Business Analyst

Himanshu Varma Chittari

Email Id: ********@*****.***

Career Objective

To associate with an organization that provides me an opportunity to show my proficient skills, to improve my knowledge with the latest trends and to be a part of the team that works dynamically towards the growth of the organization.

Professional Experience:

HDFC Bank, Hyderabad, India (June 2011 – Nov 2012)

Jr. Business Analyst

Description: HDFC Bank is a banking company engaged in providing a range of banking and financial services, including commercial banking and treasury operations. My job was to assist seniors in development of a user-friendly application to be used by the employees in order to facilitate risk management of customers. The bank provides financial services to individuals, small businesses, middle-market companies and major corporations. I was working for online banking, bill payments and transfer through RTGS and NEFT.

Responsibilities :

Responsible for business system analysis of customizing the BPS Risk Management product with involvement through the whole SDLC

Analyzed business needs, created and developed new centralized back office system for specific area including mortgage and commercial lending system.

Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.

Reviewed and Analyzed Vision and Scope documents; Identified Key issues and Risks involved in developing the new BPM system.

Worked with PM to coordinate daily activities between applications development and Product Management.

Object Oriented Analysis, and Rational tools used during all four phases of RUP: Inception, Elaboration, Construction and Transition.

Worked on brokerage applications for trading, risk management and processing. Wrote BRD & FRD by gathering requirements from SME's using Murex Mx Asset Manager, to build up

Conducted analysis of business processes and requirements and identified technology enabled improvements.

Created the SQL scripts for demonstrating the prototypes and for verifying the result sets.

Audited test plans and test cases to account for the detailed requirements and suggested changes to the test cases to reflect the true requirements.

Identifying the Product group's requirements, developing appropriate requirements documentation, developing project plans, test plans, test scripts and testing through to implementation.

Developed Business Process Flow and Business Requirement Document with Visio and Word.

Conducted interviews with various business users to collect requirement and business process information using MS Visio.

Translated business requirements into functional specifications for communication to technology team.

Designed and developed web screen mock-ups using Microsoft Visio.

Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.

Worked with project manager to analyze changing requests from business side to determine the change of scope and distribution of tasks between mainframe and BPM development teams.

Environment: Windows, JAVA, HTML, ASP, Rational Suite (Rose, Clear Case, Clear Quest), MS-Project, MS-Office, MS SQL Server, .Net, PL/SQL, Quick Test Professional, Win Runner and Load Runner.

Support Engineer (Aug 2010 to June 2011)

Amazon Development Center, Hyderabad, India

Responsibilities:

- Develop New Screen for Maintaining Status info

- Validate the Data entered at BDS subsystem with the info from Database

- Generate Successful and unsuccessful customer transactions as reports

- Develop New Screen for Maintaining Web Accounts

- Maintain the name and address for Seller Accounts

- Generate customer monthly reports.

- Successful and Unsuccessful Credit Transactions.

- Credit card Initial and Daily Extractions loads

Technical Account Management Associate (July 2009 to Aug 2010)

Amazon India Development Center Pvt. Ltd

Role: Online listing creation Specialist and Webstore consultant

Responsibilities:

- Working with sellers to gather requirements and helping to build tools and processes to increase the ease and efficiency with which sellers integrate with Amazon.

- Troubleshoot issues related to seller accounts, listings and Inventory management at Amazon.com.

- Integrating external content to the Amazon websites using Amazon internal content creation templates. Escalate seller’s issues appropriately to the support engineers.

- Correcting and enhancing existing content of products that have high visibility on the Amazon Website.

- Communicate with sellers using e-mail, utilizing a wide variety of software tools to navigate seller accounts, research and review policies and communicate Effective solutions.

- Work with the on-boarding team to gather knowledge in complex integration and implementation.

- Creating Product listings using Excel and place orders for sellers using XML templates.

- Experience working under pressure in a high-volume processing environment and consistently meeting standards for productivity and quality.

- FBA Amazon management and inventory.

Technical skills

- Technical savy and knowledge in HTML content creation/editing, Analysis of listings of top seller, marketplace intelligence.

- Design and optimizing Webstore for better performance and product listing.

- Advanced Excel knowledge and worked on SQL server and XML.

- Comprehensive problem solving abilities and analytical skills.

Education :

Graduated B.E. from VMKV Engg. College in the year 2009.

Contact this candidate