Business Development Manager
Resume:
Howard L. Stephens
Jacksonville, Florida 32258
Cell 904-***-**** Home 904-***-****
**********@*****.***
PROFILE
I would like the opportunity to offer your organization highly motivated sales professional with a 25-year track record of successful sales and account development. My consultative selling techniques effectively have been used throughout complex and multiple-level sales processes. I will give your company a sale professional that has exceeded sales quota, developed interactive business relationships with senior executives and creatively implemented persuasive account strategies for multiple competitive market places. My strategic planning abilities will assist at both the short and long-term goals of your organization.
Key Account Relationship Management Presentations/demonstrations
Negotiations & Closing Techniques Team Leadership & Motivation
Product/Program Introduction & Coordination Problem Prevention & Troubleshooting
Account Management Effective Public Speaking & Human Relations
Major Account Management Strategic Market Planning
Organizing & Marketing Product Open House Directing Multi-Million Dollar Organization
PROFESSIONAL EXPERIENCE
Governing the affairs of a Non-Profit organization, to advise on day-to-day operations and high-level oversight, and involved in the decisions of strategies, purchases, financing, and new programs
An experienced sales professional with skills focused in marketing and selling digital printing solutions with annual sales in the amount over half a million dollars. As an account executive my duty was to call up on chief operating officers, presidents, and vice-presidents of operations to purchasing agents. Major accounts included utility manufacturers, medical, investment firms, and insurance firms. Average sales contract range from $5,000 to $70,000.
A strong competence in creating executive communications I am able to quickly distill information with conciseness and precision. Has strong competency in providing analytical insight for marketing initiatives, brand planning and tracking, and budgeting.
As sales manager I played a key role in the start-up and rapid growth of the high volume division; assisted in transitioning the division from concept to $3.5 million in sales revenue within 24 months. Experience in managing a team and designating resources appropriately against company’s objective and able to adapt management style to meet individual team member's needs.
As Account Executive I have demonstrated sales aptitude, with relentlessly high standards, assertiveness, persistent, a good listener, and persuasive. Genuinely curious about people, local business, possess the innate ability to inspire passion in others and the ability to adapt to new situations quickly and think on my feet.
EDUCATION & CAREER DEVELOPMENT
Masters of Business Administration, Global Management
University of Phoenix, Jacksonville FL
Bachelor of Science, Marketing, and Minor: Finance
Knoxville College, Knoxville, Tennessee
PROFESSIONAL HISTORY
YP Marketing Solutions, Jacksonville, FL. 02/2014 – Present
Account Representative-Inside Sales
Manage company provided leads and own leads: utilize online and offline sources to cultivate new leads and develop/maintain pipeline.
Drive the full sales cycle to retain and attain new business: make calls to assess business goals through qualifying, work with business owners in YP's platforms and advertising packages, and close the deal.
Achieve and consistently exceed monthly sales goals.
Florida Career College, Jacksonville, FL. 03/2012 – 01/2013
Admissions Representative
Carries out day-to-day Admission activities such as recruitment and enrollment.
Conducts interviews in person and via the telephone, during which I engage prospective students in discussions concerning their interests, achievements and long-term goals.
Helps students find the career programs that fit both their eligibility and personal goals.
Works with other College departments to assure a smooth transition to college-life for the new student.
NEIGHBORHOOD CHILDCARE INC. Cleveland, OH. 01/2005 – 09/2012
President, Board of Directors
Govern the affairs of the Non-Profit.
Advise on day-to-day operations and high-level oversight.
Involved in the decisions of strategies, purchases, financing, and new programs.
P & L budget of 2.8 Million dollar fiscal year.
AT&T Jacksonville, FL. 01/2011 – 01/2011
Directory Advertising Sales Representative
CANON BUSINESS SOLUTIONS, INC. Jacksonville, FL. 03/2009 – 11/2010
Account Executive
Managing Government, Schools and Church Markets.
92% of Quota 2009
67% of Quota 2010
Presented, negotiated and won bid specifications for the 2nd largest school district in the State of Florida
Help established a new branch and increased its machine base by 62 units.
AXSA DOCUMENT SOLUTIONS, INC. Jacksonville, FL. 07/2008 – 03/2009
Branch Manager
Responsible for the recruitment, interviewing and training of staff members.
Should new accounts to replace lost business, maintain profitability, and utilize sales expertise, account management, proven sales techniques or strategies to develop new client base.
Developed new business, provide a good level of customer relations and promote the sales and service culture through coaching, guidance and staff motivation.
Boosted sales revenue by 62% in only 7 months
Managed 3 sales representative and one service technician.
RICOH BUSINESS SOLUTIONS, INC. Jacksonville, FL. 11/2007 – 07/2008
Account Executive Senior
Outside Sales representative
Sales leader of Month/January, 2008
COPYTRONICS, Inc., Jacksonville, FL. 11/2005 – 11/2007
Territory Sales Representative
259% of Quota the first month in the field
Managing Government, Schools and Church Markets.
Market High volume equipment; Full Color, Digital Copier/printers and other Multi-function Devices.
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