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Administrative Support Professional - Creative Energetic Conscientious

Location:
River Grove, IL
Posted:
August 28, 2015

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Resume:

CATHY MORITZ

630-***-**** Cell

************@*****.***

OBJECTIVE: To obtain a position as a senior administrative assistant, utilizing my twenty plus years of demonstrated success and accomplishments, enabling my superiors to better focus on their core competencies and achievement of their goals. SKILLS SUMMARY

Client Satisfaction Focused

Team-oriented and Independent

Lightning-quick Learner

Flexible and Adaptable

Innovative Thinker

Established Problem Solving Success

Proven Ability to Multi-task

Recognized Ability to Work Well Under Pressure

End-to end Meeting and Event Planning (Small - 2,500+ Attendees)

Trainer (Software Usage and Company Policies)

New Hire Orientation Coordination

Employee Recognition Driven

Team Building Advocate

Marketing Collateral Development and Updates

Website Content Updates

Document and Technical Proposal Proofreading

Department Newsletter Coordination and Publication

Vendor Management, Including Negotiations

Cooperative Relationship Management

Diplomatic Communication Style

Production Data Analysis and Reporting

Accounts Payable Coding and Submission

Timesheet Processing and Submission

Departmental Budget Preparation and Tracking

Impeccable Integrity

TECHNICAL SKILLS: Exceptional skills in Microsoft Word, Excel, PowerPoint, and Outlook (08/15 Kinexa/Prove It Assessment Scores: Word 100%, Excel 100%, PowerPoint 97%, and Outlook 87%). Experienced with QuickBooks, SalesForce.com, NetSuite.com, Adobe Photoshop Elements, Adobe Acrobat Pro, Microsoft SharePoint, Visio and OneNote. Proficient in multiple proprietary software and applications, including: vendor portal management, sales applications; accounting applications; and human resources/labor management applications (e.g. SAP Procurement, Cognos, Oracle, PeopleSoft based systems). PROFESSIONAL EXPERIENCE

Office Manager/Sales Administrator Attunity, Inc. 7/2014 – 2/2015 Reporting to Finance team, managed daily needs of regional office for multi-national company. Processed contracts and opportunities utilizing SalesForce.com. Utilizing QuickBooks, coordinated accounts payables and receivables and expense reports for HTG office. Planned and executed client and company meetings. Negotiated contracts with local vendors. Provided input and direction for integration of systems and benefits during post-acquisition migration of Hayes Technology Group. Executive Assistant – Sales Netrix, LLC 9/2010 – 12/2014 Reporting to the CEO and Executive Sales Leaders, supported the organization’s sales initiatives and operations, vendor/partner relationships, and personnel coordination efforts; while performing as the senior administrative assistant to the sales department. Developed new "branding" look for client-facing documentation. Developed and ran monthly, quarterly, and annual sales analysis reports for executive team. Pilot team and power –user for implementation of SharePoint deployment, NetSuite integration and deployment, and other internal programs. Partner Portal Administrator and Administrative team lead for Tier 1 Partner relationships. HR/Personnel liaison for new hires and company-wide communications from third party HR department. Developed and coordinated New Hire Orientation program and ran sessions for all new hires (75+ in 2013). Internal resource for MS Office Suite user issues. Assisted with facilities management efforts with the operations team for day to day management and space expansion/build-out efforts.

Developed and implemented document review program to proofread major client-facing documentation to maintain branding and document integrity.

Developed, implemented and coordinated Vendor Visit program.

Critical team member in Cisco Gold Renewal audit - numerous positive auditor comments were specifically directed to my part in the successful audit process (organization, preparation, ITIL documentation, etc.).

Charter member of steering committee on a consulting basis to determine technology specialization planning based on company knowledge and partner relationship involvement (on consultant basis after official end date). Administrative Assistant UOP LLC, Des Plaines, IL (Aerotek Contractor) 3/2010 – 9/2010 Supported large Research and Development team with 100+ analysts. Developed new and streamlined existing administrative reporting and analysis tools; extensive reporting and charting activities, procurement processing. 630-***-**** Cathy Moritz ************@*****.***

Senior Sales & Marketing Assistant Marriott International, Chicago, IL 6/2006 – 9/2009 Supported multiple regional Market Account Executives with initial research and deployment of client base; developed new business processes for peers, developed reporting and analysis tools; extensive reporting activities and virtual support of remote managers for newly deployed regional sales structure supporting 66 hotels over a six-state area. Supported three Directors of Sales and additional Sales Managers of brand flagship hotel and newly-built convention center with emphasis on marketing projects, sales lead qualification and assignment, financial and sales pace reporting, peer training, and budget maintenance, analysis, and reporting.

