Customer Service Real Estate

**-** ***** ***

apt*e

BRONX NY *****

347-***-****, ************@*****.***

JASMIN RAMOS

Summary

Self-directed, Organized with good communication and people relations skills. Consistently maintain high quality of work in area of responsibilities. Attended phone calls, concluded the nature of calls and assisted callers to the proper department. Successfully organized appointments between employees and clients. Excellent interpersonal, communication and customer service skills. Bilingual/Spanish

Skills: Computer programs: Meditech, Microsoft word, Excel, Power point, AdvancedMD

Experience

Supervisor /Advanced Orthopedics 1/12/2010-08/12/2014

Confirm patient’s appointments, register patients, answer the switch board, file, interpret for doctors, scan patient’s medical records and surgical pictures, and verify insurance, preauthorization, surgical coordinator, responsible for discharging patients. Copays and collecting payments from Non-insurance patients.

Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintains staff by recruiting, selecting, orienting, and training answering questions and responding to requests.

The New York Eye and Ear Infirmary (temp)- Receptionist (Summer 2009)

Able to multitask, good computer skills, Confirm patient’s appointments, register patients, answer the switch board, file, and interpret for doctors, verbally and in writing.

Office Clerk The Law Office of James R. Reiser/ Attorney At Law 2005-2007

Able to multitask, answer the switch board, preparing closing papers for real estate transactions, schedule appointments, data entry.

The New York Eye And Ear Infirmary/ Volunteer 2004-2005

Education

The Allen School-Diploma

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