Customer Service Microsoft Office

Michael Hobbs

*** ******** ***** ********* ******** Pennsylvania 16066

Telephone 724-***-**** email *********@*****.***

OVERVIEW

Seeking a position where an employer can benefit and utilize my experience. I am able to lead, facilitate and oversee project teams. I am able to lead and have expertise in cost estimating for renovation of residential and commercial projects. It is with due diligence that I convey importance of safety at the worksite and have taken several OSHA classes.

SKILL SET

oCustomer Service and troubleshooting- Ability to communicate and demonstrate to customers product differentiation.

oProblem solving and conflict resolution-Excellent wherewithal in knowing how to coordinate ideas and transfer it into a workable program.

oData entry and clerical computation-Usage of computer to document and/or retrieve pertinent information for customers and personnel.

oTraining construction operators-Demonstrate to staff how to complete task at hand with expertise in the field of construction work.

oSupervision of technicians and safety adherence –Monitor progress of work by providing constructive feedback while adhering to safety protocol.

oCommunication and procedure facilitation-Resolve all matters by adhering and reporting to proper personnel within the chain of command.

oTools and technique knowledge-Differentiate usage and able to identify materials in construction and engineering work.

oMaterial costing-Coordinate total project expenses by figuring cost of equipment with price movements and fluctuations

oNegotiation and Policy Review-Strategically identify and bargain on terms of project work within the code prescribed.

EDUCATION

Bachelor of Science in Architecture

COMPUTER USAGE

Microsoft Office, AutoCAD

LICENSE

General Contractor

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