Customer Service Microsoft Office

CHRISTOPHER BRETT CARNEY

***** ****** **** **. ************, Florida 32258 904-***-**** *****.********@*****.*** OBJECTIVE

Seeking the Business Analyst position at National Software Management starting immediately, where I can apply my business-focused education and customer-service experience. EDUCATION

University of North Florida, Coggin College of Business Jacksonville, FL Bachelor of Business Administration May 2015

Major: Business Management

Florida State College at Jacksonville Jacksonville, FL Associate in Arts May 2011

RELATED COURSEWORK

Project Management Risk Management & Insurance Financial Management Management Information Systems Principles of Marketing Managerial Accounting PROFESSIONAL EXPERIENCE

Publix Super Markets Jacksonville, FL

Grocery Clerk / Replenishment Specialist November 2009 – Present

Track inventory levels using Chain-Track technology to ensure that re-supply orders were submitted as needed and processed accurately.

Train new associates on proper work procedures, inventory maintenance, and store policies.

Organize promotional product displays to increase and exceed weekly sales quotas.

Manage special order requests and delivery to customers while providing superior customer service.

Perform quality assurance reviews and safety inspections for the entire store to ensure compliance with OSHA.

Recognized as Associate of the Month in October 2014 and Month Year. Cashier / Customer Service September 2007 – November 2009

Managed multiple duties simultaneously and processed up to $10,000 in daily cash and electronic fund transfers.

Maintained a thorough knowledge of store products and provided recommendations and assistance to customers as needed.

Provided exceptional service to all clientele, co-workers, and management. TECHNICAL SKILLS

Advanced skills in Microsoft Office Excel, Word and PowerPoint.

Proficient in Microsoft Office Project and Outlook.

Developed a database system in Microsoft Access that shared information from Excel and Word sources. PERSONAL SKILLS

Energetic team player with a strong work ethic.

Self-motivated professional with a demonstrated ability to prioritize and operate proactively.

Strong problem-solving and analytical skills.

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