Customer Service Clinical Research

SHARATH THUNDIYIL

PROFILE

Motivated individual with exceptional oral and written communication skills, recognized for the ability to work efficiently under pressure, following strict timelines and attention to detail. Accomplished speaker, with an extraordinary ability to establish immediate rapport with people and quickly engender trust and confidence.

EDUCATION

Master of Business Administration (Strategic Management and Finance), Wilfrid Laurier University (Part time), Waterloo, April 2016(expected)

Post Graduate Diploma in Clinical Research, IFCR, India (2008-2009)

Diploma in Business Management, ICFAI, India (2007-2008)

Bachelors of Physiotherapy, Bangalore University, India (1996- 2001)

WORK EXPERIENCE

Business consultant, 2015

• Working as an independent business consultant

Drug safety associate, Pharmacovigilance, TATA groups/TCS, India, 2011

Analysed, interpreted and reported on more than 500 patient documents per month

Prioritized workload to ensure timely reporting and documentation of adverse events

Validated electronic safety data capture and performed systemic check on data integrity

Clinical Research Coordinator, MaxNeeman International, India, 2009 to 2010

Worked as Clinical Research Coordinator for oncology and cardiology clinical research studies

Physiotherapist, India, 2001 to 2009

Managed a self-operated clinic and was visiting consultant to various hospitals

VOLUNTEER ACTIVITIES

Member Board of Director, Marillac Place, Kitchener, 2013-2014

Board of Director of non-profit organization dealing with rehabilitation of young mothers and infants

As a Board member assisted with problem solving and decision making for smooth day to day operation of the organization

Member Board of Directors, Parents for community living (PCL), Waterloo, Ontario, 2013-2014

Board of Director of non-profit organization dealing with rehabilitation of developmentally challenged adults and kids

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