Customer Service Representative

Professional Summary

Work History

CANDACE PATTON

***** **** ***, *******, ******** 48234 • Cell: 313-***-**** • **************@*****.*** Experienced caregiver licensed in MORC with strong clinical and people skills. Direct Care Worker, 11/2014 to Current

LIFE CENTER INC – Sterling Heights, MI

Provide companionship, and administer medication.

Maintain accurate records of consumer care, condition, progress and concerns. Monitor vital signs, such as blood pressure and pulse. Respond appropriately to the physical, emotional and developmental needs of consumers. Assist with bathing, oral hygiene, grooming, feeding and elimination/brief changing. Operate hoyer lift, move in and out of beds, baths, wheelchairs and automobiles. Cook appetizing and satisfying meals and snacks according to dietary restrictions and meal plans. Schedule and accompany consumers to medical appointments. Maintain a clean, healthy and safe environment.

Assist with transfer and ambulation.

Obtain household supplies and run daily errands.

Care for consumers with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.

Assist with wound care for pressure ulcers, bed sores, and surgical site wounds. Perform direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.

Monitor expiration of medical supplies and medications. Life Skills Staff/Caregiver, 09/2013 to 04/2014

COMMUNICARE MICHIGAN LLC – Royal Oak, United States, Michigan Life Skills Staff/ Caregiver, Sep 2013 Apr 2014 Monitor and record clients' progress to ensure that goals and objectives are met.

Develop rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals. Assist clients with cognitive rehabilitation by getting them involved in extensive cognitive exercises that challenge their brains.

Transport clients to and from therapy meetings and doctors appointments. Assist clients with activities of daily living.

Write cognitive notes for the insurance adjusters. Write life skills notes for company therapists.

Keep track of client progression.

Direct Care Worker, 04/2013 to 01/2014

ELITE ALTERNATIVES – Troy, United States, Michigan Administer bedside or personal care, such as ambulation or personal hygiene assistance. Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. Perform healthcare-related tasks, such as monitoring vital signs and administering medication. Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.

Transport clients to locations outside the home, such as to physicians' offices or on outings. Provide clients with communication assistance, typing their correspondence or obtaining information for them. Gastrostomy tube feedings and medication administration. Brief changing.

Direct Care Worker, 04/2011 to 03/2013

EMMA WHITE – Detroit, United States, Michigan

Education

Certifications

Provide client with help moving in and out of bed, bath, wheelchair, or automobile and with dressing and grooming.

Care for client by changing bed linens, washing and ironing laundry, cleaning, or assisting with her personal care.

Entertain, converse with, or read aloud to client to keep her mentally healthy and alert. Administer prescribed medications and ensure client take their medicine. Plan, purchase, prepare, and serve meals to client according to prescribed diet. Accompany client to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.

Customer Service Representative, 01/2010 to 02/2011 SPEEDWAY LLC – Detroit, United States, Michigan

Answer customers' questions about merchandise and advise customers on merchandise selection. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Take inventory or examine merchandise to identify items to be reordered or replenished. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Receive, open, unpack and issue sales floor merchandise. 20094 Dean Ave Detroit,, Michigan,, United States 313-***-**** ***************@*****.*** Clean display cases, shelves, and aisles.

GED: Mar 2005

Detroit Job Corp,, Michigan United States - Detroit, MI GED

MORC, VCE

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