Liliana Esparza
Mobile: 708-***-****
Email: ***************@*****.***
OBJECTIVE
To obtain a position utilizing my skills and abilities as a dependable and motivated employee.
SKILLS
Microsoft office
Word, excel, outlook
Type 65wpm
Kronos, Meditech
Employee Relations
Recruiting/on boarding
Translating
Managing FMLA
Decision Making/ Problem Solving
New hire orientation
Managing Employee database
Bilingual – Fluent in Spanish
Prioritizing, managing heavy workloads without supervision
Supporting HR Dept. on various projects
Investigating Employee issues/resolution
Professional, Organized
PROFESSIONAL EXPERIENCE
Specialized Staffing Solutions Human Resources Assistant Nov. 2011- Present
Humana Resources Assistant (2013 – Present)
Staffing Coordinator (2012-2013 Promoted)
Office Clerk (Promoted after 3 months)
Complaint Investigation and resolution
Issued verbal warnings and write ups
Safety and Harassment training at client locations
Orientation for all new staff
Recruiting and staffing
Translated for Human Resources (discipline action forms, policies)
In charge of Website for two sister companies (posting jobs as needed)
Managed FMLA
Managed E-Verify
Verification of employment
Reported all new hires to the state in a timely manner
Answered all incoming calls for two sister companies, Greeted and directed visitors
HR duties and projects as assigned
ACCESS Community Health Network Recruitment Coordinator Oct. 2006 - Jan. 2011
Recruitment Coordinator (2009 – 2011 Promoted)
Human Resources Coordinator (2007-2009 Promoted)
File clerk (2006-2007 Promoted)
Coordinated pre-employment process for all new hires
Accurate new hire data entry (Meditech, Kronos)
Verification of employment
Managed E-Verify
Assisted with new hire orientation
Participated in team and department meetings
(came together to resolve and discuss issues and upcoming events)
New Hire Packets, General Orientation Packets and New Hire Benefit Packets
Preparing and Maintaining Employee files
Assuring accuracy, compliance and confidentiality
Spiral Jays Collection Administrative Assistant Jan. 2002 – Sept. 2006
Processed cash and credit card payments
Checked references and client credit reports for loan purposes
answer, screen and transfer inbound phone calls
receive and direct visitors and clients
resolve administrative problems and inquiries
prepare written responses to routine enquiries
schedule and coordinate meetings, appointments
record, compile, transcribe and distribute minutes of meetings
open, sort and distribute incoming correspondence
maintain office supply inventories
coordinated maintenance of office equipment
EDUCATION
Fred Pryor HN/H.R. Seminar HR for Newly Assigned HR Responsibilities (3/2013)
Fred Pryor H.R. Seminar The Essentials of HR Law (6/2013)
Spanish Coalition (2005) Office Technology Certificate
Hubert Humphrey - TCU (1996) Transportation Communications Certificate
Golconda (1995) Business Communications Certificate
High School Equivalent Diploma
REFERENCES
Reyna Betts HR Generalist 708-***-****
Maria Miller Payroll 708-***-****
Sharon Gil HR Assistant 773-***-****