Maintenance Manager

Joseph E. Thomas

*** ****** ****** ***** 770-***-****

Sharpsburg, GA 30277 **********@*******.***

Profile

Respected project management leader and business developer with over 30 years of experience in project and program management and the proven ability to repeatedly create success, inspire vision, build consensus, shape organizations, and produce stunning results. Outstanding communication, negotiation, team-building, and interpersonal skills.

Depth of experience drawn from working projects and programs with Federal, State & Local, Fortune 500, and emerging ventures. Successful leading teams and organizations with both direct and indirect authority, executing strategies and implementing programs directly affecting a few people to 1,000+ people. Highly flexible, adaptable, and versatile. Operates effectively at both strategic and tactical levels. Fluid combination of analytical and intuitive capabilities produces effective leadership results. Strong visioning, planning, and execution skills combined with operations & maintenance background.

Comprehensive experience managing budgets, schedules, staffs, purchasing, subcontracts, regulatory compliance, quality assurance and customer relations associated with facility operations & maintenance and construction for large commercial, light industrial and government complexes as large as 63,000 acres and over 10,000 structures leading to above average profits/cost savings.

Leadership and genuine character have fostered loyal clients and a personnel following due to a common-sense, honest, and down-to-Earth approach to making a difference each and every time and in every under-taking.

Proven ability to deliver complex, multi-faceted projects and programs on time and on budget - and on scope expectations.

Knowledge & Experience Summary;

Commercial Maintenance Industrial Maintenance Construction Contracts

Preventive Maintenance Predictive Maintenance Material Handling Policies & Procedures

Root Cause Analysis Budgets Mechanical Electrical

HVAC Cost Reduction Team Building Hydraulics

OSHA EPA Safety Training Quality Control

Human Resources Life Safety Pneumatics Estimating

Dept of Defense Water Treatment Property Control Force Protection

Cost Plus Firm Fixed IDIQ / JOC / IJO US Army

Corps of Engineers US Air Force US Air Force Reserve Universal CFC/HCFC

Federal Acquisition Regulations Computerized Maintenance Management Systems (CMMS) JCAHO Compliance

Strong technical ability combined with effective management and decision-making skills. Experience has extended well beyond maintenance and construction to include security, staff training and warehouse operations. Proficient in systems and procedure analysis and improvement geared to cost reduction and profit increase.

Flexible and proficient in handling multiple projects with attention to detail and quality. Proficient in finding workable solutions to complete projects and meet goals.

Recognized for building and training top-performing teams that deliver quality work, exceed customer expectations and maintain excellent safety records that allow for maximum profit potential.

Professional Experience

Managed and performed all aspects of commercial building maintenance for multi-facility complexes as large as 63,000 acres with several million square feet of structures on highly profitable maintenance contracts.

Supervised up to 175 multi-cultural maintenance staff on contracts and projects amounting to as much as $130 million per year.

Managed subcontracts, including bid review, selection, negotiation, contract administration and quality assurance for commercial maintenance and construction projects.

Increased profitability for each employer by improving productivity, training, communications, morale, document tracking and predictive/preventative maintenance measures.

Career Progression

AMERICAN WATER College Park, GA Dec 2009 to Feb 2015

Senior Maintenance Mechanic

Perform maintenance on motors to 250 horsepower, pumps of all types, valves, piping, filters, blowers, filters, gear reducers and other equipment in a water pollution control plant.

KROGER COMPANY Atlanta, GA Jul 2008 to Jul 2009

Facilities Maintenance Manager Laid Off

Department was $3.8 million over budget and had an overtime rate of over 30%. Reorganized the department structure to align with the customer. Was able to exceed budget projections by 3.8% for the last quarter of FY 2008 and was under budget over $440,000 for the first quarter of FY2009. Responsible for a budget in excess of $22 million. Instituted changes in hiring practices, performance standards, fair and equitable enforcement of policies and procedures, etc. Instituted quality control practices by authoring a quality control plan, hiring, mentoring and training a quality control inspector to insure that both in-house work and contracted work met the company standards. Expanded the contractor base to allow for better pricing for service received and to expand free and open competition. Reduced the overtime rate from 30% to an average of 5.18% while maintaining the level of service to the customer. Rescheduled the work force to accomplish 7 day per week coverage without the use of overtime. Revitalized a technical training program that had been stagnant for years. Propelled the process of finding cost effective alternatives to past practices to accomplish significant cost savings.

