Sales Management

CRAIG YOUNG

**************@*****.*** cell 519-***-****

R.R.#1 Langton ON

STRATEGIC PLANNER -- BUSINESS DEVELOPMENT SPECIALIST ACCOUNTING AND FORECASTING MANAGER -- FINANCIAL CONSULTANT Meticulous STRATEGIC PLANNER, FINANCIAL ANALYST and OPERATIONS MANAGER with over 20 years of experience who undertakes complex assignments, meets tight deadlines and delivers superior performance. Possesses strong problem solving skills to be able to create and apply strategic plans and goals for senior management, board of directors and comities along with conformity to budgets.

Ensures project implementation is handled in a practical manner for all levels of employees to work together to achieve the set goals. Develops employes to maximize their potential through positive motivation and giving opportunity to excel at their strengths while assisting, mentoring and coaching areas for opportunity to improve including employees, supervisors and management. Managed all aspects of human resources by establishing a measurable and accountable operational structure utilizing both union, non-union and sub contract employees. Created occupational health and safety policies, job descriptions and operational policies and procedures in start up companies. Have hired over 2000 employees and have a strong background of Ontario labour laws.

Able to manage multiple facilities as well as multiple departments and divisions within the facilities including accounting,budgeting, auditing, financing and forecasting, consumer relations, marketing and corporate branding, sales and business development, tenders and contracts ( union and non-union), operations, data processing, purchasing and inventory control, human resources, occupational health and safety programs as well as operations and logistics while being aware of government requirements for employment, MTO and health and safety laws. Held presidential positions and general management in corporations of over 150 employees while responsible for multiple locations across Ontario. Managed 30,000 sq ft retail, 500,000 skus and 20 national flyers. Experienced in corporate takeovers, mergers and building hybrid business models to increase market share while building strong customer retention systems. Extensive experience in blending overheads to reduce costs in operations an maximizing efficiency of fixed and liquid assets to reduce operational costs.

PROFESSIONAL EXPERIENCE

INVESTORS GROUP- London ON 2010- Present

One of Canadaʼs top Financial consulting and investment firms providing mutual funds, securities, pension analysis, mortgages and lines of credit, critical illness and disability insurance, life insurance, long term care insurance, group benefits and comprehensive financial planning for individuals and business owners FINANCIAL CONSULTANT

An independent business owner handling the product line available through Investors Group providing comprehensive financial plans for individuals and business owners. Providing a net profit ( after tax approach) to clients by utilizing tax strategies, investment restructuring, financing, budgeting and reducing expenses and costs to the clients.

- Provide forecasts for emergency requirements, 1 year, 3 year, 5 year, 10 year and retirement as well estate planning and wealth transfer for generation transfers.

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- Conforms to record keeping for government and internal auditing requirements

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- provide financing, investment and insurance advice to build net worth and reduce income tax.

-evaluate and source government grant funding, communicate with chartered accountants and lawyers any areas that clients need corporate, mortgage or estate changes that have been overlooked.

-provide presentations and seminars to groups and individuals on areas they need to be aware of potential problems. Handle marketing websites, electronic marketing, special events, golf tournaments and trade shows

-built a time management structure and call centre to increase effectiveness for consultants and developed a new business model to help new consultants to be productive immediately along side the traditional Investors Group business model

- assisted in building Investors Group BRAND with head office for the Swing Away to Augusta golf program for Ontario. Generated more leads than any consultant program in the History of Investors Group summer 2013 typically the slowest period of the year

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- help business development division at head office with areas for improvement for ground level consultants and division directors.

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- ran a test program spring 2015 and generated more qualified contacts for new hires of Consultants in 2 weeks than regions normally receive in 1 year. New hiring of consultants is a large problem for this industry.

-Top New consultant in 2010, voted best investment firm London Free Press readers last 5 years.

Received awards for financial planning and leadership in mortgage and Solutions Banking divisions of National Bank of Canada through Investors Group

- work schedule currently Mon-Thurs 10 am- 9 pm, Fri 9am-5pm,

- every other week Sat 9am-4pm, Sun 9am-1pm

- currently travel 50,000-60,000 kms per year covering, Oakville, Hamilton, Niagara, Windsor, Grand Bend, Exeter, London Waterloo and Lake Erie North shore

RONA HOME and DESIGN CENTRE - Tillsonburg 2006-2010 An independent member of the Rona buying group providing lumber and building material to retail customers, contractors and builders with a specialized focus on installations and niche markets. 30,000 sq ft retail and 500,000 skus

PRESIDENT

Responsible for general management of the day to day operations of approximately 50 employees including the retail storefront, contracts, contractor tenders for supply only and supply and install contracts.

- developed the FIRST Rona Home and Design Centre with a strategic focus on customized interior finishing for one stop shopping and complete renovation services creating a unique lifestyle shopping experience and creating a niche market not currently available within the construction industry in Ontario

-created a large scale we install program for large projects including full house construction. A portion of the development program was used by RONA Canada for the retail “We Install” program currently used in the home and Garden and retail chain stores

-created the program “ A Site Super for the Site Super program” This blended multiple sub-trades into 2 contracts for home builders.

