Microsoft Office Management

Marotta Trainer / Developer Page * of *

MICHAEL E. MAROTTA

**** ******** ********* #***-***

Austin, Texas 78745-4868

Email: *************@*****.***

Telephone: 734-***-****

TECHNICAL TRAINER

EDITOR (March 2015 to May 2015)

Goodwill Staffing Group, Austin, Texas. Assigned to the associate director and chief school finance officer of the Texas Education Agency.

• Edited financial accountability standards, compliance letters, audit reports, legislative summaries, administrative rules, and internal correspondence.

• Brought all documents into conformance with agency style guides based on The Chicago Manual of Style 16th edition.

• Toolset included MS-Office, Sharepoint, and Activo Ektron CMS400 for content management.

PROGRAM SPECIALIST (January 2014 to October 2014)

Peak Performers LC, Austin, Texas. Assigned to the Texas Military Department to serve as senior technical writer for management committee chaired by executive director developing process and procedure flows for software upgrades needed by purchasing, payables, and legal departments. Created deliverables via Visio, PowerPoint, and Word. Reviewed, edited, and wrote disaster and emergency response contract specifications for the State of Texas Department of Public Safety Division of Emergency Management Office of Management and Budget. Assignments included

• rentals of large spaces for disaster response teams

• warehousing of supplies

• delivery of vehicles

• coordination of personnel for natural and man-made disasters, emergencies, and evacuations.

Reviewed, edited, and wrote training content for the management of spontaneous volunteers at disasters for Texas Department of Public Safety Division of Emergency Management. Brought student manual and PowerPoint slides into agreement. SENIOR TECHNICAL WRITER (December 2012 to March 2013) Liaison Resources LP, Austin, Texas. Assigned to review, edit, and create website content for technical and customer support of Dell, Inc.’s AppAssure cloud backup and recovery service.

• Normalized the knowledge base entries by creating a contextual key field.

• Brought knowledge base content into conformance with corporate style guides.

• Tools included WordPress, Salesforce, and Microsoft Office.

• Writing benchmarked to 10th grade reading level. Marotta Trainer / Developer Page 2 of 2

SENIOR TECHNICAL WRITER (March 2012 to July 2012)

Kaizen Technologies, Edison, New Jersey. Assigned to edit project management processes, procedures, and work instructions for integration of information resources for the Texas Department of Information Resources serving 18 state departments and 10 state agencies. Responsible for the production of “single voice” print and online documentation, readable at high school level. Agile/Scrum and Kanban environment. Deliverables included requirements for

• data security and data center security

• acquisition, maintenance, and disposal of computer hardware and software

• cost recovery and invoicing

• governance and contract change

• federal Section 508 and Texas rule 206.50 accessibility. Toolset included Word, Visio, and other Microsoft Office 2007 and Microsoft Office 2010. CONTENT STRATEGIST (April 2010 to September 2012)

Seven Delta, Pittsburgh, Pennsylvania. Interviewed SQL and FileMaker developers and project manager to create online and print documentation of database management system for QuarkXPress and Adobe InDesign production cycle management of retail catalogs and other advertising media for transnational businesses. SENIOR TECHNICAL WRITER (June 2010 to September 2010) Institute for Geospatial Research and Education, Eastern Michigan University, Ypsilanti, Michigan. Instructional design of laboratory exercises for graduate and undergraduate classes in aerial survey and remote sensing incorporating NASA Urban Tree Canopy images for Ann Arbor, Michigan. Created incremental integrated assignments to familiarize students with ERDAS Imagine and ArcGIS software. PUBLIC PROGRAMS PRESENTER (April 2005 to June 2006) Ann Arbor Hands-On Museum. Learned, revised, and created scripted demonstrations explaining concepts in chemistry and physics for general audiences of all ages using kitchen and garage inventory. Topics included acids and bases, “Elephant Toothpaste,” riding a bicycle, Galileo and Aristotle, and fireworks. WEBMASTER AND EDITOR (April 2004 to August 2011). Michigan State Numismatic Society, Canton, Michigan. Assigned to convert manual and mechanical production of 501(c)(3) not-for-profit educational society quarterly magazine. to electronic production formats tied to website while maintaining print circulation. Responsible for planning, design, and implementation of content, including news, updates, and archives of text and graphics, hiring writers, and selling advertising Tool set include Microsoft FrontPage, Word, and Publisher, as well as native HTML programming, and Unix command set.

SPECIAL FEATURES WRITER AND FEATURE COLUMNIST (November 2001 to December 2010)

American Numismatic Association, Colorado Springs, Colorado. Monthly “Internet Connections” column for Numismatist magazine of Congressionally-chartered not-for- profit educational organization founded in 1891 and chartered in 1912. Marotta Trainer / Developer Page 3 of 3

• Sought out, investigated, and approved safe websites for user interactions including banks, museums, universities, and commercial providers of goods and services.

• Topics included transnational currency boards, interactive museum programs, coin and banknote production technologies, United States history, ancient and modern world history, and the sociology of collecting. SENIOR TECHNICAL WRITER (March 2001 to September 2001) Rapidigm, Columbus, Ohio. Assigned to Honda America Corporation to create documentation of software for factory production.

• Interviewed client users and software developers to establish needs analysis and functional specifications.

• Documented UML (Universal Modeling Language) for Java.

• Designed intranet Web site in FrontPage and Adobe Acrobat.

