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Real Estate Property Management and Facilities Supervisor

Location:
United States
Posted:
August 25, 2015

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Resume:

Cheryl Giordano Mullen

856-***-****

**********@*******.***

SUMMARY

Facility Supervisor with a proven record of success in overseeing facilities, properties and assets and keeping up with high standards of maintenance and quality customer service with a high level of professionalism, integrity, and discretion in handling confidential information.

WORK EXPERIENCE

Facilities Supervisor

January 2004 – Present

A.C. Moore Arts &Crafts, Inc. Berlin, NJ

Oversees facility maintenance issues for stores and corporate office. Receives requests for repairs and assigns them to specific trade specialty Coordinators. Oversees outside contractors, performs follow-up investigations with Store Management to ensure tasks are completed satisfactorily.

Responsible for floor cleaning program for all stores including strip and wax schedules and overnight crew assignments.

Maintenance schedule for restroom and store cleaning management.

Receives proposals for maintenance work and processes and schedules accordingly.

Research and interview new vendors and sign up accordingly.

Monitors and updates Work Oasis to ensure equipment and pertinent site information is updated and current. Extracts lease information as it pertains to repairs and maintenance and landlord v tenant responsibility. Ensures re-lamp dates, equipment replacements and all related warranty information is continually updated.

Provides energy management vendor with updates for the accurate monitoring of systems.

Oversees the daily tasks of the corporate Day Porter, ensuring completion and satisfaction. Assigns special tasks to corporate Day Porter. Receives requests for maintenance repairs and cleaning supplies for corporate office and ensures all issues are addressed.

Trains store personnel, corporate staff and external vendors on the use of the work-order program (Work Oasis.)

Codes invoices for processing and presents to Director for approval. Logs into Work Oasis and approves invoices in the system. Troubleshoots issues with invoices and reconciles discrepancies. Ensure vendors send proper paperwork for invoice processing.

Handle all after hours calls and emergencies via company cell phone and laptop.

Manages the process of ensuring proper licensing renewals, required inspections and ongoing permits are current for stores. Monitors the status of pending licenses/inspections/permits and ensures regulatory compliance; files necessary paperwork with local/state/federal agencies. Coordinates necessary life safety inspections and follow-up to make sure paperwork is filed.

Assistant to the VP of Real Estate

January 2004 - Present

Liaison between Stores and Landlord/Property Manager Relationships.

Leasing coordinator for 165 stores.

Coordinate all maintenance issues between stores and Landlord.

Process all lease-related paperwork.

Ensure all insurance is up to date and COI are processed.

Train, supervise and evaluate staff and coach improvement management skills.

Work with VP of Construction to help facilitate leasing structure to ensure the new construction and remodels are handled accordingly.

Assist the Operations Department with new events, advertising and remodels and make sure they are lease compliant.

Executive Assistant to the CFO

June 2009 – August 2012

Assist the CFO and all Department Heads in the Finance Department

Coordinate Calendars and make travel arrangements

Prepare documentation for the quarterly Board Meetings

Monitor the Quarterly earnings calls and Analysts

Office Manager for Finance Dept.

Created and managed the ‘Fun Committee’ for Human Resource Dept.

Assistant to the Executive Vice President of Student Life and Administrative Services/

Event Coordinator

September 1998 - May 2002

Drexel University Philadelphia, PA

Assistant to the Executive VP of Student Life and Administrative Services

Facilitate orientation for Drexel University’s Affirmative Action Department

Managed front desk and assisted finance department

worked closely with the Human Resource Department while Drexel University was merging with Hahnemann Hospital, helping to coordinate the Affirmative Action department

Responsible for Employee Events, most importantly the Take your Child to Work Day. This event included over 200 children and 8 of the schools within Drexel participated.

Volunteer Projects

Paul VI High School

Haddonfield, NJ

Paul VI Football/Cheerleading Program

Expanded on the Parents’ Program at Paul VI High School for the football/cheerleading programs

In charge of fundraising for all football/cheerleading pride packs and necessities

Maintained email database to send out updates on a daily basis and to recruit volunteers

Held a weekly ‘parent tailgating party’ during the football season

Created fundraisers such as raffle tickets, dance parties, guest entertainers

Monitored the parents/coaches for communication issues

Kept a seasonal database of all players/cheerleaders

Liaison to the school for the football/cheerleading program

Helped in the recruiting process for the football players for College

EDUCATION

Certification

Harris School of Business Cherry Hill, NJ



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