Developed multiple successful marketing items, including tri-fold brochure, mini-card brochures, and PowerPoint presentations saving design fees and providing collateral for initial marketing efforts.

Assisted with redesign and production of new corporate/property collateral campaign. Updated and revised property and corporate websites and electronic proposal vehicles to improve property market exposure allowing Directors to focus efforts on other critical sales activities.

Researched and communicated data reporting glitch that prevented regional sales managers from getting proper sales credit. Found gaps in data reconciliation between multiple systems. This allowed the systems development teams to address and correct the gaps and therefore for managers to get appropriate credit.

Certified “New Hire Training” Trainer, developed policies for Sales Administrative Assistants, processed payroll and vacation requests for Sales Administrative Assistants. Resource for Microsoft Office product questions for fellow associates. Field Support Assistant Pfizer Inc., Schaumburg, IL 2/2002 – 12/2005 Supported the National Sales Director, Assistant to the Sales Director, twelve District Managers, and up to 125 senior sales representatives of sales division with emphasis on representative and peer training; producing recognition modules; meeting and travel planning (local and long distance); and budget maintenance, analysis, and reporting.

Researched and presented to corporate Business Technology/Information Services an alternative electronic production method for quarterly recognition publication that resulted in millions of dollars in annual material and labor savings through a national level study and permanent change in procedure.

Planned and administered multiple national, regional, and local meetings from the budget preparation stage to the post-meeting evaluation stage. Efforts resulted in a lessened administrative burden for managers and significantly reduced meeting costs.

Developed administrative and compliance related content and conducted training sessions that focused on the issues unique to the specialty sales division. Presented to newly promoted representatives during regional office training classes. The outcome was a noticeably marked improvement in representative compliance. Business Development Coordinator Corporate Image Group, Inc., Des Plaines, IL 9/1999 – 6/2001 Developed and maintained relationships with new and existing clientele to increase sales utilizing cold calls, and service quotations to provide creative solutions to clients’ needs. Developed and produced Employee Handbook, including initial development of company policies and procedures for distributor of advertising specialties, premiums & incentives, public relations, event management and graphics services. Promoted from Office Manager as a result of exemplary performance demonstrated in supporting company president and associates.

Administrative Assistant Gas Research Institute, Chicago, IL 6/1997 – 3/1998 Supported division director and multiple managers on presentation preparation, Internet research, and meeting planning for research commercialization organization that focused on developing energy use technology and improving natural gas technology. Executive Assistant LaSalle Partners (Currently Jones, Lang, LaSalle), Chicago, IL 8/1990 - 6/1997 Responsibilities progressed from receptionist to secretary to tenant services representative at managed property location to Executive Assistant for Managing Director of Investment Research group (LaSalle Advisors) and multiple professionals with an emphasis on creative presentations, research and meeting planning. Received Special Achievement Award for presentation and proposal efforts that helped secure $10 Billion client business (real estate portfolio investment management). EDUCATION / PROFESSIONAL DEVELOPMENT

DePaul University - School for New Learning, Bachelor of Arts Degree (in progress). Awarded National Society of Collegiate Scholars for academic excellence.

Numerous employer sponsored courses focusing on client relationship management, customer service, new hire orientation and training, active listening, and technical skills.

COMMUNITY AFFILIATIONS

Chicago Area Community Coordinator for Retrouvaille International. Coordinated all publicity activities, semi-annual reporting to International Board, recruiting volunteers, organizing and facilitating quarterly business meetings; also served as Chicago chapter monthly support meeting coordinator for three plus years, maintained chapter website.

Volunteer Parish Religious Education Program Grade-level Coordinator. Taught for eleven years, coordinated all grade-level curriculum, and provided feedback to parents about student performance via reports and conferences.

Cub Scout Pack Master and Den Leader for four years - increased volunteer base by 200% and family enrollment by 300%; re- engaged local resources to provide future stability for the pack. Page 2



Contact this candidate