• Created online Help system training for Help Desk customer support

• Developed online documentation in RoboHelp.

• Published technical training materials via MS-Office and Visio. TRAINER/DEVELOPER (March 1991 to March 1993)

Kawasaki Robotics, Wixom, Michigan.

• Taught robot operations and programming in-house and onsite to automotive industry skilled trades hourly and supervisory personnel.

• Translated parts lists for manufacturing automation projects from Japanese to English.

• Created electrical schematics for maintenance training manual.

• Tested and created software for 16-bit and 32-bit controllers based on Zilog and Motorola processors driving AC servo-motors and cyclo-reduction gear multi-axis manipulators.

• All documentation created in a Macintosh environment via Claris software for text and graphics. Reporting to management via Microsoft Office for Macintosh. Education

• Master of Arts, Social Science, Eastern Michigan University, Ypsilanti, Michigan. April 2010.

• Bachelor of Science, Summa cum Laude, Criminology (Administration). Eastern Michigan University, Ypsilanti, Michigan. April 2008.

• Associate of Arts, with High Honors, Criminal Justice, Washtenaw Community College, Ann Arbor, Michigan. April 2007.

Publications (partial list)

Author of 300 newspaper and magazine articles on business, technology, and culture.

“Books for Beginners and Beyond,” Sidereal Times, Austin Astronomical Society, Vol. 47, No. 5, May 2015, p. 14.

“Numismatics and Cryptography,” The E-Sylum (www.coinbooks.org, Numismatic Bibliomania Society, Littleton, New Hampshire): Volume 17, Number 53, December 28, 2014.

“The Riddle of Riddell (From Texas to the Moon with John Leonard Riddell),” The Numismatist, Colorado Springs, Colorado, April 2014, Vol. 127, No. 4. Marotta Trainer / Developer Page 4 of 4

“Robot Revolution: Paul Grayson is Taking the Challenge to Build a Robot Car for the Defense Department,” Northern Express, Traverse City, Michigan, June 3, 2004.

“Myths and Realities of Private Investigation,” Northwest Michigan Business News, Traverse City, Michigan, February 2004.

“Local Money: Plan for Homegrown Currency Has a Rich Past,” Northern Express, Traverse City, Michigan, November 13, 2003.

“Financing Musical Theatre: The ‘Dough’ Behind ‘Do-Re-Mi’,” New Mexico Business Journal, Albuquerque, New Mexico, February 1, 2003.

“Phone wars: will mavericks profit from the cellular shootout?” New Mexico Business Journal, November 1, 2002.

“Small Airports: Crimped by Costs and Pinched by Prosperity,” Great Lakes Pilots News, Tecumseh, Michigan, June/July 1998.

“Protecting Data With Cryptography,” (2-part series) NADGUG Focus, Austin, Texas, April 1994 - May 1994.

“Instructing Your Clients,” Midnight Engineering, Rocky Flats, Colorado, May/June 1993.

“Japanese Language Software,” Library Mosaics, Council on Library/Media Technology, Riverside, California, July/August 1993.

“Detroit: Contracting for Quality,” Industrial Robot, Emerald Group, Bingley, UK, November 1993.

“Can-do Service,” NADGUG Focus, Austin, Texas, February 1993.

“Building on Mars,” Plan & Print, IABPAI Publishers, Chicago, Illinois, September 1987. Marotta Trainer / Developer Page 5 of 5

Additional Education

• Certified Telescope Operator, Austin Astronomical Society, Eagle Eye Observatory, Canyon of the Eagles. Public programs docent for 12.5-inch Newtonian and 16-inch Cassegrain instruments. March 15, 2015.

• “Cryptographic Transition Planning: Preparing for the Inevitable,” ISSA

(Information Systems Security Association), Austin, Texas, February 18, 2015.

• “Relevant Impact: Developing a Business-Driven Security Program,” ISSA

(Information Systems Security Association), Austin, Texas, May 21, 2014.

• “Managing Spontaneous Volunteers in a Disaster,” Texas Department of Public Safety, Division of Emergency Management, April 11, 2014.

• “Wireshark” network security platform, OWASP (Open Web Application Security Professionals), met weekly at National Instruments, Austin, Texas, to review standard textbook for certification testing. (May 22 to July 3, 2013).

• “Ruby on Rails: Introduction and Overview,” programming class presented by CabForward, Austin, Texas, September 26 to October 17, 2012.

• “Fiber Optics 101 & Cable Selection,” professional accreditation symposium presented by Corning LANscape Solutions. Austin, Texas, September 11, 2012. Recent Community Service

• BSides Austin, March 12-13, 2015. Host for technical sessions, introducing and thanking speakers, timing presentations, and tallying audiences.

• Austin Energy Science Fair, 2012 to 2015. Judge for junior and senior divisions in behavioral and social science.

• IEEE Globecom 2014, Austin, Texas, December 9-10, 2014. Master of Ceremonies for technical demonstrations, and room monitor in support of session chairs.

• Texas Military Forces, Texas State Guard, November 22, 2014 to Present. Petty Officer Third Class in the Texas Maritime Regiment. Assigned to command and general staff, Camp Mabry, Austin, Texas, as technical writer for J5-Future Operations. Seconded to J3-Operations as trainer for WebEOC, the virtual emergency operations center.

• LASCON (Lonestar Application Security Conference), Austin, Texas, October 23-24, 2014. Introductory speaker for guest presenters at breakout sessions.

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