John S. Felix

**** ** **** ******

Gladstone, MO 64119

Phone: 816-***-**** Home

816-***-**** Cell

acrfd1@r.postjobfree.com

QUALIFICATIONS:

Motivated, strong work ethic, integrity, dependability, quality, communicative, ability to multi tasks

Named to the Dean?s List, AIB College

EDUCATION:

AIB College of Business, Des Moines, IA

Bachelors of Science Degree in combined Accounting/Finance, August 2008

EXPERIENCE:

Microtel Inns & Suites, Kansas City, MO October 2014 to current

General/Front Desk//Customer Service, etc.

Sometimes runs night audit through batching, checked daily general work for mistakes

Control cash register and balance shift accounts

Customer Service, help with quests reservations for check in/out/ shuttle driving, etc.

La Quinta Inn & Suites, North Kansas City, MO November 2011 to April 2012

Night Auditor

Ran night audit through batching, checked daily general work for mistakes

Controlled cash register and balanced shift accounts

Customer Service, helped with quests reservations for check in/out

Supervised shift housekeeping & drivers for pickup/drop off clients

Advantage Technical Resourcing, Kansas City, MO December 2009 to April 2010

Retail Client Service

Helped resolve client financial Services questions and issues, ordered new cards

Updated client information on excel and internal company software

Client service included 70+ inbound outbound calls daily, created & escalated cases

Reported all issues and discrepancies to onsite managers and supervisors

Glazer?s Wholesale Drug Co., Inc. Urbandale, IA May 2006 to November 2007

Accounting clerk

Calculated monthly taxes on spread sheets. Entered data on retail sales prices

Prepared daily end transaction reports through batching

SKILLS:

Microsoft Word, Excel, Access, P Point, Outlook, AS400, OSP, WIMS, KCUTIL, CMSE, Clarify, PROTOCALL, EXTRA ?TSYS, RESOLVE, SERVICEWIRE, 40 to 45 wpm, 10 keys

Contact this candidate