COLLETON RIVER CLUB INC Bluffton, SC Mar 2006 to Jul 2008

Facilities Manager Offer from Kroger

Maintenance operation that was highly disorganized and inefficient. Reorganized staff, changed work control procedures, procurement procedures, work methods, set new standards of performance, changed the scope of work of the department to minimize non-engineering duties, instituted training programs to increase employee abilities and efficiency and safety awareness, developed policies and procedures to allow for quicker response to corrective maintenance requirements. Initiatives allowed for a 400% increase in completed work, a 95% decrease in re-work requirements with a 5-fold increase in customer satisfaction and a 15% savings in cost.

CONTRACK INTERNATIONAL Fayed, Egypt Dec 2003 to Aug 2005

($300 million Construction Services and Facilities Maintenance Contractor)

Operations and Maintenance Manager End of contract

Built a maintenance operation from the ground up for the preventive, predictive and corrective maintenance of air base critical systems to include a 36,000 kilowatt emergency power plant, 630,000 gallon per day potable water production and distribution system, a 130,000 gallon per day sewage processing system, fuel storage and dispensing, high voltage electrical distribution, aircraft control tower, 5000 square meter aircraft maintenance facility, aircraft fire suppression system, the 24/7 operation of the water, sewage treatment and emergency power plants on a $1,700,000.00 cost plus not to exceed 1 year contract. Cost saving initiatives allowed for a 3-month extension of the contract without an increase in total contract cost and a $300,000 surplus. Instructed client personnel on preventive/predictive maintenance philosophy and best methods to perform specific maintenance tasks. Authored 300 plus preventive/predictive maintenance checklists. Served as US standards and technical expert to local national employees, Corps of Engineers and Egyptian Air Force. Performed consulting duties as requested by the Corps of Engineers for another contract and was awarded the title of Subject Matter Expert for facilities maintenance.

INDEPENDENT CONSULTANT Aug 2003 to Dec 2003

Performed contract close-out and contractual consulting for Eastern Maintenance at Quantico, VA and technical consulting for DynCorp at Doha, Qatar.

NAA SERVICES CORP. Marietta, GA Aug 1999 to Aug 2003

($60 million Facilities Maintenance and Services Contractor) End of contract

Work Order Control Supervisor, Planner / Estimator, Technical Consultant

Reorganized document tracking system virtually eliminating lost work orders and allowing company to collect $60,000 in previously unbilled work. Reduced subcontract costs 10% by implementing improved solicitation practices.

SEAVIN Ismailia, Egypt May 1997 to Nov 1998

($660 million Facilities Maintenance and Services Contractor) Death of father

Maintenance Manager / Warehouse Manager / Property Manager

Managed residential, commercial and fleet maintenance, warehousing, procurement and property control for a USAF support compound within an Egyptian Air Force base. Supervised a multi-cultural staff of 85. Increased productivity 20% and reduced the downtime of critical systems 200% by introducing more efficient work practices. Scored a minimum of 95% on customer performance reviews.

THOMAS SERVICE COMPANY Waynesville, NC Oct 1994 to May 1997

(Commercial and Residential Maintenance Services) Overseas Experience

Owner

HARBERT INTERNATIONAL, INC. Fort Wood, Mo Feb. 1988 to Sept. 1994

($750 million Facilities Maintenance and Services Contractor) End of contract

Military base with over 10,000 structures & a 500 bed hospital

Facilities Manager / Quality Control Inspector / Safety Officer /Operations and Maintenance Specialist

SCE, INC. Birmingham, AL May 1982 to Feb. 1988

($500 million Commercial and Industrial Construction Contractor) Laid Off

Assistant Project Manager / Estimator / Assistant Superintendent

Construction and maintenance projects for the cement, mining, electrical generation, grain, pulp and paper and other industries.

Education / Training

UNIVERSITY OF ALABAMA – Birmingham, AL

Mechanical Engineering, 3 years

BESSEMER STATE TECHNICAL COLLEGE – Bessemer, AL

HVAC Technologies

Certified as a Universal Technician in Refrigerant Recovery

Former Alabama State Licensed Heating, Ventilation and Air Conditioning Contractor

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