Customer Service Representative

Jillian Ross

Dallas, TX

*************@*****.*** - 214-***-****

WORK EXPERIENCE

Call Center Customer Service Representative

Time warner cable - Dallas, TX - November 2014 to Present Responsibilities

Answering phones taking payments

Accomplishments

Certified using the Icons Akron systems

Skills Used

Taking calls and taking payments while explaing bill Call Center Representative

Pisa Group - Dallas, TX - March 2015 to June 2015

Responsibilities

Take calls, Take payments over the phone, Look up accounts, Make outbound calls Call Center Customer Service Representative

Teleperformance - Irving, TX - October 2014 to February 2015 Responsibilities

Taking peoples insurance information, signing the older class 65 and up for drug plans Accomplishments

Got certified in insurance sales

Skills Used

Doing mostly computer work fast typing and answering phones Cashier/Sales Associate

Family Dollar - Dallas, TX - May 2012 to December 2012 Responsibilities

Handled money, open and closing store,cleaning,answering phones Skills Used

Doing a lot of things at once and getting things done on time. Cashier

Toys R Us - Dallas, TX - January 2011 to August 2011 Responsibilities

Count down register

EDUCATION

Dallas Can - Dallas, TX

2008 to 2009

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