Quality Assurance Manager
Resume:
Kenneth E. Gilmore
Whitmire,SC 29178
803-***-**** (Home)
864-***-**** (Cell)
*****@***.***
OBJECTIVE
To obtain a position in which my skills and experience as a Manager/ Supervisor would contribute to a company goals and objectives and promote company teamwork. I am looking for a position on the East Coast area where my 22 years of experience as a leader, trainer, and team player would benefit any company.
EMPLOYMENT HISTORY
Sanitation Supervisor, Kraft Foods: 3 May 2015- Present
- Has two (2) line technicians and 38 hourly employees reporting directly to me.
-Employee compliance to plant sanitation procedures
-PreOp and other cleaned equipment inspections
-Sanitation documentation
-Cleaner strength testing and proper use of chemicals
-Sanitation training and verification of training
-PIC/PEC verifications
-Assisting CIP circuit validations
-Lead investigation of sanitation/micro related issues and initiate needed corrective actions
-Assist in completion of Sanitation related CAPAs
Sanitation Manager, The Cheesecake Factory : 26 Aug 2013- 22 Apr 2015
(Battleboro, NC 27809)
-Has two (2) supervisors and 39 hourly employees that report directly to me.
-Directs and conduct plant wide mandated training as well as maintain and stay
Within budget
-Coordinates and prepares plant for all audits
-Identifies equipment to be cleaned, phasing of cleaning, and number of individuals required to clean.
-Coordinates clean ups, conduct clean up inspections and validations using swabs and/or samples collected for analysis.
-Maintains master sanitation schedule per Company guidelines assuring that all daily, weekly, monthly, quarterly, semi-annual, and yearly tasks are performed and documented.
-Develops written cleaning procedures for all plant equipment. Assures cleaning procedures are maintained, updated and conducts training to all required personnel as needed.
-Assures Quality and Sanitation inventory levels are managed to meet targets without impeding plant objectives.
-Responsible for compliance with all regulations. Food Safety plant in proper sanitary condition at all times, including allergen control, pest control, and guidelines followed. Compliance with food safety policies and procedures
Sanitation Supervisor, Kelloggs Bakery : 6 Jun 2011- 19 Aug 2013
(Augusta,GA)
-Conduct plant wide mandated training.
-Directs Pest Control Operators and Dust Control Operators to assure compliance to all Environmental Protection Agency and Food and Drug Administration regulations (pesticides, Clean Air Act-Title V, etc.)
-Coordinates and prepares plant for all audits
-Identifies equipment to be cleaned, phasing of cleaning, and number of individuals required to clean.
-Coordinates clean ups, conduct clean up inspections and validations using swabs and/or samples collected for analysis.
-Maintains master sanitation schedule per Company guidelines assuring that all daily, weekly, monthly, quarterly, semi-annual, and yearly tasks are performed and documented.
-Develops written cleaning procedures for all plant equipment. Assures cleaning procedures are maintained, updated and conducts training to all required personnel as needed.
-Assures Quality and Sanitation inventory levels are managed to meet targets without impeding plant objectives.
-Responsible for compliance with all regulations. Food Safety plant in proper sanitary condition at all times, including allergen control, pest control, and guidelines followed. Compliance with food safety policies and procedures
-Ensure adherence to all standard work processes, including K-LEAN processes
Sanitation Team Leader Corpus Christi Bakery 8 Nov 2010 – 23 May 2011
(Corpus Christi, TX) Baked bread
•Responsible for training and hiring of all sanitation partners.
•Established trust between the employees and management which has created a better working environment by ensuring the employees that we succeed only as a united team
•Responsible for improving the overall awareness of Food Safety and Quality of the plant by performing daily inspections of all the production and receiving areas and improving the Food Safety Audit by 40 points in less than 6 months.
•Responsible for 18 employees scheduling, training, and insuring that their work hours are correct for the payroll
•Responsible for maintaining a yearly departmental budget of over a $50,000.
EPSU Supervisor, Nestle Prepared Foods ( Frozen Foods) Jul 2008- 16 Sep 2010
• Responsible for the daily sanitation of 5 cook stands and 4 production lines and three prep areas
• Responsible for scheduling 48 employees training, and insuring that their work hours are correct for payroll
• Responsible for building a new relationship of trust and leadership in 5 months
• Responsible for pre-operational inspection with USDA on a daily basis.
• Responsible for tracking and scheduling over 48 employees through Kronos .
• Responsible for enforcing good GMP standards throughout the plant.
