Sales Customer Service
Resume:
CECILE C. DREU
**** * ********** ****., ***. ****
Las Vegas, Nevada 89117
**********@*****.***
CAREER SUMMARY
Fifteen years work experience of profound ability to prepare routine administrative and accounting paperwork. Possesses strong records maintenance skills and has the ability to analyze and solve problems. My widespread knowledge of the accounting cycle was attained through combined experience as an Accountant in Retail and Distribution, and bookkeeper in a government agency.
QUALIFICATION, SKILLS & COMPETENCIES
Proficient in BAAN ERP Software and Financial Management Information System
Extensive knowledge of Accounts Receivable and Accounts Payable procedures and practices
Immense knowledge of Audit and Control procedures in Retail and Distribution
Knowledgeable in Microsoft Office Applications – Advanced Excel (Vlookup, Pivot), Word, PowerPoint and Outlook
Proficient in use of 10-key by touch
Result-oriented
Ability to multitask and meet tight deadlines
Excellent time management and organizational ability
Provides thorough and skillful administrative support to executives as well as peers
Able to grow positive relationships with both clients and colleagues at all organizational levels
Has strong moral values
WORK EXPERIENCE
September 2008 – Dec. 2014 General Accountant
Directly reports to Chief Accountant
Etoile Group (Burjuman Tower, Dubai, United Arab Emirates)
Industry: Retail and Distribution
- Etoile Group is part of the well-known and reputed Chalhoub Group of Companies recognized as one of the leading forces in the luxury business in the Middle East. The group specializes in the retail and distribution of renowned brands within the sectors of Beauty, Fashion and gifts. Representing a portfolio of over 280 luxury brands, a presence in 14 countries and the management of over 600 retail outlets. The Group partners with prestigious houses such as Chanel, Valentino, Ralph Lauren, and Tods, to name only a few.
Duties and Responsibilities:
Accounts Receivable and Sales Analysis
Record bank receipts and credit card settlements. Maintain books in accordance with the method and forms provided such as vouchers or slip, registers, general ledgers and others
File all Journal Entries and supporting documents
Ensure timely and accurate posting of transactions for effective management of company receivables and payables
Coordinate with the bank for the unsettled transactions, settlement discrepancies and customer disputes and refunds
Prepares billing requirements to customers, concessions and employees. Follow up, collection and allocation of payments
Reconciles book and bank statements including online credit card reconciliation
Analyzing current and past sales performance and prepare reports and projections based on this analysis as required by Commercial and Management team
Identifying trends in sales performance and providing recommendations for improvement
Assist with business reviews and annual audits
Records commission and other expenses in accordance with concession agreement
Maintains accounts receivable and vendor aging reports
Process, furnish, record, and clear customers’/suppliers’ Statement of Accounts
Process, furnish, record, and clear customers’/suppliers’ Debit and Credit Memos
Reviews, reconciles, and resolve accounting discrepancies and assist in month-end and year-end closing
Audit and Control
Audit and controls daily sales invoices to ensure personnel are complying with the company’s procedure. Reconciles daily sales against POS reports, manual sales report and validated bank deposit slip
Ensures that all credit card receivables are settled by the bank and with corresponding validated bank credit advices.
Investigate and solve inventory errors
Perform random stock-take of items in the store
Audit of Petty Cash Fund
Accounts Payable
Receives invoices for processing and reviews the accuracy of figures and completeness of supporting documents including approval from respective department heads
Post entries, allocate payment and reconcile each supplier’s subsidiary ledgers and supplier’s monthly statement of accounts for both foreign and local suppliers
Ensures that month end adjustments, such as accruals, prepayments and correction of errors, are accurately and completely prepared and or posted
Takes charge of billings to intercompany transactions, ensures that all invoices made are immediately billed to sister companies and takes charge of intercompany monthly reconciliation
Prepares travel allowance for brand and shop managers for buying/business trips. Ensure that all employee outstanding advances are timely and properly liquidated and reconcile all outstanding AP for all employees.
Prepares and process payment to local and foreign suppliers as well as inter-companies and employees’ travel allowances thru checks and wire transfers
Process payment and review propriety of transactions to be paid, check the completeness and validity of supporting documents in the payment requests for suppliers to ensure supplier-buyer good business relationship
Maintain fixed asset, prepaid and accrual schedules
Updates all checks issued and bank transfers on a weekly basis for finance cash position purposes
Release the signed checks to the respective payees
Corresponds with suppliers and respond to their queries
Oct. 2006 – July 2008 Bookkeeper III
Directly reports to Chief Accountant
Philippine Rice Research Institute (Maligaya, Munoz, Nueva Ecija, Philippines)
-PhilRice is a government corporate entity attached to the Department of Agriculture to help develop high-yielding and cost-reducing technologies so farmers can produce enough rice for all Filipinos. The Institute accomplishes this mission through research and development work in central experiment station and 6 branch stations.
Duties and Responsibilities:
Prepare Journal Entry for transactions of Central Office such as receipts, disbursements, receivables and payable.
Monitor all PhilRice stations preparation of journals and their maintenance of index cards and subsidiary ledgers.
Prepare Journal Entry for Branch Stations’ book of accounts.
Process Disbursement Vouchers within two (2) days from the date of receipt as to supporting documents, computations and charging (travel and salary).
Prepare Certificate of Compensation Payment/Taxes Withheld (BIR Form No. 2306) for PhilRice staff.
Prepare Withholding Tax Certificate for all processed transactions for purchase of supplies, materials, equipment and services.
Assist in filing of all disbursement vouchers for submission to Commission on Audit.
Oct. 1999 to Oct. 2006 – Staff Accountant cum Admin Assistant
Directly reports to General Manager
South Rima Pacific Distributors, Inc. (Cabanatuan City, Philippines)
Industry: Retail and Distribution
-South Rima is the exclusive distributor of Monde Nissin, Columbia Int’l Food Products and Zest-O in Nueva Ecija and Bulacan.
Duties and Responsibilities:
Reconcile Accounts Payable and Accounts Receivable of suppliers and customers
Prepare vouchers for all payments, process payments to supplier of goods on a timely basis
Encode daily sales in MNDS and prepare sales invoices for mass accounts
Research, verify and analyze returns, proof of delivery, shortages and allowances with Customer Service, Shipping and Salesmen
Process monthly expense report such as utility bills, business travel, vehicle maintenance and office supplies
Bank reconciliation
Perform inventory in warehouse and salesmen and reconcile any discrepancy
Verify proper documentation, credit standing, and other customer-related concerns before order release
Prepare and process payroll
Verify proper documentation, credit standing, and other customer-related concerns before order release
Checks incoming stocks and ensures first-in first-out inventory method
Review the inventory level and replenish stocks by issuing purchase orders to suppliers
Resolve customer complaints via phone, email or mail
Prepare VAT Sales and Purchases journal
EDUCATION
June 1995 – Apr. 1999 Bachelor of Science in Accountancy
Wesleyan University - Philippines (Cabanatuan City, Philippines)
RELEVANT TRAININGS & SEMINARS ATTENDED
Nov. 2014 Coaching and Mentoring by Dovetail FZ LLC
Nov. 2014 Intelligent Leadership by Dovetail FZ LLC
Sept. 2014 Time and Stress Management by Lynchpin Training
Aug. 2012 Microsoft Excel for Finance & Accounts Professionals by Executrain - Dubai, UAE
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