Rashada James
**** *. ******* *******, ** *****
Home 773-***-**** 773-***-**** Cell ************@*****.***
Qualifications:
Over 5 years of Customer Service experience.
Great communication Skills.
Empathy for others.
Great problem solving skills.
Responsible, reliable, neat, clean, listen well and open to learning new things.
Employment History:
Debra’s Place Apartment Complex, Chicago, IL 11/2012-05/2015 Customer Service, Data Entry, Security and Door monitor
Greeted Residence tenants as they entered the building
Made sure that every one entering the building signed in
Entered data into the computer
Monitored security cameras
The Children’s Place Clothing Stone, Chicago, IL 10/2010-06/2012
Customer Service Rep, Cashier (Cash handling)
Worked as a cashier and customer Service Rep. balanced register at the end of shift
Ring customers items and answered customer questions
Worked as a return cashier/ refund
U.S. Census Bureau, Chicago, IL 04/2010-07/2010
Seasonal Customer Service Rep.
Customer Service
Went to Residence within my area for government purpose only (number of house hold members)
Organized papers and filing
Merchant Lynx Call Center, Chicago, IL 03/2008-12/2009
Temporary Customer Service Call Center Sales Rep
Customer Service, Telemarketing/ Sales Rep
Made cold calls to small business to promote and sale debit card machines
Met daily sale quota
Data Entry, entered data into the computer
Education:
Kelvin Park High School, Chicago, IL 09/2005-06/2009
Diploma