Rosalyn E. Gatewood

**** ******** *****

acreud@r.postjobfree.com

Burlington, North Carolina 27215

Mobile: 336-***-****

objective-administrative associate position to coordinate data & resource

management

Profile

Health Information Management (HIM) program graduate with professional

administrative experience providing support to senior level

administrators. Excellent communicator with professional writing skills;

Detail oriented with ability to capture the big picture; Possessor of

outstanding telephone, customer service and general office skills.

Medical Software: EPIC, AMCAT, Aries, and Lytec; Computer Software: MS

Word/Excel, Blackboard and Medline.

Education

AAS, Health Information Management (HIM), Portland Community College,

Portland, OR (2013)

BS, Business Administration, with a minor in Management, Wingate

University, Wingate, NC

HEALTH INFORMATION MANAGEMENT Experience

Cone Health--Alamance Regional, Burlington, NC - Medical Staff Services

Volunteer (July 2014 -- Present)

. Process files/records to assist in the credentialing of clinical

staff appointments and reappointments.

Practicum: Legacy Good Samaritan Medical Center, HIM Department,

Portland, OR (May 2013)

. Exposed to departmental procedures, HIPAA, ROI, ICD-9, ICD-10,

Chart Analysis and Deficiencies. Reviewed and re-filed paper files;

Conducted research on Legacy Intranet

Medical Temporary, Front office, Scheduler, Medical Records, (Temp

Agencies), Portland, OR (2005--2006)

. Managed medical record requests, filed records/charts, processed

registrations, scheduled appointments, handled prescription refill

requests, including filling customer copies and the transfer of

records to other facilities. Provided front office customer

service, telephone and receptionist coverage.

. Managed and processed incoming and outgoing mail.

. Updated donor list and customer database using Excel software,

scheduled donors (Red Cross)

Carolinas Medical Center--Union, Monroe, NC - Medical Records Clerk

(April 1994 -- January 1998)

. Managed ED, inpatient and outpatient records: Indexed patient

visits and maintained hybrid files.

. Delivered and retrieved patient charts and processed ROI requests

according to HIPAA regulations.

ADMINISTRATIVE EXPERIENCE

Duke University School of Medicine, Durham, NC

Staff Specialist-Office of Curriculum Development and Assessment

(July 2003 - May 2004)

Provided administrative support to three deans and two major

committees

. Managed multiple calendars, scheduled /arranged meetings

/appointments, created/maintained membership lists.

Solicited agenda items, assisted with coordination of annual retreat

preparation within budgetary restraints, facilitated flow/

distribution of information, recorded/wrote meeting minutes.

. Provided front-line customer service, managed reception desk, handled

incoming telephone calls, maintained, updated and archived

files/reports and other pertinent materials. Processed/distributed

mail/FedEx/UPS.

Administrative secretary--office of medical education research and

development (February 2001--July 2003)

Maintained Reference Manager (medical journal reference database),

conducted literature searches of professional articles and journals

for the Dean, Used Blackboard to post student evaluations/prepare

survey analyses.

. Ordered office supplies, coordinated the maintenance/repair of office

equipment, scheduled facility upkeep.

Michaux & Michaux, P.A., Durham, NC - Secretary/Receptionist (April

1998 - February 2001)

Provided administrative support to law firm

attorneys

Served as intake officer and assessed inquires, managed multi-line

telephone system, conducted follow-up calls.

Scheduled appointments, typed letters, prepared legal documents,

updated legal library, maintained firm files.

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