Sales Management

Billy Nguyen – Profile Summary

Tel: 714-***-****

Email: ********@*******.***

HIGHLIGHTS

Technology, information, and web development play a pivotal role throughout my career. I helped build LendingTree - an iconic online-mortgage – online businesses, and enterprise applications that closed the gap between strategy and execution.

Including technically advanced systems, ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and WfM (Workflow Management), or even market leader SAP in enterprise solutions for companies with global marketplace.

In depth understanding of information technology and information management helps me be ever more creative and innovative in offering end-to-end solutions for business-critical applications, technologies, and services.

Moreover, my core values are my ability to lead, manage, and deliver the right solution with the right technology, roadmap and execution plans, together with the right team, on time and within budget.

PROFILE

Many years of experience in designing, developing, and implementing business applications, systems and IT infrastructure for diverse industries - manufacturing, mortgage, investment banking, defense, streaming media, and healthcare. In depth knowledge of enterprise software - LOS, POS, ERP, MRP, ORM, SMC, CMS, DM, WfM, PM, HCM and CRM.

Adept at creating unique synergies between cutting-edge technology and business goal. Thorough analysis aptitudes and, being keenly at identifying, implementing technologies to streamline business processes and operations, which results in significantly accelerating corporate finance, IP, structure, processes, best practices, and ultimately driving business growth.

TECHNICAL QUALIFICATIONS

Enterprise

Applications: LOS, POS, ERP, MRP, ORM, SCM, CMS, WfM, DM, PM, HCM, CRM.

Databases: MSSQL, ORACLE, MySQL, Sybase, ODBC, JDBC, ADO.Net, OLEDB.Net, BI, Data Warehousing/Mining.

Internet: IIS, PHP, Apache, HTML, XML, JQuery, MVC, Java, ASP.Net, IDC, ADO.Net, ISAPI, VBScript, Jscript, ATLAS/AJAX, Index Server, SSL, PPTP.

Email: EXCHANGE, POP3, SMTP, IMAP, HTTP(S), NNTP, LDAP.

Networks: Cloud, TCP/IP, NetBEUI, VPN, IPX/SPX, DNS, WINS, DHCP, FTP, X25, ISDN, DSL, ADSL, Router, CSU/DSU, HUB, Switches, 3COM, CISCO.

Middle Ware: Web Services/API, SOA, And CORBA: Visibroker/IONA, ORB/CORBA, Servlets, COM, DCOM, COM+, SOAP, And OLAP.

Tools: MS Visual Studio, Jbuilder, MS SourceSafe, MS Visual J++, Rational Rose, TogetherJ, Crystal Reports.

Languages: .NET, C#/C++/VB, JAVA (applets, applications, servlets).

OS & Servers MS OSes, VMS, Transact Server, Clustering, SQL Server, Site Server, Proxy Server, MCIS, Exchange Server, BackOffice Enterprise Server, SMS, SharePoint Server, and BizTalk Server.

PM Tools: MS Project Manager – Team Manager – Team Server – SharePoint

Education: BSEE @ USC and MS in CS @ UCLA

Organizations: Member of National Society of Professional Engineers, IEEE

CAREER ACCOMPLISHMENTS

2009 – Present Cosmic Capital Grp

http://www.cosmicCAP.com

1.About Cosmic Capital – It is a small investment boutique group with emphases in M&A and Private Equity on emerging markets, particularly, Pacific Rim region.

2.Achievement Summary

Solution portfolios specific to company line of business from mobile platforms: remittance, payment, and banking – manufacturing: demand and production capacity, defects and warranty – distribution: logistic planning, warehouse, order managements, and CRM.

BI solutions for business valuation: industry trends, sales of comparable companies, tangible and intangible assets – manufacturing intelligence, distribution intelligence, and telecommunications intelligence.

2008 – 2009 One Lambda UCLA

http://www.onelambda.com

1.About One Lambda UCLA – This group started as results of life-long researches led by Dr. Terasaki in HLA (Human Leukocyte Antigens) or in sort, advancing transplant diagnostic tests of matching patients and organ donors.

2.Achievement Summary

Migrating of complex excel-sheets’ BOM processes to Master Control Document Vaults – Implementation of DM (Document Management)

Business Process Re-engineering on existing Fox based/Clipper based organic in-house applications to MS Dynamic ERP – Implementation of ERP

Business Process Re-engineering on OASIS order systems to MS Dynamic CRM – Implementation of CRM

2004 – 2008 LendingTree

http://www.lendingtree.com

An independent consultant for LendingTree for almost 5 years, reported to LendingTree’s C-Level Executives, CEO, COO, CIO, and CTO, as a principle architect for IT/MIS applications and systems, and SME (Subject Matter Expert). Working with LendingTree POS Systems (Point of Sales), consisting of lead management and pricing engine with backend integration into LendingTree in-house LOS (Loan Origination Systems). SME initiatives including CISCO/Genesis call center, BI, and reporting service architecture, as well as being chief architect of LendingTree SFA (Sales Force Automation).