• Responsible for auditing and scheduling cleaning procedures and tracking them through the Master Sanitation Program
Plant Sanitarian, Anderson / Kroger Bakery Feb 2006- Jul 2008
(Anderson,SC) Baked bread,Muffins and Rolls
•Responsible for increasing the semi-annual sanitary inspection score by 40 points in less than 3 months
•Established trust between the employees and management which has created a better working environment by ensuring the employees that we succeed only as a united team
•Responsible for improving the overall awareness of Food Safety and Quality of the plant by performing daily inspections of the production areas
•Responsible for 19 employees scheduling, training, and insuring that their work hours are correct for the payroll
•Responsible for maintaining a yearly departmental budget of over a $100,000
Senior Food Hygiene and Quality Assurance Specialist, US Army 2003-2006
(Carlisle Barracks, PA)
•Responsible for inspection and quality assurance of 100% Operational War Rations procured by Department of Defense
•Create, implement, and audit food safety and ration inspection policy for one of only two rations assembly plants in the U.S
•Gather, consolidate and formalize inspection results of operational rations for keeping quality and serviceability for the Defense Support Center Philadelphia for contracts totaling over 100 million dollars annually
•Provide guidance and report deficiencies of 4 Defense Commissary Agency stores using the FDA Food Code for sanitation with sales totaling 22 million dollars
Senior Food Hygiene and Quality Assurance Specialist, US Army 2002-2003
(Santa Rita, GU)
•Monitored sanitary compliance and GMP of over 50 civilian plants providing subsistence to the military using the Federal Food Code Regulation
•Responsible for writing and updating SOP’s dealing with the changes of the area’s food safety programs and pest control
•Monitored and input data on over 5 databases concerning Food Safety, Sanitary Inspections, and hazardous food recalls programs
•Coordinated training for over 20 employees concerning safe food handling procedures
•Serve as advisor to US Navy Food Service Command on all food safety and quality issues in Guam
•Manage annual budget in excess of 200 K
•Manage a 25 person food inspection team covering the Island of Guam, Singapore, and Australia
•Evaluates sanitary compliance of commercial and government-controlled food facilities. Utilized proper channels and procedures to report violations of food wholesomeness, animal disease, and food establishment sanitary requirements
•Responsible for submitting food safety information to the local and military public relations branch on a monthly/quarterly basis.
•Responsible for managing a database that tracked food quality customer complaints and issues.
•Conducted internal inspections of the food inspection program for shortcomings and improvements
Food Hygiene and Quality Assurance/Sanitation Manager, US Army 1996-2002
(Fort Sam Houston, TX)
•Conducted and scheduled 35-50 quarterly compliance inspections for food processing establishments, retail stores, and food service facilities and 38 Vendors with assets totaling over $400 million dollars
•Manage and analyzed annual budgets in excess of 100K for long term and short term missions
•Oversee Hazardous Food and Drug Recall Program for Department of Defense organizations
•Provide technical guidance and recommendations to correct sanitation deficiencies to food facility management
•Formalize compliance inspection results of commercial food facilities for approval as sources of food suppliers and storage for the Department of Defense
•Responsible for insuring supervised personnel were trained on inspecting subsistence using the applicable contracts and solicitations
•Collected, prepared, and transmitted samples to the laboratory for subsistence examination on a quarterly basis
•Reviewed laboratory test results for contractual requirements
•Monitored and evaluated personnel performance
•Counseled subordinates and prepared evaluation reports
•Prepared and reviewed all correspondences from subordinates and peers
United States, Army Recruiting 1993-1996
(New York City Recruiting, NY)
•Interviewed and counseled prospective individuals on Army benefits and pre-qualified them for enlistment in the Army
•Contacted corporations, civic groups, and other agencies to present career and employment opportunities
•Assisted in market research and analysis of NYC for the best qualified applicants
•Plan and organized successful recruitment program plans for four subordinates
•As the assistant Station Commander coordinated ASVAB testing for over 15 schools in NJ
•Coordinated and analyzed ASVAB testing for two High School previously closed to the Military for 10 years
•Responsible for security and storage of all pre-testing materials
•Developed a successful sales prospecting technique that was ranked in the top 10% of 169 recruiters in NYC
Quality Assurance Technician, US Army
1985-1993
(Munich, Germany & Fort Belvoir VA)
•Conducted verification inspections for contractual, wholesomeness and grade requirements on all commodities of food procured by the Department of Defense
•Developed and implemented statistical sampling plans for the inspection of all commodities of food
•Assisted Food Retail and Service Managers in identifying sanitation discrepancies and resolving issues
•Assisted in the inspection of meat, poultry, water foods, eggs, dairy products, fruits and vegetables in depots, warehouses, distribution points, installations, and conveyances
•Conducted daily cursory inspections on all food subsistence in storage.
•Reviewed and updated publications that direct quality assurance procedures
•Managed a drug and food recall program.
•Responsible for the inspection of red meats, poultry, pork, frozen foods, fresh fruits and vegetables, dairy products, and eggs.
•Responsible for reviewing all contracts, solicitations, and other applicable documents on all food subsistence delivered to the Commissary, and troop issue facilities
EDUCATION
B.A. Degree – Occupational Education, 2001, Wayland Baptist University, TX
ADDITIONAL COURSES
Instructor Qualification Course-2001
Cornell University Food Store Sanitation- 1999
AIB Food Processing Sanitation/ Hygiene – 1998
FDA Retail Food Store Sanitation Course - 1997
Fresh Fruit & Vegetable Grading Training – 1992
National Restaurant Association Serve-Safe - 1988
ADDITIONAL ACHIEVEMENTS
18 years experience as a Manager / Supervisor of Food Hygiene and Sanitation personnel
17 years experience in Food Inspection, Food Processing, and Food Service Sanitation
Certified Instructor with the National Restaurant Association Education Foundation #184985
Experienced working in Microsoft Office and Lotus Notes Software
Formally trained in leadership methods and decision-making processes
Awarded Security Clearance
Won the Top new Recruiter of year 1993
Salvaged over $ 440,000 subsistence in Guam after typhoon left the island without power for 7 days in 2002
Reference:
Jaime Harrison
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