1st contract was building envelope( after foundation) supply and install of framing and lumber, windows, roofing, siding, eavestrough, soffit and fascia.

2nd contract interior finish (after electrical inspection) supply and install of insulations, spray foam and blown in attic, drywall, paint, interior trim, stairs, in house custom kitchens fabrication, flooring, then hand over the key

The builders customer would come into store meet with one of the interior designers on staff for ALL their design needs. This was provided free to the builder and homeowner but dramatically increased sales and net profit per home for the company. It also greatly reduced the workload for the site supers and home builders/contractors. It basically gave the builder a free employee and increased their profit on the same sales due to pricing and an integrated sales and contract program for the builder. I handled all sub trades.

All trades were handled internally with both employees and sub contractors.

-took a traditional sales platform of approximately $20,000 per job at 15% gross margin to over $80,000 per job at 28% gross margin with NO increase in overhead and only a 25% increase of cash flow to float receivables for 60 days. This was one of the highest gross margins for any Rona in Ontario.

- developed job cost contract system for sub-trade and in house contractors including municipal permits, material and labour analysis and accountability, budgeting, pricing and complete job cost profitability. Ensured all trades were conforming with all government regulations including safety and WSIB and proper insurance coverage to minimize any future litigation.

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- Manage over 30 supply and install projects at a time through our internal drywall and insulation division ( batt, blow in, spray foam), roofing division

( shingle and steel), siding and eavestrough division ( stucco, vinyl, Hardie cement board ) and framing division . The boutique interior finishing handled custom interior doors and trim, stairs an complete custom flooring as well as an in house custom kitchen fabrication plant.

-complete renovation services were handled for bath and kitchen renovations and new construction trade subcontract for new home builders

-handled the new location start up from renovation to implementation of all control systems including accounting, data processing, human resource, job description set up and employment review, employee mentorship and development training, inventory control and flyer program, shipping and logistics,operational maintenance, occupational health and safety, job site and warehouse safety training, contracts, receivables, budgeting, forecasting and financing. Responsible for sales and construction project project tenders

PERSONAL TIME OFF 2004-2006

Took personal time off, son was diagnosed with Cancer at the age of 3. He underwent 2 years of chemo therapy and radiation a Mac Master University in Hamilton.

PLYWOOD and TRIM/ Excalibur Wood Manufacturing 1990-2004 Otterville ON

Plywood and Trim was the largest interior finishing door and trim supply company in Ontario supplying retail clients, contractors and home builders throughout Ontario. The company supplied the majority of the new construction home market and also supplied commercial projects for renovations to Hospitals and Schools, TTC bus terminals as well as the Toronto Union station through its Commercial Hardware and Institutional Supply division servicing commercial and government projects. Plywood and trim also serviced large condominium projects in the GTA working with large contract construction companies and union trade members.Manufactured trim, doors, stair components, laminated panels PRESIDENT

Managed the operations of 6 retail locations across Ontario as well as 3 manufacturing facilities. The wood manufacturing facility blended 8 wood manufacturing companies together. A commercial hardware and hollow metal welding fabrication plant for commercial and institutional construction was also developed for high rise and commercial construction. The new construction and renovation sector had the highest market saturation in Ontario for the door and trim industry. Managed over 150 employees through direct management contact and developing a strong supervisor and management team. Responsible for all accounting and finance,variance reporting, job cost analysis, budgets and forecasts, operations and managed of a of fleet with over 50 vehicles in a commercial transport application.

Managed all sales, marketing, contracts, account receivables, account payables, purchasing and inventory. Developed the occupational health and safety program, set up training and mentoring for self improvement of employees. Created a rewards and recognition program that promoted a positive work environment .

Responsible for union and non union trades, construction project management tenders and site supervision. Supplied over 400 new home builders and general contractors across Ontario supplying and average of 70-80 new homes and condos per day with 24 hour shifts.

- developed the largest interior door and trim supply in Ontario by utilizing manufacturing, shipping and logistics in a rural setting and supplying major centers with a low cost of overhead in a small local retail location

-managed sales teams, taught sales concepts and tactics for one on one results as well as sales presentations for boards or comities. Responsible for all marketing and trade shows. Developed sales plans to ensure customer retention and developed unique products for industry exclusive products and services. Managed government and private sector tenders.

-maximized the efficiency of staffing over 150 union and non union employees approximately ($7,000,000 in payroll and $2,000,000 sub contract labour) and blended equipment and overhead of multiple facilities into a hybrid manufacturing facility to reduce equipment overhead costs by 60%

- developed a large wood manufacturing facility requiring an extensive health and safety programs and sourced government grants for development programs

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- designed a wood manufacturing process for interior trim, solid panel doors, complete stair company reducing waste in manufacturing process that was over 20% more efficient over the traditional industry standard of 40% waste

EDUCATION

Business Career College LLQP

Investment Funds Institute Canadian Investment Course

TECHNICAL SKILLS proficient in Microsoft office applications, Powerpoint, familiar with many drawing design and accounting, reporting, budgeting and inventory control systems and software programs.

Able to read blueprints and draft models for project quotation and construction.

Contact this candidate