Service High School
Resume:
Curriculum Vitae
CAREER OBJECTIVE
To obtain a position in a Health Care Facility where I can utilize my skills, knowledge and experience to provide quality health care.
CONTACT INFORMATION
Name Robby John M. Gutierrez
Address Musaffah Shabiya 10
Bldg. C-50 Room 303
Abu Dhabi UAE
Cell Phone +971-*********
Email ************@*****.***
PERSONAL INFORMATION
Date of Birth February 16, 1987
Place of Birth Concepcion, Tarlac
Citizenship Filipino
Sex Male
Marital Status Single
Height 5’6’’
EMPLOYMENT HISTORY
Guest Service Center Agent
Dusit Thani Hotel Abu Dhabi
May 2013 – Present
Sultan Bin Zayed the First Street
Responsibilities:
Greets guests in a warm and friendly manner using focus skills and personalized service.
Receiving guest complaints or guest requests, and informing the right department like housing keeping department if the request is related to room services (cleaning the room, requesting for soap, towel, food, linen etc.)
If the request or complaint is regarding technical job, repair and maintenance like (AC is not cooling, no power, mini bar is not working, bulb fuse etc.) you have to informed the Engineering dept.
Assists guests by attempting to honor special requests for specific accommodations, and presents options when those requests cannot be met.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Dusit Thani Hotel Abu Dhabi
Dusit Thani Hotel Abu Dhabi
Cross-Trained at Dfit (Fitness Club)
March 2014 – Present
Sultan Bin Zayed the First Street
Responsibilities:
Assess the needs and capabilities of individuals through fitness assessment procedures.
Advise individuals on the correct method and use of exercise machines and devices including weights.
Develop individual exercise programs for individuals based on age and fitness levels.
Provide instruction in a variety of fitness activities including non-gym related activities.
Motivate clients to work to his/her maximum and safe potential for the entire workout.
Assure all exercises are done with proper form and technique maximizing results.
Help clients develop realistic, attainable goals and continually modifying training objectives.
English Teacher (ESL)
Mstudy I-Communications Inc.
July 2011 – April 2013
Bldg. 39 Manunggal St. Berthaphil II
Clark Freeport Zone, Pampanga Philippines
Responsibilities:
Teaching correct usage of the English language in oral and written communication.
Educating students on proper spoken and written use of English to enhance their career options.
Exposing students to historical and contemporary literature in English. .
Teaching effective and retentive reading skills.
When teaching non-native English students, closely monitor their comprehension and usage progress. .
If necessary, using alternative teaching strategies to help students progress and learn more effectively.
Guest Service Center Agent
Stotsenberg Hotel, Resort, and Casino
June 2010 – June 2011
Clark Freeport Zone, Pampanga Philippines
Responsibilities:
Greets guests in a warm and friendly manner using focus skills and personalized service.
Receiving guest complaints or guest requests, and informing the right department like housing keeping dept if the request is related to room services (cleaning the room, requesting for soap, towel, food, linen etc.)
If the request or complaint is regarding technical job, repair and maintenance like (AC is not cooling, no power, mini bar is not working, bulb fuse etc.) you have to informed the Engineering dept.
Assists guests by attempting to honor special requests for specific accommodations, and presents options when those requests cannot be met.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Nursing Aide
April 2008- March 2010
(Sta. Rita Hospital)
F Timbol St. Concepcion Tarlac Philippines
Responsibilities:
Help keep patients comfortable and tend to their basic needs.
Aides and orderlies generally spend most of their time with patients, carrying meal trays to them, answering call lights when patients signal for help, and helping to move them when necessary.
Aides and orderlies make beds, give baths and massages, and fill water pitchers, ice bags, perform routine tests, such as taking a patient's temperature, pulse, and blood pressure.
Sometimes aides and orderlies do light cleaning, distribute linens, set up equipment, deliver messages, and assemble meal trays for patients who are on special diets.
Assistant Gym Instructor
Muscle and Fitness Gym
(Part Time Job) April 2010-2013
F Timbol St. Concepcion Taralc Philippines
Responsibilities:
Prepare exercises plan for clients.
Assist clients/customer in doing exercises using gym equipments.
Give further instruction to clients on their physical exercise and how to maintain it.
Promote and give wellness advices
Give diet plans
Maintain and secure the functions of gym equipments to avoid accidents.
Maintain the cleanliness in the gym
EDUCATIONAL BACKGROUND
University Ecumenical Christian College
Bachelor Science in Nursing
Year 2004-2008
High School Benigno S. Aquino National High School
Year 2000-2008
TRAININGS AND SEMINARS
Community Language Specialization Program
(Under Tarlac Provincial Government and Sutherland Global Services)
March 15, 2010 – April 15, 2010
MIMOSA Hotel Exposure
(Front Office, Housekeeping, Food and Beverage Seminar)
September 26, 2009
Skills
Typing Speed: 30 WPM
Excellent guests service skills
Ability to handle difficult or stressful situations with tact and diplomacy
Literate and fluent in English
Strong verbal communications,
Good problem solving skills,
Computer literacy (Windows environment)
Excellent communication skills
Effective learning abilities – Quick learner
CHARACTER REFERENCES
Mr. Thanos Front Office manager Dusit Thani Abu Dhabi
Edwina Basco Dean of Nursing Department Ecumenical Christian College
Danilo Atanacio Hospital Director Sta. Rita Hospital
Contact this candidate