Achievement Summary

Eradicated LOS and POS’ bottlenecks by improving IT infrastructure, business applications and LOB segmentations to support on-going expanding of business goals and business opportunities, resulted in saving LendingTree in development costs, manpower, timeline and most importantly, window of opportunities.

Introduced the concept of reporting service architecture to resolve increasingly demand of real-time reporting capabilities from sales and Executives.

Provided solutions and mentored LendingTree developers on BI (Business Intelligence) and BI related initiatives.

Assisted CTO and CIO in chairing of engineering committees on LendingTree in-house developments, as well as third parties, and outsourcing business and technology initiatives.

Chief architect of LendingTree SFA project.

2002 – 2004 Advanced Concept Solutions Inc.

Acquired by Titan / Northrop Grumman http://www.northropgrumman.com

Products Summary

VSS (Video Streaming Surveillance)–VSM (Media)–VSC(Communications)

Business Development

Studied and researched on market analysis – Studied on technology trend and its impact on ongoing developments and future releases.

Developed business plan – Business strategy.

Pre/Post crossed-license contract negotiation with affiliated technology software partners / vendors.

Developed investment business plan (Pro-Forma Projection) for Venture Capital Funding, technical White Papers on products.

Established strategic relationships, alliances with business partners, technology vendors, SI (Software Integrator) and ISV (Independent Software Vendor).

Software Development

Prepared budgetary proposals, chaired software engineering and product architecture.

Validated, approved, resolved and audited technical issues – System configuration, system management, business processes, system workflow, conversion processes, production environment and training.

1998 – 2002 BatchMaster Software Inc.

http://www.batchmaster.com

Managed and overlooked full lifecycle of ERP/MRP and WfM software development. Development teams consisted of 15 in-house developers and 40 offshore developers in India.

Research and Development

Developed, tracked and maintained schedules for development projects including dependencies upon other departments and third parties, consolidating individual projects and creating shared resource pools to perform accurate capacity planning.

Worked proactively to anticipate and resolved program issues and escalated when appropriate. Worked closely with engineering, product management, and other teams to deliver on specific required deliverables.

Established and chaired cross-functional product project status reviews to ensure delivery of high quality services on schedule.

Acted as engineering point of contact in joint development efforts with third parties as needed; consistently and proactively refined and optimized engineering project management processes. Communicated and set expectations of project status to senior management.

Defined solution designs, set objectives, established project plans, and delivered timely and quality solutions per expectations.

Executed functional objectives according to software development priorities. Executed operational controls to ensure product and quality objectives are met.

Product Summary

WorkCentrix – web based workflow engine (DHTML/JAVA/OMG-CORBA/XML/LDAP/DB and WfMC Specification). Support: production, collaboration, administration and ad-hoc. Deployment as embedded or autonomous workflow engine.

eProcurement – web-based procurement system to support procurement of direct and indirect goods (production materials and ORM).

Optipro – MRP system. Functionality includes: MO, SFC, MRP, Sales Configurator, BOM, Router, MPS and ECN. Support repetitive and discrete manufacturing processes.

eContact – Enhance and extend the design, looks and feels and functionality of Microsoft Outlook into eContact. Developed using JAVA (Application) / OMG-CORBA / SQL.

1997 – 1998 MAG INNOVISION Inc.

Acquired by View Sonic http://www.viewsonic.com

In charge of SAP-ERP (Enterprise Resource Planning) global rollout – Budget: $6M

Project Scope

Redefined IS infrastructure – Business/Information/ Data/System/ Computer Architecture.

Managed SAP implementation: FI – SD – PP – MM – SM – HR

Architecture of company Internet/Intranet strategy.

Replaced company Wan with Extranet (VPN enables).

Studied Y2K (Year 2000) compliance – Develop patches for legacy systems.

Participate in project funding alternatives – Research on financial impact on company cash flow.

ERP global rollout – Canada – Ireland – Taiwan.

1994 – 1997 BROKERLINK

Acquired by Broker Forum http://www.brokerforum.com

In charge of BrokerLink project – It was the first internet-trading platform for worldwide brokers and vendors of electronic components.

Responsibility

Provided a platform where component brokers worldwide are able to do real-time trading online. Functionality included: searching, posting, offering, requesting, and matching, uploading, downloading, P.O. issuing and instant notifying brokers.

System should be able to handle minimum 500,000 transactions a day – Inventory database uploaded from subscribers.

Basic accounting functionality: GL, accounts payable/receivable, and billing.

Customer/components inventory databases.

Platforms – WWW, MS SQL/IIS/ASP/NT/Win95.

1988 – 1994 AST RESEARCH INC.

Acquired by Samsung Electronics Co Ltd http://www.samsung.com

Primary Functions

Embedded firmware in timing and logic of CPU and system buses.

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