinks.
• Handled all cash and credit card transactions, and delivered orders from kitchen to counter for customers.
EDUCATION
Bronx Regional H.S, Bronx, Ny Highschool Diploma, 2012
Tompkins Cortland Community College, Dryden, Ny
SKILLS
• Able to get along well with co workers and accept supervision.
• Received positive evaluations from previous employers.
• Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.
• Effective computer, oral, and written communication skills.
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