Manager Sales
Resume:
GLENN D. KRICZKY
Birdsboro, PA 19508
Email – ********@***.***
Linkedin - www.linkedin.com/in/glennkriczky
PROFESSIONAL SUMMARY:
30+ years experience in management working as a Vice President of Information Systems, Retail Systems Manager, Retail Services Manager and Business Owner working for industry leading organizations.
Proven ability to manage complex information technology, accounting systems management, human resources management and retail operations with a consistent track record of meeting or exceeding all defined performance objectives.
Experienced at developing and implementing strategic operating programs and procedures that optimize technology and employee performance.
Adept at managing a large technical business, technology and operational professionals and associated annual operating budgets exceeding $9 million.
Successfully led a Corporate Technology Department Migration/Integration Program that seamlessly transitioned two separate technology platforms into a single system operation.
Managed the Retail Technology Department with yearly requirements of $2.5 million in sales and a board requirement to be profitable after all expenses yearly, which I achieved each year.
Possess significant cost control and budget management expertise including implementation of a strategic operating plan that reduced departmental expenses by $7 million without an associated productivity loss.
Experienced sales and marketing of the A.W.I. programs and relationships to the AWI member retailers.
Five years of purchasing major CPG product lines and merchandising of those lines as a part of a total warehouse/retail program.
Board of Director at a POS development company for ten years.
AREAS OF EXPERTISE:
Oracle E- Business Suite Technology Management Project Management
Strategic Planning Budgeting Operations Management
Payment Systems, PCI/EMV Scheduling Quality Control
Logistics Expertise Personnel Supervision/Management Professional Training
Trend Analysis Executive Management Wholesaler/Buying
POS Systems Sales/Support Transaction Processing Management Logistics Experience
Selling/Sales Expertise
PROFESSIONAL WORK HISTORY:
April 2014 to Present Retail – POS – Technology Consultant
Working with independent retailers in the areas of POS system support, Shrink Management, Labor Scheduling, all technologies used at retail including Transaction Processing, Payment Systems, PCI, EMV, Electronic Marketing, Back Office and Front End System Technologies.
1989 to April 2014 Vice President of Information Systems, Associated Wholesalers, Inc. (AWI)
Supervised information technology operations and assume direct responsibility for 120 application development, operations, systems & networking, and retail technology systems staff.
Coordinated and managed corporate wide information technology project management, contract management, strategic planning and budgeting functions. Including accounting, HR, payroll, general ledger, fixed assets (Oracle E- Business Suite. Kronos), warehouse management system (Retalix), transportation system (XATA).
Lead a Technology Integration/Migration Project during the acquisition of White Rose Foods with responsibilities encompassing system consolidation onto a single mainframe platform. Including the implementation of Oracle’s E-Business suite throughout the division.
Instituted strategic operating plans and programs that reduced information technology operating expenses from $15 million to $9 million without any associated productivity losses.
GLENN D. KRICZKY
Page 2 (Continued)
Managed a $2 million capital operating budget and successfully maintain operating costs at or below forecasted levels after accounting for yearly labor increases.
Advised the Board of Directors on yearly information system annual strategic planning processes and on the status of capital projects and expense forecasts.
Directed the development of multiple member websites and create mobile retailer websites and mobile applications to improve customer online shopping experiences.
Board of Director at a POS development company for ten years working on POS sales, features, training, and support.
Retail Systems Manager, A.W.I.
Directed sales, installation and all scanning-POS sites support efforts focusing on computer/network and scanner programming, training and equipment installations to all AWI members/retailers.
The retail systems department was designed to be a profit center and required a yearly sales budget that increased to over $2.5 million a year plus a positive bottom line requirement.
Directed 44 employees in all daily operating and programming activities including D.S.D Receiving, PC-based Accounting Systems and Time and Attendance Systems.
Managed a help desk that supported over 300 stores 24/7 plus the customer services programs for all the AWI retailers.
Hosted quarterly Scan User meetings that allowed retailers to learn about new available programs and exchange ideas to improve store level operations.
Created yearly income and expense budgets and produced yearly Board of Director presentations focusing on Department and Grocery Show status.
Served as a Retailer Owned Research Company Technical Steering Committee Member responsible for directing programmers on current and anticipated future product release needs as it related to the RORC POS systems.
1986 to 1991 Partner, Steps of Reading and Windows on the Square
Managed day-to-day business operations and accounting functions for two separate restaurants with daily responsibilities encompassing personnel management, inventory purchasing and scheduling.
1981 to 1986 Retail Services Manager, Wetterau Foods
Directed Sales, Retail Pricing Systems, Shelf Management Systems, Order Entry Terminal and Point of Sale Scanning System operations working in consultation with retail end-users.
Pre-1981 Various Management and Buying Positions
Served as a Retail Services Department Manager and Buyer for over five years for Wetterau Foods and as a Food Department Manager, Grocery Manager and Assistant Store Manager for IGA.
EDUCATION:
Computer Technology and Management Courses - Albright College and Reading Area Community College
Contact this candidate