Customer Service Office
Resume:
Jocelyn Mondragon
************@*****.***
August 25, 2015
Hello Good Afternoon,
I would like to apply for the position that was recently posted on indeed. Here is a brief description of what I can contribute to your company if chosen for this job. I have two years of experience in performing recreational, clerical, and administrative duties. I am looking for a position that can allow me to use my various skills in office management, customer service, computers, and multitasking abilities. I also have some experience in the medical field as I was a technician assistant at Hamilton Medical Center.
I am familiar with using general office equipment on a daily basis such as a copier, scanner, printer, and fax machine. I can use all of the Microsoft Applications proficiently and, have the ability to learn your system in fast and efficient manner. I have the skills to maintain an organized and updated filing system. I have very good phone etiqutte with the ability to provide callers witth basic information about thte facility, set up appointments, rake messages and direct calls to other departments when necessary. I can also follow up with clients to remind them if upcoming appointments, take payments, or to gather more information if needed. I have a proven track record of being able to handle any situations that may arise on a daily basis and find the solution that is best for all involved.
I have great interpersonal and communication skills and, I always greet guests with a smile and friendly tone. I am bilingual I can read and write in spanish fluently. I am avaiable to start working as soon as possible. I hope to meet with you soon to discuss the details of this position in person.
Please contact me via phone or email to arrange a convenient time for us to meet.
Thank you so much for your time and consideration. I look forward to speaking with you soon.
Sincerely,
Jocelyn Mondragon
Jocelyn Mondragon
************@*****.***
Experience
Office Manager, Southwest Forklift, Norcross, GA
General Office Skills
Front-Office Operations
Met Quota on Daily Basis
Payroll/Expenses
Training/Hiring Employees for my office
Trained/Certified People (through the state of GA & OSHA for other companies)
Set Up Daily Appointments
Troubleshooting
Data Entry
Receive Mail/Packages
End of the Day Reports
Daily Deposits
Handle 6 Phone Lines
Superior Multitasking
Opened/Closed Office
Receptionist/Debt Collector, Inversatil Finance, Duluth, GA
Receive/Distribute Messages from Phone/E-Mail as appropriate
Respond to Queries Promptly in A Friendly/Professional Manner
Data Entry
Collect Delinquent Accounts to Solicit Payments on Daily Basis
Title Work
Prepare Affidavit's
Insurance Papers (Lien Holder's)
Set Up Payment Plans
Reconciled Accounts
Order Office Supply Weekly
Receive/Distribute Daily Mail
Technician Assistant, Hamilton Medical Center, Dalton, GA
Organize Medical Supplies in Carts/Closets
Maintain Patient Rooms and Closets Clean/Organized
Organize Nurse Stations
Stock All Linens
Help Patients w/Minor Tasks
Cashier, Burger King, Dalton, GA
Operate Cash Register
Maintain Customers Satisfied
Maintain Restaurant Nice/Clean
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