Post Job Free
Sign in

Customer Service Medical

Location:
Addison, TX
Salary:
$16
Posted:
August 27, 2015

Contact this candidate

Resume:

MELISSA L. BOYD

**** ******** ** ******, ** *****

**************@*****.*** (mailto:ericbell2600@yahoo.com469) 269-8570

Profile

Healthcare professional with progressive experience in the medical field, seeking a challenging position in which my education and experience can contribute to the achievements of an organizations goals and objectives.

Over 8 1/2 years of experience in medical account and patient admissions services.

Strong knowledge of billing commercial insurances and third party payments.

Exceptional customer service skills and ability to work well with others.

Excellent organization and prioritization skills.

Proficient in the use of Microsoft Office including Word, Excel, and Outlook.

Work History

Customer Service Representative Liberty Mutual Insurance – Grand Prairie, TX 08/2013 to 12/2013

Handled incoming calls from policy holders and explained their policy to them.

Provided assistance with filing claims and answered all other questions.

Primary Care Provider for Father Grand Prairie, TX 2009 to 2010

Account Manager Neuropsychiatry Associates, PA – Dallas, TX 06/2006 to 08/2008

Checked patients in and out.

Received patient’s copays.

Verified patient’s insurance information and follow-up appointments.

Took incoming and make outgoing calls to insurance companies and patients to resolve account balances.

Billed primary and secondary claims, posted payments, and posted charges to patient’s accounts.

Registration Specialist Parkland Hospital – Dallas, TX 10/2005 to 06/ 2006

Checked patients in.

Verified patient information.

Printed labels for patient paperwork and wristbands for patients.

Patient Account Representative Fresenius Medical Care – Dallas, TX 04/2002 to 10/2004

Billed dialysis claims electronically and billed secondary claims.

Worked AR system follow-up.

Made adjustments to Medicare claims online.

Worked corresponds from insurance companies.

Collections Specialist Medphis Collection Agency – Dallas, TX 09/1999 to 10/ 2001

Collected on hospital claims.

Worked hospital denials and correspondence.

Education

Candidate for an Associate’s Degree, Northlake (DCCCD) – Irving, TX 08/2013 to Present

Eastfield College (DCCCD) - Mesquite, TX 08/2011 to 08/2013

Medical Business Office Certificate, Allied Career Center – Carrollton, TX 09/2005 to 05/2006

Data Entry Specialist Certificate, Avalon Vocational Technical – Dallas, TX 1990 to 1991

MELISSA L. BOYD

1015 N. Carrier Parkway #C127 Grand Prairie, TX 75050

**************@*****.*** (mailto:ericbell2600@yahoo.com469) 269-8570

REFERENCES

Ann Braceland

Allied Career Center

214-***-****

Dr. Cindy Marshall

Neuropsychiatry Associates

214-***-****

Jackie Wylie

Parkland Hospital

214-***-****



Contact this candidate