Bartender
Resume:
Michele Palma
** ******* ***** ********, ** *****
**********@*****.***
OBJECTIVE: To obtain a position where I can utilize my strong organizational skills along with my diverse background in Administrative and Sales in a team-oriented position.
EDUCATION:
Hunter Business School January 2009
Certificate in Business Management
John Adams High School – Queens, NY June 1984
Graduated with Honors and a Regents Diploma
PROFESSIONAL EXPERIENCE: July through August 2015
Town & Country Jeep Chrysler Dodge Levittown
BDC Department/Customer Relations Services
Called phone ups/internet ups and logged up customers when asked by the front desk mgr
Sent emails, scheduled appointment for sales representatives
Enterprise Process Serves May 2014 to December 2014
Paralegal in court department
Updated filing dates into Service Complete as we received court documents back from court runner
Sent out time sensitive court documents
Researched court decisions for actions granted
Managed Bronx, Brooklyn, New Yor Levittownk and Richmond counties
Provest LLC January 2013-May 2014
Process Clerk
Handle all incoming and outgoing Federal Express
Reallocate all out of state affidavits and reallocate to correct state and closer
Update all status based on out of state servers that I have allocated
Allocate Federal Express to out of state servers for 3 -5 day attempts deadline
Speak with server regarding deadlines for affidavits and coordinate allocation to the office for filing
Mailed documents servers posted and/or served
Knowledge of Tracker system
Ran searches for live and deceased due diligence to dispense estate or notify of liquidation
Combined Insurance January 2012 – December 2012
Trainee/Sales Agent
Promoted the benefit of accident, accident and sickness, critical care, cancer, disability, and whole life insurance policies
Attended and participated in sales meetings
Schedule interviews, make sales calls and write various policies
Promoted outside sales of both existing and new clients
Umberto’s January 1997 – November 2011
Assistant General Manager
Responsible for a staff of 30 employees
Hands on experience including cooking, prepping, ordering and structuring
Oversaw the operations linked to the opening and closing of the restaurant
Ensured employees were providing exceptional customer service
Ensure cash registers were balanced every morning and night
Bank deposits daily
Hilton Garden Inn & Homewood Suites January 2010 – January 2011
Head Bartender/Night Supervisor
Provided exceptional customer service and satisfaction
Operated the cash register
Responsible for maintaining the guest and service bars
Ricoh USA May 2009 – January 2010
Sales Executive
Prospected and developed new business accounts via cold calling
Scheduled client introductions and meetings
Prepared presentations, proposals and bid specifications to strategically win new business
Attended training workshops resulting in an increased product knowledge
Familiarized with company products and pricing as well as those linked to competitors
Participated in trade shows, exhibits, open houses and product demonstrations
Promoted company image and products
TGI Fridays May 2002– May 2008
Head Bartender/Shift Supervisor
Served guest and service bars while ensuring customer satisfaction
Balanced and operated cash register
Epstein, Becker & Green 1994 – February 1997
Administrative Assistant to Senior Associate of Real Estate Law
Greet and assist incoming clients
Answered all incoming phone calls and took messages for attorneys and partners
Reported directly to Senior Partner
Daily administrative duties including stenography, dictation, typing, and Dictaphone calls
Scheduled appointments, meetings and conferences
Typed memorandums, correspondences and court documents
Sullivan & Cromwell Law Office June 1989 – 1994
Administrative Assistant to Senior Associate of Real Estate Law
Greet and assist incoming clients
Scheduled appointments, meetings and conferences
Answered all incoming phone calls and took messages for attorneys and partners
Responsible for stenography, typing, Dictaphone use, and dictations
Typed memorandums, correspondences and court documents
COMPUTER KNOWLEDGE:
Outlook Express, Microsoft Word and Excel
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