Delzora Castor

**** ******** **

Gary, IN *****

219-***-****

acrfkn@r.postjobfree.com

Summary of Qualifications

Completed three month externship in Medical Assisting at a Munster, IN health clinic

Army Veteran with 8+ years of mail sorting experience with United Postal Services (UPS)

15+ years’ experience in food service profession, including 10+ years as a deli manager and extensive experience in cake decoration

Education

Westwood College: Calumet City, IL Medical Assistant, March 2014

Remington College: Columbia, SC Medical Billing and Coding, June 2010

US Army: Fort Dix, NJ Dietary Cook Certification, February 1986

Dreher High School, Columbia, SC High School Diploma

Certification

Medical Assistant certification through AMT (American Medial Technologists)

Certifications: CPR, ARMA and BLS

Adept at taking patients’ vital signs; blood pressure, temperature, height, and weight

In-depth knowledge of documenting care provided in the patient’s medical record

Hands-on experience in assisting with exams and minor procedures

Proven ability to maintain a safe environment of for patients and staff

SPECIAL SKILLS

Maintaining supplies Answering phones

Microsoft Word, 2007 Typing: 67 wpm 100% accuracy

Medical Transcription Basic Knowledge Front Office Skills

Abstracting CPT, ICD-9 and HCPCS codes Medical Billing Software (MOSS)

Benefits/Eligibility Verification Minor Surgical Procedures

Ear Irrigation Autoclave

Venipuncture Laboratory Procedures

Ishihara Test Visual Acuity Test

Snellen Chart Specimen collection

Stocking and cleaning Clerical support

Medical terminology

Employment History

Package Handler (Part-time)

United Parcel Service – Hodgkins, IL & Columbia, SC - September 2007 to Present

Worked independently to sort mail and meet performance expectations as a team

Giving great customer service by sorting mail

Place mail into appropriate location

Receive mail and place mail into appropriate bins, and ensure that mail is placed correctly for shipment.

Responsible for maintaining paperwork that documents shipments of hazardous and dry ice materials, track and resolve any inaccurately sorted mail, and document all actions regarding mail

DSP (Direct Support Professional) (Part-time)

Progressive Housing Inc - Olympia Fields, IL - May 2013 to October 2014

Helping group home residents become independent.

Assisting physical and/or intellectual disabilities clients to become integrated into community

Teaching them life skills to setting up appointments

Serving as advocates for the needs of developmentally disabled adults

Monitoring the behavior of the clients living in the home, which includes mediating disputes, taking dangerous items out of a client's possession

Medical Assistant Externship (Volunteer)

Fortson Family Care and Wellness Center - Munster, IN - January 2014 to March 2014

Scheduling appointments

Updating and filing patient medical records

Handling billing and bookkeeping

Filling out insurance forms

Scheduling patient hospital admissions

Answering the telephone

Collecting and processing laboratory specimens

Sterilize and prepare equipment

Taking vital signs

Preparing patients for physical examinations or x-ray procedures

Educating and instructing patients about medications and diets

Administering medications

Authorizing drug refills

Drawing blood

Changing dressings and other first aid procedures

Cake Decorator (Full-time)

Piggly Wiggly - Columbia, SC - September 2004 to February 2009

Responsible for the production of 50 70 cakes daily

Ice cakes with speed icer, experienced with torting

Create tiered wedding cakes

Create butter cream roses in 6 seconds

Completely decorate sheet cakes in under 10 minute

Cook II (Full-time)

Richland School District - Columbia, SC - July 2001 to September 2004

Prepared all meals and afternoon snacks

ensured that all kitchen and serving areas were sanitized

maintained log in sheets for inventory purposes

Worked as a team player and worked other positions within

the kitchen areas to become familiar with the processes

substituted at other school locations

Deli Manager (Full-time)

Food Lion – Columbia, SC – December 1990 to September 2004

Began part time and promoted to manager in three years

Responsible for ordering all items necessary to support bakery sales & store promotions

Managed the production and presentation of over 500 items daily

Increased sales by 20%, Averaged sales of $17,000 to $20,000 per week

Supervised, scheduled and trained an average of 18 employees

Dietary Aide (Full-time)

US Army - Fort Dix, NJ - October 1985 to November 1987

Dietary cooks often manage scores of patients with different nutrition needs and must maintain an orderly kitchen ensuring each patient or guest receives their desired meals

Cooks must adhere to strict portion control

Monitor ingredient lists carefully and check in often with the administrative staff regarding the menu

Preparing and cooking food properly to cut down on waste.

Military History:

US Army Honorable Discharge Frankfurt, Germany

Dietary Cook

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