Customer Service Agent, Receptionist, Administrative Assistant

Michelle Wilson

*********@*****.***

480-***-****

Professional Profile

• Professional, excellent customer service skills

• Motivated, creative, positive

• Proven track record of an enthusiastic leader

• Very personable, team player, and works well with others Experience

SALES ASSOCIATE, ANN TAYLOR - LOFT

MARCH 2014 - PRESENT

• Provides an exceptional client experience through relationship building

• Requires extensive communication with others

• Creating an inviting atmosphere to our clients

• Maintaining visual merchandising presentations

CHILD CARE PROVIDER-OWNER

1992-2000

• Provided child care for children with working parents

• Required patience

• Ability to communicate well with people of all ages AUDIT/RECRUITING ADMINISTRATIVE ASSISTANT, DELOITTE & TOUCHE ACCOUNTING FIRM 1988-1992

• Executive support to three Partners, six Managers and several Auditors

• Correspondence for staff and scheduled meetings

• Assisted with college recruits office visits

TAX PROCESSOR, LAVENTHAL AND HORWATH, ACCOUNTING FIRM 1984-1988

• Collected credit reports

• Imputed tax information for clients

• Assembled tax returns

ADMINISTRATIVE ASSISTANT LOAN DEPARTMENT/TELLER, ALBERTSONS EMPLOYEES’ FEDERAL CREDIT UNION 1981-1984

• Processing loan applications

• Assisting Loan Officers and customers

• Gathering credit reports and answering phones

• Opening and closing customer accounts, account transactions, balance cash drawer daily

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