Ms. Lisa McFarland
**** ******* **, ******, ** **712, Phone: (919) 724 – 9569
Email: ***********@*****.***
Objective
Full Time or Part Time Employment with a growing company with innovative ideas that are able to use my training and experience to provide quality service.
Education
May 2002-Graduated High School from Vance Granville Community College.
June 2006- Graduated at John Robert Powers, Adult Commercial Acting
May 2014- Graduated Durham Technical Community College, Associate in Arts Degree
December 2015- will graduate Wake Technical Community College, Medical Office Administration Degree
Work experience
June 2013- October 2014 Durham Technical Community College Durham NC
Student Services Representative
Assisting students with registration information, financial aid information, and class schedules. Responsible for campus tours and excellent customer service. $10/hr
April 2009 – Present Restored Décor and More Durham NC
Owner
Owner. Furniture Restoration Company. Responsible for all operations of restoration company including finances and inventory. Responsible for excellent customer service. Compensation varies.
April 2008 – April 2009 Fantastic Finds Durham NC
Owner
Owner of Fantastic Finds. Second Hand Store located in downtown Durham. Responsible for all operations of a retail store. Customer Service, cashier, stocking, donations. Compensation varied.
March 2005 – November 2007 Duke University Health System Durham, NC
(Durham Regional Hospital) Financial Care Counselor Team Lead
Responsible for contacting and conducting interviews for new employees. Responsible for verifying insurance eligibility, collecting insurance co-pays and filing claims. Responsible for excellent customer service Responsible for various daily reports, bed control responsibilities, and filing third party claims. Super User and trainer in systems such as Cirius, Cixtrix, and IDX. Responsible for training new employees on all registration procedures and new computers databases. $14/hr
2004-2005 Assisted Living Durham NC
Personal Aid for Rosemary Woods
Responsible for carrying out daily tasks around the house, Picking up vital medications and disbursement, and all accounting responsibilities. $15/hr
2002-2005 Durham Public Schools Durham NC
Before and After School Care Program Group Leader
Responsible for supervising and interacting with elementary school children. Responsible for planning daily activities, teaching, cleaning up after children and ensuring children’s safety. Responsible for updating parents on children’s behavior and possible ways of improvement. $8/ hr
2000 - 2005 American LAbor Durham, NC
Data Entry Operator, Assistant Office Manager, and Customer Contact Manager
Responsible for entering accurate detailed customer and equipment information into tracking database. Responsible for product packaging, filing, copying and mailings. Responsible for contacting customers on updates and product ordering. $13/hr
Voluntary Work
2001-2005 The Scrap Exchange Durham, NC
Prepared incoming merchandise for sales floor. Supervised craft making activities at Elementary Schools. Designer for improved business appearance.
Awards
Elected to Phi Theta Kappa, 2015
Elected to Sigma Delta Mu, 2014
Dean’s List, (3.8) Fall 2014
President’s List (4.0) Spring 2015
References
Ms. Lisa McFarland
2145 Winkler Rd, Durham, NC 27712, Phone: (919) 724 – 9569
Email: ***********@*****.***
Jennifer Bennett Michael McHenry
Coordinator, Student Communications Personal
Student Development and Support 919-***-****
Durham Technical Community College
919-***-**** ext. 1426
********@**********.***
Jessica Barnett Kyle Talbott
Medical Assistant Personal
UNC Hospital 386-***-****
**********@*****.***