Customer Service Manager

LERON MARTIN LACEY SR.

**** * *******, *******, ** **********@*****.*** 773-***-****

OBJECTIVE

My objective is to first, provide superior customer services with an emphasis on retention based services. Secondly, stay honest to the forever changing technology associated with the manufacturing, sales and service of EV vehicles.

SKILLS & ABILITIES

Chrysler Certified Service Consultant

General Motors Certified Service Adviser

Automotive Technician 20 years

Youth Educator and counselor

Health Educator

EXPERIENCE

SERVICE CONSULTANT CITY OF CHICAGO

NOVEMBER 2006- SEPTEMBER 2014

SERVICE MANAGER GILLESPIE CHRYSLER

JANUARY 2006- JUNE 2006

CUSTOMER SERVICE MANAGER BOB WATSON CHEVROLET

JANUARY 2001- DECEMBER 2005

GENERAL MOTORS CERIFIED SERVICE CONSULTANT GILLESPIE PONTIAC AND CHEVROLET

DECEMEBER 1999 – JANUARY 2001

EDUCATION

EAST- WEST UNIVERSITY, CHICAGO, IL

BS BEHAVIORAL AND SOCIAL SCIENCE

EAST- WEST UNIVERSITY, CHICAGO, IL

AA MANAGEMENT

SPARTAN SCHOOL OF AERONAUTICS, TULSA, OK

AVIATIONAL MAINTENANCE TECHNOLOGY

LINCOLN TECHNICAL INSTITUTE, OAKLAWN, IL

AUTOMOTIVE AND DIESEL TECHNOLOGY

DUNBAR VOCATIONAL HIGH SCHOOL, CHICAGO, IL

Contact this candidate