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Customer Service Rep

Location:
Chicago, IL
Posted:
August 25, 2015

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Resume:

Rashada James

**** *. ******* *******, ** *****

Home 773-***-**** 773-***-**** Cell ************@*****.***

Qualifications:

Over 5 years of Customer Service experience.

Great communication Skills.

Empathy for others.

Great problem solving skills.

Responsible, reliable, neat, clean, listen well and open to learning new things.

Employment History:

Debra’s Place Apartment Complex, Chicago, IL 11/2012-05/2015 Customer Service, Data Entry, Security and Door monitor

Greeted Residence tenants as they entered the building

Made sure that every one entering the building signed in

Entered data into the computer

Monitored security cameras

The Children’s Place Clothing Stone, Chicago, IL 10/2010-06/2012

Customer Service Rep, Cashier (Cash handling)

Worked as a cashier and customer Service Rep. balanced register at the end of shift

Ring customers items and answered customer questions

Worked as a return cashier/ refund

U.S. Census Bureau, Chicago, IL 04/2010-07/2010

Seasonal Customer Service Rep.

Customer Service

Went to Residence within my area for government purpose only (number of house hold members)

Organized papers and filing

Merchant Lynx Call Center, Chicago, IL 03/2008-12/2009

Temporary Customer Service Call Center Sales Rep

Customer Service, Telemarketing/ Sales Rep

Made cold calls to small business to promote and sale debit card machines

Met daily sale quota

Data Entry, entered data into the computer

Education:

Kelvin Park High School, Chicago, IL 09/2005-06/2009

Diploma



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