Customer Service Manager
Resume:
Parsley Recruiting Inc.
Online
Durham, NC
Dear Parsley Recruiting:
I am applying for the Client Support Professional position that your company advertised online. My résumé is enclosed for your review. Given my experience and skills, I would be an ideal match for this position. I have many years of experience in a variety of fields. In addition to my extensive professional experience, I have strong communication, customer service, and administrative skills. My broad background makes me an excellent candidate for this position.
I'd like to find out more about the position, and I would welcome the opportunity to tell you how my skills and ideas can benefit your company. I will contact you soon to arrange an interview to further discuss my qualifications and experience.
Thank you for your time and consideration.
Sincerely,
Doris J Finch
***********@*****.***
Doris Finch
1409 Gearwood Avenue, Durham, NC 27701 – 919-***-**** – ***********@*****.***
Objective
Use my problem solving skill working as a Home Office Manager performing Telemarketing, Clerical, and Sales duties to obtain a challenging role as a Virtual Customer Service Representative.
Experience
Home Office Manager/Call Center Representative
Integral Resources, Durham, NC
May 2007– present
* Made back to back calls to potential donors on behalf of the Democratic Party.
* Account representative with collections duties.
* Screened potential clients and entered their information into the computer.
Office Assistant
North Carolina Central University, Durham, NC
February 2003 – May 2007
* Managed the process of students and faculty checking in and out materials from library.
* Performed receptionist and clerical duties, and had research, and purchasing responsibilities.
* Answered a multi-lined telephone and directed all messages.
* Maintained the order of the materials in the library.
Telemarketer (home-based)
Vietnam Veterans Pick Up Service, Durham, NC
May 1999 – July 2015
*Contacted potential donors for the purpose of soliciting donations.
* Worked closely with the manager and became a top ranking sales person.
* Scheduled donor pick-ups and created a route sheet.
Avon Representative, Home Office Manager
Avon Products Inc., Durham, NC
August 1984 – May 1999
* Worked with the sales manager and achieved in the top 10%.
* Showed potential customers the Catalog and filled out an order form.
*Accepted cash and made change when necessary.
Education
Bachelor of Arts Degree
North Carolina Central University, Durham, NC
August 2007 English Major
Contact this candidate